Auto repair and diagnostic service in Chicago, Illinois. Auto repair and diagnostic service in Chicago, Illinois.
Verified CustomerHi Latonya,
Thank you for your feedback, and we’re truly sorry to hear you’re still experiencing issues with your vehicle. When you first brought your car in, our diagnostic process and the fault codes pointed to a failing throttle body, which was also making noise and affecting acceleration. Based on that, we proceeded with the necessary replacement.
We understand how frustrating intermittent issues can be, especially when they persist. You’ve returned a couple of times, and we’ve done our best to reassess the problem, but unfortunately, intermittent concerns can be difficult to diagnose—especially when they don’t occur consistently during testing.
That said, we are still committed to working with you to get to the bottom of the issue. While we are unable to offer a refund due to the confirmed condition of the original throttle body and the related codes, we are more than willing to continue diagnostics and explore any other potential causes at no additional charge.
Please reach out directly so we can set up another appointment. We want to help resolve this as best we can.
Stacey, 773-762-6268
—Standard Generator Service Team