There is little to no communication between the departments. The car was not ready for pick up despite me saying I'd be there at 11. It took them 1.5hrs just to put stickers and tags on the car. The GM Glenn was straight up rude and useless in handling the situation and even stated he didn't know what was going on. Had to twist their arm just to get the car I bought. Their GM deserves to be fired.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.