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Star Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(412 Reviews)
91
Write a Review
Schedule Appointment

Score Details

5 stars
94%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
91
Net Promoter Score ®

Business Details

About

Star Auto Service is a family owned and operated auto repair facility that has been taking care of the greater New Orleans area for over 50 years. We treat our customers like family while providing unmatched automotive service. Experience the difference by calling on us for all of your auto care needs. Star Auto Service is a family owned and operated auto repair facility that has been taking care of the greater New Orleans area for over 50 years. We treat our customers like family while providing unmatched automotive service. Experience the difference by calling on us for all of your auto care needs.

Categories
Auto Repair, Auto Maintenance, Car Maintenance
Contact
(504) 837-3655
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 4:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
3607 Airline Drive Metairie, LA 70001-5803
Get Directions
Star Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(412 Reviews)
Write a Review
Recent Reviews
CP
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Carlos P.
Metairie, LA
Dodge Durango
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2025
verified customerVerified Customer
10
Great Shop
My car needed some repairs, they were costly due to their nature but the shop offered me a plan of priorities for said repairs in case I didn't want to do them all at once.
They saved me money in parts, and even upgraded some that had failed before. The dealer had replaced these parts with plastic OEM parts, needles to say they only lasted for so long.
Service and communication were prompt and professional.
When the time comes, as it will, my vehicles will be visiting Star Auto before anyone else.
Dodge, 170k miles
VG
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Veronica G.
Metairie, LA
Dodge Challenger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2025
verified customerVerified Customer
10
Very reputable and professional.
Very friendly and knowledgeable, very easy to work with.
JM
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Janis M.
Metairie, LA
Buick Enclave
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
9
Never disappointed
I have been a long time customer of Star Auto. Always had great experiences. It's a family owned business that makes you feel very welcomed. Their work is outstanding and reasonably priced. I highly recommend Star Auto.
Verified Customer
Metairie, LA
Toyota Highlander
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/14/2025
verified customerVerified Customer
8
Very helpful and informative
Very helpful and informative
BK
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Bob K.
Metairie, LA
Dodge Grand Caravan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2025
verified customerVerified Customer
10
Great Shop
We have been doing business with this shop for years. Always a great job on our cars's.
AN
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Alex N.
Metairie, LA
Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
Would recommend and use again
The service I received was clear and professional. Once they got to my vehicle for a diagnosis, they completed it in a very timely manner. All of the repairs seems to be correct and the problems I was having are taken care of to my satisfaction.
EN
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ERIC N.
Metairie, LA
Chevrolet TrailBlazer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Excellent auto repair
Mr Joe, Mrs Mary and Joey and the crew are the best in the business, it's hard to find good people in the car care industry,but these people are truly the best, thanks Joey for taking care of the trailblazer so fast, can't thank you enough bro.
Verified Customer
New Orleans, LA
Chevrolet Colorado
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2025
verified customerVerified Customer
10
Quick and Helpful
Star did a great job my service and all employees were helpful.
JL
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Jim L.
New Orleans, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
10
Wonderful Service
Thank you Star Auto Service for diagnosing the starting problems with my truck.Your team and especially Joey Margavio for all your hard work in order to getting my vehicle back on the road. Everyone, including the office staff, was extremely professional for making my experience with Star Auto one that I will truly remember for a very long time. Keep up the remarkable great customer service!! Jim L.
LT
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Lisa T.
Metairie, LA
Volkswagen Jetta
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
Great Service
I would like to express my sincere gratitude for the exceptional and prompt service I received at Star Auto for my VW Jetta. Their unwavering commitment to customer satisfaction consistently exceeds my expectations, and I highly recommend their services. They should change their name to 5 Star Auto!
MD
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Marvin D.
Metairie, LA
Chevrolet Trax
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Very pleased with repairs done
Very pleased with repairs done
Verified Customer
New Orleans, LA
Subaru Forester
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/21/2025
verified customerVerified Customer
8
Very professional and courteous staff.
VERY PROFESSIONAL AND COURTEOUS.
CD
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Cathy D.
New Orleans, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
10
Send your Friends and Family to Star Auto
Star Auto takes the best care of my car. They are very meticulous, thoughtful and take pride in their excellent work. I highly recommend Star Auto to all my friends and family.
EN
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ERIC N.
Metairie, LA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
10
Mr Joe,Mrs Mary,Joey and Frank,and rest of the crew are the best in the business hands down,wouldn't bring my vehicles anywhere else.
Been taking my vehicle to star automotive foe years. Thank yall for great service. Melanie
JC
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JAMES C.
Metairie, LA
Subaru Impreza Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2025
verified customerVerified Customer
10
reliable service
The service provided is consistently reliable and professional. Repairs are done in a timely manner and the staff keeps you informed of the progress and addresses any concerns the customer may have. If your auto need attention or mechanical repairs, Star Auto is a good choice.
Displaying Review 1 - 15 of 412 in total
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