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State Automotive Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(806 Reviews)
99

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
5.0
ReScore Average
99
Net Promoter Score ®

Business Details

About

State Automotive Repair & Maintenance is conveniently located On Route One, steps from the Newburyport Commuter Rail Station and only a 0.5 mile away from historic downtown Newburyport's shopping district and harbor. State Automotive Repair provides customers with quality automotive services (repair and maintenance) for all makes and State Automotive Repair & Maintenance is conveniently located On Route One, steps from the Newburyport Commuter Rail Station and only a 0.5 mile away from historic downtown Newburyport's shopping district and harbor. State Automotive Repair provides customers with quality automotive services (repair and maintenance) for all makes and models with attention to superior customer service. Our ownership and employees know that no one enjoys the time, hassle or expense of maintaining and repairing their vehicle. It is our desire to provide fast, friendly, and quality service during every visit.

State Automotive Repair carries the trusted AAA affiliation with the small town neighborly service that we all desire, which includes personalized service, shuttle rides to your home or work, and late-model courtesy vehicles when available.

At State Automotive Repair, you’re not just a number. Every customer receives the service they expect and the service they deserve.
...more

Categories
Auto Repair, Auto Maintenance, Oil Change
Contact
(978) 465-9833

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
196 Route 1 Newburyport, MA 01950
State Automotive Repair 's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(806 Reviews)

JN
gravatar
Jonathan N.
Newburyport, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
10
Thorough and Honest
State Automotive was thorough in their assessment of the issues with my BMW M2. After a thermostat had failed, Haley was able to quickly assign a BMW-savvy technician to assess the issue and provide a competitive quote for the work. The assessment had clear photos and details on the issue. The team updated me via text and issued a work order electronically. They were able to quickly expand the work order and overnight a part after I researched another common failure mode in the cooling system while they were already performing work (i.e. "had it open"). They had the car back to me before a long road trip which was extremely important. Best of all, the team contacted me a day *after* I paid the invoice and let me know that I was eligible for a a fairly significant discount that they hadn't applied at checkout. I found that act incredibly honest and an impressive business practice. I have recommended this shop to friends and neighbors.
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