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Sterling Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,730 Reviews)
76
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Score Details

5 stars
80%
4 stars
10%
3 stars
4%
2 stars
2%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5
76
Total ReScores™
4.9
ReScore™ Average
76
Net Promoter Score ®

Business Details

About

Sterling Hyundai is part of the Sterling Automotive Group serving Lafayette, Opelousas, and Crowley Louisiana. We are located in Lafayette, LA on Johnson Street. Call us today to schedule an appointment! Our Service Center is staffed with expert Technicians who will keep your vehicle in top running condition. Sterling Hyundai is part of the Sterling Automotive Group serving Lafayette, Opelousas, and Crowley Louisiana. We are located in Lafayette, LA on Johnson Street. Call us today to schedule an appointment! Our Service Center is staffed with expert Technicians who will keep your vehicle in top running condition.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(337) 984-9050
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Central Time (Us & Canada)
6606 Johnston Street Lafayette, LA 70503
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Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,730 Reviews)
Write a Review
Recent Reviews
BV
gravatar
Brayden V.
Carencro, LA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/18/2025
0
Category: Service
Ongoing Problems, Rude Manager – Worst Experience with a Dealership
My experience with this dealership has been terrible. My transmission failed at only 20,000 miles, and ever since their service department worked on my car I’ve had ongoing problems. The service manager, Kelly, was rude, dismissive, and completely unwilling to take responsibility for the damage their team caused. Their service department is careless, unprofessional, and cannot be trusted. I will never purchase from this dealership again and strongly warn others not to waste their time or money here.
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