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STS Quality Auto Care

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(543 Reviews)
92
Write a Review
Schedule Appointment

Score Details

5 stars
95%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
92
Net Promoter Score ®

Business Details

About

STS has been servicing vehicles in the Greater Seattle Area since 2010 with a high rate of client satisfaction. With thousands of customers, we’ve handled everything from domestic to foreign-made vehicles. Our 4,335-square-foot building offers a flexible work area and a 560-square-foot customer lounge. We place a premium on quality above STS has been servicing vehicles in the Greater Seattle Area since 2010 with a high rate of client satisfaction. With thousands of customers, we’ve handled everything from domestic to foreign-made vehicles. Our 4,335-square-foot building offers a flexible work area and a 560-square-foot customer lounge. We place a premium on quality above quantity. Therefore, every service is accompanied by honesty and professionalism from our ASE Certified Technicians. ...more

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(425) 787-6600
Visit Website
Closed
Business Hours

Business Hours

Mon
9:00 AM - 6:00 PM
Tue
9:00 AM - 6:00 PM
Wed
9:00 AM - 6:00 PM
Thu
9:00 AM - 6:00 PM
Fri
9:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
17205 Hwy 99 Lynnwood, WA 98087
Get Directions

Affiliations

STS Quality Auto Care's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(543 Reviews)
Write a Review
Recent Reviews
BA
Bill A.
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2025
verified customerVerified Customer
10
Great service with STS
I’ve been very happy with the service and honesty at STS Quality Auto Care. They were the shop my dealer used when a couple of issues came up during the PDI before I purchased my truck, and it’s been running great for towing ever since. Recently, I noticed a lot of water dripping on the turbo and brought in a video to show them. Jeff checked everything thoroughly, tested the A/C, and confirmed it was just condensation on a hot, humid day. He also ran a coolant system pressure test, tightened my catch can, and cleaned the turbo exterior. Everything tested well, and I’m very satisfied with the result. I’ll definitely be back for future service.
Verified Customer
Nissan Xterra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2025
verified customerVerified Customer
10
car does crank but no start
Diagnosed my starting issue. Replace distributor and idler pulley. Great service and quick turnaround.
Verified Customer
Kia Sorento
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2025
verified customerVerified Customer
10
Zack
Zack is an excellent representative of STS he gives great customer service.
Make sure customer feel important and valued.
I will definitely recommend many of our friends and family members come to STS to service their Vehicles!!!
Verified Customer
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2025
verified customerVerified Customer
10
Satisfied
Staff was very kind and helpful explaining work they did. No complaints!
JC
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Jeff C.
Lynnwood, WA
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
Great service!
The service at STS is fantastic. They know their business and are efficient, expedient, and care about their customers. Thank you for the many continued years of service.
CN
Cayden N.
Audi Q7
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Audi electronics repair.
Had several issues with my 2020 Audi Q7—parking sensors, blind spot monitoring, front sensors, and active cruise control—and this shop took care of all of them flawlessly. They got me in quickly, diagnosed everything thoroughly, and completed the work much faster than I expected.

They clearly care about both the quality of their work and the condition of your vehicle. They used protective seat covers and paper floor mats, which I really appreciated. The lead technician clearly knows his stuff and took the time to walk me through everything—explaining what was done and why it was done that way.

If you have a European vehicle and want it in trusted hands, I highly recommend this shop.
JR
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Jack R.
Edmonds, WA
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
2004 truck
My experience with STS is incredible and has given value to my vehicles. I have a 2004 Tacoma and 2007 Camry and because of STS they’re safe and reliable but most of all a pleasure to drive.
JH
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J H.
Everett, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
10
Great service good prices
The service was great, and they kept in touch. Won’t go anywhere else!
DO
David O.
MINI Cooper Hardtop
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2025
verified customerVerified Customer
10
I like STS
They are friendly and very efficient. I will come back for sure
SC
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Shaelyn C.
Seattle, WA
Kia Optima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
9
Excellent service
Was able to get my car in very quickly for a CEL. Diagnosis was quick, and well explained. Repair was also done very quickly. Excellent customer service experience for me as well.
PS
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Patrick S.
Ford F-350 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Class Act, Great Team!
I’ve been coming to STS for a few years now. My truck, my daughter’s Jeep and wife’s car as well. Every time this group is friendly, helpful, communicative and straightforward.
Verified Customer
Edmonds, WA
Toyota Tacoma
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/17/2025
verified customerVerified Customer
9
Cylinders and Such
Check engine light came on and in two days we’re done! Very good.
KG
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Ken G.
Kirkland, WA
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Oil change 2012 toyota highlander hybrid
Basic service excellently done. My go to shop.
SS
Stephanie Namiranian S.
Lexus LX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Thanks
Great Service
RS
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Rodney S.
Lynnwood, WA
Jeep Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Great shop
I appreciate their work.
Displaying Review 1 - 15 of 543 in total
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