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Sunoco Five Star Service Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(963 Reviews)
98
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
5.0
ReScore Average
98
Net Promoter Score ®

Business Details

About

Established in 1994. Offering complete line of all types of auto repair, state inspections, tire sales and much more! Established in 1994. Offering complete line of all types of auto repair, state inspections, tire sales and much more!

Categories
Auto Repair, Tire Repair, Oil Change
Contact
(757) 523-6656

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
6621 Indian River Rd Virginia Beach, VA 23464-3441
Sunoco Five Star Service Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(963 Reviews)

LW
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LAURA W.
Chesapeake, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
10
Inspections
I’ve been bring my vehicles here for inspections for 20+ years. This year was the quickest ever! I’m always pleased but this I was more pleased 😆

SS
STEVEN S.
Norfolk, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2025
verified customerVerified Customer
10
excellent
They are very friendly and they are quick on what they do. I would definitely go back to them every time. Thank you all so much please keep up the great service.

HD
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HANNAH-MICHAEL D.
Virginia Beach, VA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/25/2025
verified customerVerified Customer
9
Always willing to help.
Brain is always willing to help. My Wife and I have had our vehicles service there many times. When the issue is questionable they have called in others for assistance. Prices are very reasonable. I would recommend them to my family and friends.

PP
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PHYLLIS P.
Chesapeake, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2025
verified customerVerified Customer
10
5 star excellence as always
This Sunoco is my “go to” for any servicing my car needs.
Bryan is always very helpful, professional and knowledgeable. He ensures my car is safe and any issues are resolved. I also met Roger a new team member who is friendly and experienced.
Definitely recommend!

CA
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CHRIS & RAYNELL A.
Virginia Beach, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Inspection
We’ve been having inspections and repairs here for at least 18 years and never had any problems!!!

Verified Customer
Virginia Beach, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2025
verified customerVerified Customer
10
Do not hesitate to deal with this establishment that is distinguished by its experience, good reception and kind treatment.
Hello Sirs,
Excellent and fast service, and most importantly, trust in dealing and reasonable price
Thank you very much

DY
DAVE Y.
Chesapeake, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
Truck inspected and got it back the next day.
Mechanics at Sunoco have always treated me well. They remember my name and give me good service. Always have had a good experience with them.

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Excellent work!
Wonderful people to work with

GL
GEORGE-SHELLEY L.
Norfolk, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2025
verified customerVerified Customer
10
Vehicle inspection
Our tech. Cameron was awesome. He was very helpful and professional

JF
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JOHN & JOYCE F.
Virginia Beach, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2025
verified customerVerified Customer
10
Excellent Service
The air bag light came on in my fathers car. Brian diagnosed it as having a defective passenger side seatbelt retractor. The part was removed, sent off for repair and reinstalled. No more light!

Verified Customer
Chesapeake, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2025
verified customerVerified Customer
10
Repeat customer
These guys are honest and I trust what they say

BC
BOB C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2025
verified customerVerified Customer
10
Quick response to tire repair at a reasonable rate
No problems with repair

GR
GABRIEL R.
Norfolk, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2025
verified customerVerified Customer
10
Awesome
Techs were knowledgeable and made sure to address all my needs. They made the repairs in a timely manner. Would definitely recommend.

LC
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LOUIS & PAM C.
Chesapeake, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
Jeff, Brian and the rest of the crew are squared away, all the way.
So we have these two cars. A 2006 Ford Focus Wagon with 180K miles. And a 2018 Ford Focus Sedan with 80K miles. We recently had both in for inspection, check ups, and the 2018, a water pump replacement. All of which were done quickly and competently. But the best thing about Sunoco is we can trust them. They have been taking care of our cars for 15 years. During check ups they often say all is well. Sometimes they recommend this or that be replaced or done. If they recommend it, we do it. Which, I believe, is the reason our cars are still going strong. It is so hard to find a business you can trust these days. Thanks for being there for us, we know you have our backs.

SP
Sonia P.
Virginia Beach, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
Category: Service
Sonia said they always have good service. They find the problem, fix it, and she doesn't have to wait too long.
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