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Auto Collision Group - El Cajon

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(12 Reviews)
64

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
64
Net Promoter Score ®

Business Details

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Contact
(858) 715-3425
No Business Hours Provided

Business Hours

* No Time Zone Provided
332 N Johnson Ave El Cajon, CA 92020-3114
Auto Collision Group - El Cajon's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(12 Reviews)

CK
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Christopher K.
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/04/2024
verified customerVerified Customer
0
Not the greatest. Took way too long.
Overall the repairs took much too long and exceeded the 30 day rental we were granted from insurance. This out a big stress on my family due to the fact we had 2 full time workers and a child in preschool.
Stephen P. from Auto Collision Group - El Cajon responded on 10/14/2024 12:57 PM

We appreciate you sharing your experience with us. It sounds like the waiting game really tested your patience and possibly even your family's love for board games. We completely understand how stressful it can be when repairs take longer than expected, especially with a busy household. Your feedback is important, and we'll be looking into ways to improve our timelines to help avoid this kind of situation in the future. If there’s anything more you’d like to discuss, please reach out. We’re here to help.

Stephen P. from Auto Collision Group - El Cajon responded on 10/14/2024 12:59 PM

Sorry about the color match. Glad we could make it right. 

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