business image

Suntrup Hyundai

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(5,298 Reviews)
49

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
Original Review
Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5
125
Total ReScores
4.6
ReScore Average
49
Net Promoter Score ®

Business Details

About

Our comprehensive service department at Suntrup Hyundai has excellent technicians that can keep you safe and on the road. Our comprehensive service department at Suntrup Hyundai has excellent technicians that can keep you safe and on the road.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(314) 892-2552

Business Hours

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
5926 S Lindbergh Blvd Saint Louis, MO 63123
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(5,298 Reviews)

JS
gravatar
janet s.
Saint Louis, MO
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/08/2026
0
Category: Service
STAY AWAY!!!
They will not call you back. Called Kathy in finance 3 times this week with no answer. Evidently they never paid the old loan company. The old loan co. told me I would receive a refund in 3-4 days, it's over 5 weeks because of Suntrups horrible service. The first day I drove my car the engine light came on and the tire was squealing at every turn. They told me it would take 2-3 days for a bad part, it took 8 days. It took 10 days to get a service appointment. After reading the reviews I will never go there for service. 5 weeks and I still don't have my paperwork and my check. I WANT MY MONEY NOW!!! Very bad service!!
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.