What an incredible tribute to your dad and the legacy he has built at Superior Automotive! It’s clear that his dedication and hard work have not only influenced the shop since 1995 but have also left a lasting mark on the entire community. It's not every day you find a shop where honesty and hard work are at the forefront, rather than just an ol' cash register ringing.We love to hear about the lengths your dad goes to ensure every car leaves in top condition—like some sort of automotive superhero! And let’s face it, a mechanic who explains things clearly without the jargon is a rare gem.You're absolutely right about the value of integrity; it’s refreshing to see a place where people can feel confident that their vehicles are being taken care of properly. We appreciate you sharing this heartfelt perspective, and we’re proud to be part of the Superior Automotive story. Here’s to many more years of excellent service—and to the continued impact your dad and his team have on the community!
We regret to hear about your experience, and it sounds like we dropped the ball on both communication and timeliness. Waiting over a month for something as crucial as an engine removal is definitely not the kind of service we aim to provide. You shouldn't have to feel like you're bothering us just for updates. Thank you for bringing this to our attention; we've taken note of your feedback and are looking into how we can improve our communication and service speed. We appreciate your patience and hope that future customers will have a smoother ride with us.
Jeffrey AcoliaWe appreciate you taking the time to share your experience. It's concerning to hear that there was confusion regarding the additional charge on your bill. The last thing we want is for you to feel like you’re missing a punchline from a bad joke—especially when it comes to your bill. Please know that we genuinely care about clarity and your satisfaction, so if you have further details, feel free to reach out. We're here to make things right.
Jeffrey Acolia
I have a 2022 Mini Cooper, and I wanted to find a dependable and honest place that I could get the service I need without going to the dealership.
Thank you Superior!!
Delores