business image

Superior Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,331 Reviews)
68

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5
63
Total ReScores
4.5
ReScore Average
68
Net Promoter Score ®

Business Details

About

Everybody Drives Happy at Superior Hyundai. We are located in Anniston, AL just north of Interstate 20 outside of Birmingham. Call us today to schedule a service appointment. Our technicians are ready and waiting to help your with all of your vehicle repair and maintenance needs. We look forward to seeing you! Everybody Drives Happy at Superior Hyundai. We are located in Anniston, AL just north of Interstate 20 outside of Birmingham. Call us today to schedule a service appointment. Our technicians are ready and waiting to help your with all of your vehicle repair and maintenance needs. We look forward to seeing you!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(256) 236-7651

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
110 South Quintard Ave Anniston, AL 36201
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,331 Reviews)

WH
gravatar
Wesley H.
Anniston, AL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/19/2025
0
Category: Service
Tires for life BS
Cooper purchased Hyundai in December 2024; Cooper is not covering what I was told when I purchased the car in January 2021:
I purchased my 2021 Hyundai Santa Fe in January 2022. At the time of purchase, I was told that I would receive “tires for life” as long as all vehicle service was performed at the Hyundai service department. I brought my car in for routine service today, 11/19/2025, and was informed that I need new tires costing over $1,000. One set of tires has already been replaced at no cost under this agreement.
However, I’m now being told that without a “tires for life” certificate—which I was never given—I will be responsible for the full cost. I have consistently recommended Hyundai to others because of the excellent customer service I’ve received in the past, which makes this situation particularly disappointing.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.