business image

Suspension Plus

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(73 Reviews)
99
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
99
Net Promoter Score ®

Business Details

Contact
(760) 633-3318

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Pacific Time (Us & Canada)
322 N El Camino Real Suite E Encinitas, CA 92024
Suspension Plus' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(73 Reviews)

Verified Customer
Carlsbad, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2025
verified customerVerified Customer
10
Prompt and thorough repair
The team at Suspension Plus are always prompt and thorough in their repairs. They have taken care of all 4 of our cars and we trust them to handle issues small and large. Thanks Jorge and Omar.
The Team a. from Suspension Plus responded on 07/14/2025 07:36 AM

We appreciate you taking the time to share your experience! It sounds like Suspension Plus has become your trusty pit crew for all four of your cars – talk about an automotive family! We'll be sure to pass on your kudos to Jorge and Omar; they love hearing they’ve ‘driven’ customer satisfaction to new heights. Your trust in us means a lot, and we look forward to keeping your vehicles in top shape for many miles to come!


EV
gravatar
ERIC V.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Good experience!
Super cool guys, answered any questions I had and were able to help me out!
The Team a. from Suspension Plus responded on 07/10/2025 09:39 AM

We're glad to hear that you had a great experience with our team! It’s always our mission to be the "cool guys" who can help out and make things smoother. If you ever have more questions, don’t hesitate to reach out. We might even have a few more fun facts up our sleeves! Happy driving!


TK
TOD K.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2025
verified customerVerified Customer
10
Honest and excellent workmanship
They have always been honest and deliver a great product ! I’ve been doing business with them for a year, which has been nothing but great ! Highly recomend them !
The Team a. from Suspension Plus responded on 07/05/2025 09:38 AM

It's fantastic to hear that your experience has been nothing short of excellent! Honesty and quality are what we aim for, and it's encouraging to know we hit the mark. We're grateful for your support over the past year and appreciate your recommendation. Here’s to many more great experiences ahead!


DD
DENISE D.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
verified customerVerified Customer
10
Suspension Plus
Good work Friendly
The Team a. from Suspension Plus responded on 07/02/2025 09:38 AM

We're glad to hear you had a great experience! Nothing makes us happier than knowing our team's friendly approach and quality work hit the mark. Keep us in mind for your future needs—we're always here, ready to serve and throw in a smile or two!


JG
gravatar
JOE G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2025
verified customerVerified Customer
10
Great service
Great service.. have had alignments for several cars and pleased with all of their work
The Team a. from Suspension Plus responded on 06/24/2025 10:38 AM

We appreciate your feedback and are delighted to hear that our service has kept your cars on the straight and narrow, literally. If there’s anything else we can assist with – whether it's another alignment or just a friendly chat about your vehicle's quirks – don't hesitate to drop by. We’re here to help keep those wheels turning smoothly!


JP
gravatar
John P.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2025
verified customerVerified Customer
10
Suspension Work
I was having some serious issues with my suspension and got an inspection done and they had been beyond helpful explaining what was wrong. When it came time to solving the issue the provided information and options on what would be the best route and most suitable for my needs. The best customer service and support I’ve had to date!!
The Team a. from Suspension Plus responded on 06/09/2025 09:37 AM

We’re really glad to hear that you felt supported and informed during your suspension inspection. It sounds like our team hit the nail on the head in helping you find the best solution! Remember, a smooth ride is a happy ride, and we’re here to keep your wheels rolling in the right direction. Your kind words about our customer service have truly made our day!


JM
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/29/2025
verified customerVerified Customer
10
Excellent Service !
Very thorough with providing details on the repairs needed. Very professional and always helpful with options for repairs.
The Team a. from Suspension Plus responded on 05/29/2025 10:39 AM

It's great to hear that you found our team thorough and professional in detailing the repairs needed! We take pride in providing helpful options, almost like a repair buffet where you can pick what suits you best. If there's anything else we could have done to bump up your experience from two stars to a full galaxy, please do let us know. Your feedback truly helps us fine-tune our services.


ST
SERENA T.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
Car doctor!
To all single woman out there who know how hard it is to find and establish a reliable, kind, honest, and helpful mechanic,
I have something to tell you...
Mechanics are like your doctor. Your life is in their hands. Brakes not done correctly, you can die. So I am happy to say, that I have found my new Car Doctor. The last 2 years, I have had nothing but excellent service and fair pricing So talk to George. He is Amazing and will take care of you.
The Team a. from Suspension Plus responded on 05/16/2025 07:34 AM

It's great to hear you've found your "Car Doctor"! We totally agree—having a reliable mechanic is as important as finding a good doctor. Brakes are no joke, and it’s comforting to know you’ve got someone like George looking out for you. We appreciate your trust in us and your passionate recommendation for other single women navigating the mechanic maze. Here's to many more years of smooth rides ahead!


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
Dodge Promaster
Jorge & Omar are the best in NCounty, very knowledgeable, super thorough and professional. Just moved here from out of town and so fortunate to have found mechanics I can trust to take care of my vehicle!
The Team a. from Suspension Plus responded on 05/14/2025 07:34 AM

We appreciate your glowing review! It sounds like Jorge and Omar have truly earned their gold stars in the world of mechanics. Moving to a new area can be daunting, and we're glad you found a trustworthy pit crew to keep your vehicle running smoothly. Here’s to many worry-free miles ahead!


GV
gravatar
Gail V.
Cardiff By The Sea, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Always the best!
Don't waist your time and money go to Suspension Plus
The Team a. from Suspension Plus responded on 05/08/2025 04:56 PM

It's great to hear you're excited about Suspension Plus! Sounds like we've managed to impress you. We always strive to provide our customers with top-notch service, so it's rewarding to know we're hitting the mark. If there's anything else we can do to keep the momentum going, feel free to let us know. Your enthusiasm is appreciated!


MF
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2025
verified customerVerified Customer
10
Excellent Service Every Time
Jorge And Omar at Suspension Plus offer the best service I have had in the many years I have owned a car. They are honest, efficient, and professional. I highly recommend Suspension Plus!
The Team a. from Suspension Plus responded on 05/03/2025 02:09 PM

Thank you for sharing your experience with Jorge and Omar! It's fantastic to hear that they provided you with top-notch service—like a fine-tuned engine purring smoothly at full speed. We aim to keep our customers satisfied and it sounds like they certainly hit the mark with you. Your recommendation means a lot to us, and we promise to keep delivering that honest and efficient service you’ve come to appreciate. Safe travels on the road ahead!


IM
Ian M.
Encinitas, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Great service
Trustworthy Seam to be able to figure out all problems.
The Team a. from Suspension Plus responded on 04/30/2025 01:48 PM

We appreciate your feedback! It's fantastic to hear that you found us trustworthy and capable of tackling all your suspension needs. We like to think of ourselves as problem solvers—kind of like your suspension superhero! If there are any more challenges down the road, we're here to lend a hand.


JR
gravatar
JANICE R.
Carlsbad, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
Knowledgeable and on point!
Great job from beginning to end!
The Team a. from Suspension Plus responded on 04/30/2025 07:32 AM

It's fantastic to hear you had such a smooth experience from start to finish! We aim to make the process as seamless as possible, and it sounds like we hit the mark with you. We're here to keep the good times rolling, so don't hesitate to reach out if you need anything else in the future.


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
New twist on an old service.
I have a 2007 impreza. It knocks a little until it warms up. The guys recommended that I try a different product at My next oil change .
The new product is liqui Moly.
With a hydraulic lifter additive.
Now My Subi is a lot quieter. Seems to be running great. I highly recommend You go see Jorge and Omar at Suspensions Plus Encinitas. They will treat You and Your vehicle right , from tires to service ,to engine work of any kind.
The Team a. from Suspension Plus responded on 04/18/2025 09:22 AM

We appreciate you sharing your experience with us! It sounds like you found the perfect remedy for your Subi’s knocking—who knew a little product swap could have such an impact? Jorge and Omar really know their stuff, and it’s great to hear you felt well taken care of. If your car ever needs more pampering, you know where to find us. Here’s to many smooth rides ahead!


PD
PAUL D.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Excellent
Best service and best price
The Team a. from Suspension Plus responded on 04/10/2025 10:10 AM

We're glad to hear you had a fantastic experience with us! It seems like you stumbled upon our secret recipe for great service and pricing — a bit of dedication and a sprinkle of savings! If you ever find yourself in need of more, we’ll be ready to roll out the red carpet again. Your support means a lot to us!


Displaying Review 1 - 15 of 73 in total
Service Coupons and Posts
We’re thrilled to hear your suspension woes were met with our expert care! 🚗💥 Our team loves helping you navigate the ups and downs (pun intended!) of automotive needs. Thanks for the stellar feedback! 🌟 #SuspensionPlus #CustomerCare
Learn More


We're thrilled to hear you found your go-to mechanics in NCounty! 🎉 Jorge & Omar are committed to keeping your ride in top shape. Here's to smooth driving ahead! 🚗💨 #TrustworthyService #SuspensionPlus
Learn More

We're thrilled to hear you chose Suspension Plus! Thank you for trusting us with your ride. 🚗💨 We promise to keep your wheels rolling smoothly—no time wasted here! Ready for a smooth drive? Let's go! #SuspensionPlus #AutoCare 😄
Learn More


Thanks for the kind words! At Suspension Plus, we're always ready to tackle any auto problem that comes our way. Trust us, we keep your ride smoother than a fresh jar of peanut butter! 🥜🚗 #TrustworthyService #SmoothDriving
Learn More

Thanks for the awesome shoutout! 🚗💨 We're thrilled to hear you enjoyed our service from start to finish. It's what we do best! Here's to smooth rides ahead! 🛠️✨ #SuspensionPlus #AutoCare
Learn More


We’re thrilled to hear you enjoyed our service and prices! 🎉 At Suspension Plus, we aim to keep your ride smooth without breaking the bank! Thanks for the love! 🚗💨 #BestService #SmoothRides
Learn More

We're thrilled to hear Jorge was able to calm your car worries while fixing your ride! 🚗✨ Fast repairs and fair prices—just what we aim for! Stop by anytime for more chat and care! #SuspensionPlus #AutoCare💪
Learn More


Thanks for the fantastic shoutout! 🎉 Jorge and Omar are a dream team, ensuring you’re back on the road without breaking the bank. 🚗✨ Quality work and quick service? That’s how we roll! #SuspensionPlus #CustomerAppreciation
Learn More


Thank you for the fantastic review! We're thrilled our team could give your suspension a lift and keep it friendly! 🚗✨ Quality service doesn’t have to break the bank! Ready to bounce back anytime you need us! #SuspensionPlus #QualityService
Learn More

Thank you for the kind words! We're all about speedy service and clear communication—no smoke and mirrors here! 🚗💨 Your support drives us forward! #CustomerAppreciation #FastAndFriendly
Learn More


A big thank you to our amazing customers! Your support keeps us rolling like a well-oiled machine! 🚗✨ We appreciate your trust in Suspension Plus—let's keep those rides smooth! #ThankYou #SuspensionPlus
Learn More


Thanks for the 5-star love! 🌟 We're thrilled you had a great experience with our friendly team. Remember, we're here to keep you rolling smoothly! 🚗💨 Looking forward to your next visit! #SuspensionPlus #CustomerLove
Learn More

🚗 Thanks for the kind words! We take pride in our suspension expertise—it's what keeps your ride smooth and your wheels happy! If your car could talk, it would say “Thanks!” 😄 #SuspensionExperts #SmoothRide
Learn More

We're blushing from your kind words! 😊⚙️ Our team loves to keep things aligned—literally! Thanks for trusting us with your ride. We’re here whenever you need some legendary service! 🚗💨 #SuspensionPlus #CustomerAppreciation
Learn More

Thanks for the glowing review! 🌟 We're thrilled to be your go-to team for all things automotive! Your trust fuels our passion for great service. Here’s to more smooth rides ahead! 🚗💨 #Thankful #SuspensionPlus
Learn More

🚗🌟 Thank you for the shout-out! We're thrilled to hear you found our service and prices to be great! We aim to keep your ride smooth without breaking the bank. See you next time for more suspension magic! ✨ #SuspensionPlus #GreatService
Learn More

Your happiness fuels our drive! 🚗✨ We’re thrilled to have helped you with your oil change and more. Thanks for trusting us – we promise we won’t “brake” your bank! 😉 Looking forward to seeing you for the next round! #CustomerLove #SuspensionPlus
Learn More

Wow, thanks for the shout-out! 🚙✨ Jorge and Omar are on a mission to keep your SUVs rolling smoothly—like a well-oiled machine! We're thrilled to hear you're pleased! Thanks for recommending us! 🙌 #SuspensionPlus #CustomerAppreciation
Learn More

We’re over the moon hearing how much you appreciate Jorge and Omar! ? Honesty and reliability are our superpowers! ?‍♂️ Thanks for trusting us with your ride! ?? #SuspensionPlus #CustomerAppreciation
Learn More

We're thrilled to hear you had a great experience with Jorge and Omar! ? Your trust means the world to us, and we're happy to keep you riding smoothly. Thanks for the high recommendation! ?? #SuspensionPlus #CustomerAppreciation
Learn More

Thanks for the shoutout! We're all about that personable touch here at Suspension Plus! ?✨ If we had a trophy for excellent service, it’d definitely have your name on it! ? Keep rolling with us! #CustomerAppreciation #SuspensionPlus
Learn More


?? We're thrilled to be your go-to for all things automotive! Huge shoutout to Jorge and Omar for their skill and dedication. We promise to keep those prices unbeatable! Thanks for trusting us with your rides! ?✨ #SuspensionPlus #CustomerAppreciation
Learn More


We're thrilled to hear about your experience! ? Omar & Jorge are like the crew that keeps your ride rolling smoothly—trustworthy and detailed! ?? Glad you found us while visiting! Don’t hesitate to stop by anytime! #SuspensionPlus #TrustThePros
Learn More

We're thrilled to hear you loved our service and staff! ? At Suspension Plus, great vibes and quality care are our driving force! ? Thanks for taking the time to recognize us—let's keep your ride smooth! ? #SuspensionPlus #CustomerLove
Learn More

Thanks for the glowing review! ?? We’re glad we could help you navigate that bump in the road without losing your oil (or your cool)! Remember, we’re always here for your automotive needs! ? #SuspensionPlus #BumpInTheRoad
Learn More

?✨ Huge shoutout to our amazing customers! We're thrilled you had a great experience with Jorge and Omar. Remember, upside-down just works for pancakes, not suspensions! ? Thanks for trusting us! #SuspensionPlus #CustomerAppreciation
Learn More

Wow, we’re blushing! ? Thank you for the kind words about Jorge and Omar! We strive to be the best in San Diego, one repair at a time. Your recommendation means a lot! ?? #SuspensionPlus #ThankYou
Learn More


Shoutout to our dynamic duo, George and Omar! ? Their thoroughness is no joke—just like our suspension expertise! ? We're thrilled you had a great experience with us. Thanks for the love! ?? #SuspensionPlus #CustomerAppreciation
Learn More

Huge shoutout to Jorge and Omar! ? Honesty and excellence are what we strive for at Suspension Plus, and it's great to hear it shines through! Thanks for being part of our family for over 12 years—here's to many more! ?? #Grateful #SuspensionExperts
Learn More

? Thanks for the glowing review! We're thrilled you found our work excellent and our prices even better—it's our secret sauce! We're here to keep you rolling smoothly! ?✨ #SuspensionPlus #QualityService
Learn More

Thank you for the amazing review! ?? Whether it's Fords, Mercedes, or Isuzus, we’ve got your fleet covered! With our friendly team, flexible scheduling, and dependable service, we keep you rolling without breaking the bank! ? #SuspensionPlus #FleetCare
Learn More

We're glad to hear our detailed diagnostics and honest assessments keep your vehicles in top shape! ?? Your trust means the world to us. We promise to keep being thorough and straightforward, minus the car trouble! ? #AutomotiveExcellence #SuspensionPlus
Learn More

Thanks for the awesome feedback! ?? We’re thrilled to provide top-notch service without breaking the bank—who says luxury has to cost a fortune? ? Come see us for your next ride! #SuspensionPlus #ValueWithStyle
Learn More

We're thrilled to hear you’re pleased with our service! ?✨ Honesty, reliability, and speedy smiles are our secret sauce! Thanks for choosing Suspension Plus – we promise to keep you rolling smoothly! ? #CustomerAppreciation #SuspensionPlus
Learn More

We're over the moon to hear you found us accommodating and honest! ? Here at Suspension Plus, we believe in keeping you informed—no pressure, just good vibes! ?? Thank you for trusting us with your ride! #SuspensionPlus #CustomerCare
Learn More

? Thank you for the love! We’re thrilled to hear our speedy service and competitive prices keep bringing you back. We're honored to be part of your automotive family! Next time, we’ll even bring the cookies! ? #SuspensionPlus #FamilyVibes
Learn More

We're blushing! ? Huge thanks for trusting Jorge and Omar with your vehicles for 16 years! ? Their dedication and honesty shine brighter than a fresh wax job! We're honored to keep you rolling smoothly. #SuspensionPlus #CustomerAppreciation
Learn More

? Thanks for the awesome review, Jesse! We're happy to hear that our team could help you out efficiently. Your support means the world to us! #CustomerSatisfaction #SuspensionPlus
Learn More

Thanks for revving up our day with your fantastic review! ?? We're thrilled to have provided you with speedy and affordable repairs for your Grand Cherokee. Our team is always here to go the extra mile for our customers! #CustomerService #SuspensionPlus
Learn More

Thanks for the 5-star review, Jorge! ? We're glad you found our service professional and thorough. We appreciate your support! ?? #CustomerAppreciation #ProfessionalService
Learn More

Woo-hoo! ? Thanks for the love, Mark! We're thrilled to have you in the Suspension Plus family! ?? #CustomerAppreciation #SuspensionPlusRocks
Learn More

Thanks for the love, Larry! ? We're thrilled to be your trusted mechanics. Speedy service and fair prices are our jam. ?️? #CustomerSatisfaction #TrustedMechanics
Learn More


? Thanks for the awesome review! We're thrilled to hear you had a great experience with our team. We appreciate your support and recommendation! ? #CustomerAppreciation #SuspensionPlus
Learn More

? Thanks for the stellar review, Mark! ? We're thrilled we could fix the drift and exceed your expectations with our service. We can't wait to see you for the alignment! #SuspensionPlus #HappyCustomer
Learn More
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.