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Sutton Kauffman Transmission Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(60 Reviews)
91
Write a Review
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Score Details

5 stars
91%
4 stars
6%
3 stars
<1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
91
Net Promoter Score ®

Business Details

Categories
Auto Repair, Car Maintenance, Transmission Repair
Contact
(620) 662-8651
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
501 N Poplar St South Hutchinson, KS 67505
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Sutton Kauffman Transmission Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(60 Reviews)
Write a Review
Recent Reviews
SK
Steve K.
Partridge, KS
Dodge Grand Caravan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2025
verified customerVerified Customer
10
Recent service
Good work. Reasonable charges.
SB
sowmya b.
Nissan Pathfinder
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2025
verified customerVerified Customer
10
its good
very quick fix and friendly service
SR
sandra r.
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2025
verified customerVerified Customer
10
They were so friendly and well helpful knew what they were doing
They were so helpful and friendly did a great job thank you so much.
Verified Customer
Hutchinson, KS
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2025
verified customerVerified Customer
9
Did a nice job
Did great
DS
dave s.
Nissan Frontier 2WD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2025
verified customerVerified Customer
10
Fixed blinkers
Prompt courteous service and I always like saying hello to Amy and Carmela, the two dogs!
MB
maurice b.
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
9
Prompt service,excellent work,fair price.
Prompt service,excellent work,fair price.
RK
Robert K.
Hutchinson, KS
GMC Envoy
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
verified customerVerified Customer
10
Good service, worked promptly and returned car in good time
The work was done and we knew we could always count on AJ to do a good job.
Verified Customer
Hutchinson, KS
Ford Ranger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2025
verified customerVerified Customer
10
Service on Ford
Service was performed in a timely manner. Would recommend using them in the future.
DS
dave s.
Nissan Frontier 2WD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
Replace transmission
The work was completed ahead of schedule and performance is just fine.
JR
jordan r.
Chrysler 300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
9
Great service
Fixed my car with a simple sensor fix and didn't just say your transmission needs replaced. I'd recommend them. Thanks!
BC
gravatar
Brannon C.
Hutchinson, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
10
Awesome
Very capable with prompt courteous service. Plus they followed up to make sure everything was working and we were satisfied.
Thank you
SR
STEVE R.
South Hutchinson, KS
Ford F-150
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/29/2025
verified customerVerified Customer
7
Starter replaced.
Starter replaced. Quote was $378 and Bill was $495. Service was quick and completed the same day.
BA
gravatar
Bill A.
Hutchinson, KS
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Great Service!!
Where the dealership failed, AJ & his shop came thru with great, fast, reliable help! I'm sticking with Sutton Kauffman..
HB
henry b.
Lincoln Navigator
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2025
verified customerVerified Customer
10
Replaced My Transmission
Called Sutton's. Drop off my Navigator to them. He and his workers did the rest. No worries. No headaches. A BIG THANK YOU to them for getting my car back on the road:)
TE
Tom E.
Hutchinson, KS
Chevrolet Avalanche
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
Excellent work
Excellent work.
Service Coupons and Posts
We're thrilled to hear you had a quick and efficient experience with us! Speedy service is our specialty, and we love keeping you on the road.
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Thanks for the kind words! We pride ourselves on quick service and a friendly touch—like a pit stop with a smile.
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We're thrilled to hear you had a great experience with us! Kindness and good service are our fuel—can't wait to see you again!
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Thank you for the glowing review! We believe quick service and thorough checks should always have reasonable prices—it's how we keep your wheels turning smoothly!
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Thank you for the fantastic review! We're thrilled to keep your wheels spinning and appreciate the shout-out to our awesome team.
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Thank you for the glowing review! We aim to keep your ride smooth without breaking the bank—don’t worry, our rates aren’t as high as a car’s top speed!
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Thank you for the kind words! We pride ourselves on being professional and courteous—just like a good set of brakes, we aim to stop you in your tracks with great service.
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Thanks for the kind words! We strive to be the pit crew you can count on—minus the racing suits.
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Thanks for the awesome feedback! We're thrilled your car is back to its best – it's like a brand new ride without the new car price tag!
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Thanks for the kind words! We're thrilled to keep you rolling smoothly—quick service and filter checks are just our way of saying, "we care!
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We're thrilled you were pleased with our repair work! We always aim to deliver on promises—no magic wands, just hard work!
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Thanks for your awesome review! We're thrilled to hear we diagnosed your issue faster than a speeding car and got you back on the road. We're always here for your automotive needs—just like a trusty pit crew!
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Thanks for the 5-star review! We're glad we could quickly get you back on the road. Your support means the world to us!
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We're all revved up by your 5-star review, thank you! Our team is delighted to provide friendly and experienced service. Look forward to keeping you on the road!
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We're thrilled to hear that! Being fast is our strong suit, second only to being reliable. Thank you for the 5-star review!
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Thanks for your 5-star review, Burgess! We're thrilled to hear you're pleased with our service. ? We'll continue to provide top-notch transmission service! #HappyCustomers #TransmissionExperts
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Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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