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Tallman's Tire and Auto Repair - Rome

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,394 Reviews)
89
Write a Review

Score Details

5 stars
89%
4 stars
6%
3 stars
1%
2 stars
1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5
11
Total ReScores™
4.8
ReScore™ Average
89
Net Promoter Score ®

Business Details

Categories
Tire Sales and Repair, Firestone Repair Shop, Car Maintenance
Contact
(315) 339-8473
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Eastern Time (Us & Canada)
310 E Chestnut St Rome, NY 13440
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Affiliations

Tallman's Tire and Auto Repair - Rome's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,394 Reviews)
Write a Review
Recent Reviews
LB
LANA B.
Rome, NY
GMC Acadia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2025
verified customerVerified Customer
10
Flat tire fixed
Very friendly and knowledgeable staff. Had flat tire fixed, oil changed and tires rotated. Done just as finished with shopping.
Bruce S. from Tallman's Tire and Auto Repair - Rome responded on 06/16/2025 05:00 AM
We appreciate your positive feedback regarding your recent experience at Tallman's Tire and Auto Repair.
It is gratifying to know that our staff made a favorable impression with their friendliness and expertise.
We strive to provide efficient service and are pleased that we could accommodate your repairs while you completed your shopping.
Your business is valued and we look forward to serving you in the future!
MS
MIKE S.
Rome, NY
Honda HR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
Excellent service
Tallmans in Rome on Black River Blvd has always provided my family with excellent service and fair prices.
Bruce S. from Tallman's Tire and Auto Repair - Rome responded on 06/16/2025 04:58 AM
We appreciate your positive feedback regarding your experiences at Tallman's Tire and Auto Repair in Rome.
It is gratifying to know that we have consistently met your expectations in terms of service quality and pricing.
Your satisfaction is important to us and we remain committed to providing exceptional service to you and your family. Thank you for your continued support and if you ever need anything, give us a call or stop by at any time!
BC
BRENT C.
Durhamville, NY
Toyota Tacoma 2WD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2025
verified customerVerified Customer
10
Fast,easy, friendly
Honest, fast, not like Goodyear down the road.
Bruce S. from Tallman's Tire and Auto Repair - Rome responded on 06/12/2025 05:50 AM
We appreciate your positive feedback regarding your experience at Tallman's Tire and Auto Repair - Rome.
It is gratifying to know that you found our service to be honest and efficient.
Your comparison to other establishments highlights our commitment to delivering reliable and timely service to our valued customers.
Thank you for choosing us for your automotive needs!
RF
gravatar
Romona F.
Rome, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2025
10
Exceptional Customer Service
I had brought my car in for an oil change and tire rotation but after looking the technician found it needed to replace the oil pan. There was a miscommunication to me on how long my car would be unavailable to drive as later it was said it needed to wait 24 hours so I had to leave my car there. I had to return to work out of town with no car and was frustrated. This was on a Saturday. On Monday zi called and talked to the district manager James. He listened to the problem, offered solutions and really recognized the situation. He was wonderful and even met me on Sunday to get my car so I wouldn't have to miss work. He is an excellent example of great customer service. I applaud his efforts and will remain a customer. Thank you
Bruce S. from Tallman's Tire and Auto Repair - Rome responded on 06/12/2025 05:51 AM
We appreciate your feedback and are pleased to hear that your experience with our technician and district manager did not go unnoticed.
It is vital for us to communicate effectively regarding service timelines, and we regret any confusion that arose concerning the duration your vehicle would be in our care.
We are committed to providing quality service and support to our customers, and it is gratifying to know that our team addressed your concerns and facilitated a solution that met your needs.
Thank you for your continued trust in Tallman's Tire and Auto Repair - Rome.
Your satisfaction is important to us!
JJ
JUSTIN J.
Rome, NY
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2025
verified customerVerified Customer
10
Quick and easy
I called for maintenance and was able to get same day service. Everything was explained well.
Bruce S. from Tallman's Tire and Auto Repair - Rome responded on 06/09/2025 05:13 AM
Thank you for the great review and 5 stars, Justin!
We appreciate the feedback and we greatly appreciate your business.
If you ever need anything, give us a call or stop by at any time!
MM
MARTY M.
Lee Center, NY
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2025
verified customerVerified Customer
10
Excellent service and friendly staff.
You can always trust the staff. They do excellent work.
Bruce S. from Tallman's Tire and Auto Repair - Rome responded on 06/09/2025 05:11 AM
Thank you for the great review and generous compliments, Marty!
We appreciate the feedback and we greatly appreciate your business.
If you ever need anything, give us a call or stop by at any time!
CS
CALI S.
Rome, NY
Volvo S60
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/07/2025
verified customerVerified Customer
8
Great Service
Very good communication, quick service.
Although, I did reserve online for a cheaper oil change, I got charged for the more expensive one.
Dennis P. from Tallman's Tire and Auto Repair - Rome responded on 06/07/2025 09:04 AM

We appreciate your feedback regarding your recent visit. It is encouraging to hear that you found our communication and service to be satisfactory. However, we are concerned to learn about the discrepancy in the pricing for your oil change. Your experience is important to us, and we will investigate this matter further to ensure that our online reservations align accurately with our services. Thank you for bringing this to our attention.

DM
DAN M.
Maryland, NY
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Always a good experience!
These guys are always excellent! They take care of my vehicle and I have never had any issues. A pleasure to deal with!
Bruce S. from Tallman's Tire and Auto Repair - Rome responded on 06/09/2025 05:10 AM
Thank you for the great review and generous compliments, Dan!
We appreciate the feedback and we greatly appreciate your business.
If you ever need anything, give us a call or stop by at any time!
KC
KARYN C.
Rome, NY
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
9
Oil change
Walked in to make a appointment for a oil change and they took me right away
Bruce S. from Tallman's Tire and Auto Repair - Rome responded on 06/09/2025 05:10 AM
Thank you for the great review and 5 stars, Karyn!
We appreciate the feedback and we greatly appreciate your business.
If you ever need anything, give us a call or stop by at any time!
GW
GREG W.
Rome, NY
Toyota Tundra 2WD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Tire balance
The counter staff are always polite and knowledgeable The technician did an excellent job fast service reasonable prices thank you
Bruce S. from Tallman's Tire and Auto Repair - Rome responded on 06/09/2025 05:09 AM
Thank you for the great review and generous compliments, Greg!
We appreciate the feedback and we greatly appreciate your business.
If you ever need anything, give us a call or stop by at any time!
DM
DANIEL M.
Rome, NY
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
8
Quick and a fair price
The friendly greeting and quick response at Tallsman’s make for a comfortable place to get your work. And the large screen TV and free coffee help too!
Bruce S. from Tallman's Tire and Auto Repair - Rome responded on 06/09/2025 05:08 AM
Thank you for the great review and generous compliments, Dan!
We appreciate the feedback and we greatly appreciate your business.
If you ever need anything, give us a call or stop by at any time!
PD
PERCY D.
Rome, NY
Mitsubishi Outlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2025
verified customerVerified Customer
10
Fast, Honest, Great Customer Service
I have no complaints, the experience was great.
Bruce S. from Tallman's Tire and Auto Repair - Rome responded on 06/02/2025 05:00 AM
Thank you for the great review and generous compliments, Percy!
We appreciate the feedback and we greatly appreciate your business.
If you ever need anything, give us a call or stop by at any time!
HV
HERMAN V.
Taberg, NY
Buick Encore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2025
verified customerVerified Customer
10
Great service
Thank you for the fast and reliable service. Dennis at Tallman’s is the person to see if you have a service needed for your vehicle
Bruce S. from Tallman's Tire and Auto Repair - Rome responded on 06/02/2025 04:59 AM
Thank you for the great review and 5 stars, Herman!
We appreciate the feedback and we greatly appreciate your business.
If you ever need anything, give us a call or stop by at any time!
BB
gravatar
Betsy B.
Baldwinsville, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2025
10
Helpful service while traveling through the area
I had been in the Adirondacks and kept getting a low tire pressure warning, but I had a 2-hr. drive to get back home. I added air to the tire that was low to get the warning to go away, but I was concerned about what was causing the slow leak and whether highway driving was a good idea under the circumstances. Once I was in a more populated area, I found Tallman's in Rome and pulled in. They were very busy but after checking the problem tire and finding it did have a screw in it, they squeezed me, patched it up and sent me on my way within an hour. I was very grateful, an awesome experience!
Bruce S. from Tallman's Tire and Auto Repair - Rome responded on 06/02/2025 04:56 AM
We appreciate your feedback regarding your recent visit to Tallman's Tire and Auto Repair.
It is reassuring to know that our team was able to assist you promptly and address the issue with your tire effectively. We strive to provide exceptional service even during busy times, and your acknowledgment of our efforts is greatly appreciated.
Ensuring our customers' safety on the road is our top priority, and we are pleased that you had a positive experience with us.
Thank you for choosing Tallman's!
DF
DIANNE F.
Munnsville, NY
Dodge Grand Caravan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Inspection
Didn’t wait long
Bruce S. from Tallman's Tire and Auto Repair - Rome responded on 05/31/2025 07:07 AM
Thank you for the great review and 5 stars, Dianne!
We appreciate the feedback and we greatly appreciate your business.
If you ever need anything, give us a call or stop by at any time!
Offers and Posts
Thank you for your feedback! We’re glad we could get your NY state inspection done quickly and efficiently.
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Thank you for your kind words. We appreciate your trust in us to care for your cars with outstanding service.
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Thank you for your kind words about our team! We're glad our staff's dedication has earned your trust. Your vehicles are in good hands with us at Tallman's Tire and Auto Repair.
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Thank you for your kind words about Bruce and our lounge area. We're glad you had a positive experience with our quick service at Tallman's Tire and Auto Repair.
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Thank you for your kind words. We pride ourselves on professionalism and efficiency to ensure your vehicle is well taken care of.
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Thank you for your kind words. We strive for excellent service and transparency in pricing at Tallman's Tire and Auto Repair.
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Thank you for your honest feedback. We pride ourselves on providing efficient service without unnecessary charges, and we're glad you had a positive experience.
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Thank you for your kind words. We're committed to providing excellent service without upselling, and we're glad you had a great experience with us.
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We appreciate your positive feedback about our service and efficiency. Thank you for your understanding and trust in us for your inspection needs.
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Thank you for your positive feedback. We are glad to hear you were satisfied with our timely service and pricing.
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Thank you for your wonderful feedback! We're grateful for your support and commitment to referring others to Tallman's Tire and Auto Repair.
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We appreciate your detailed feedback! We're thrilled you enjoyed your visit and received excellent service from our team. Thank you for choosing Tallman's Tire and Auto Repair.
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Thank you for your kind words and for recommending us to friends. We appreciate your trust and will continue to provide excellent service.
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Thank you for your kind words! We strive to provide a clean environment and efficient service to all our customers.
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We appreciate your feedback and are glad to hear that we could resolve the issue. Thank you for trusting us with your automotive needs.
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Thank you for your kind words. We strive to provide excellent service at a fair price, and we're glad you appreciate our team's dedication.
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Thank you for your kind words. We strive to provide speedy, quality service to all our customers at Tallman's Tire and Auto Repair.
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We truly appreciate your kind words about our team's dedication to customer service. We're proud to have Pete as part of our Tallman's family.
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Thank you for your kind words! We're glad to hear you had a positive experience with our team and appreciate your trust in us.
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We appreciate your kind words about Bruce and Pete's friendly service. Thank you for choosing Tallman's Tire and Auto Repair - Rome for your car inspection.
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Thank you for your kind words about our team! We appreciate your support and look forward to serving you again.
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Thank you for your kind words about our quick and great service. We appreciate your support and look forward to serving you again!
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Thank you for your kind words and trust in our service. We're glad we could assist you and appreciate your recommendation.
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Thank you for your kind words! We take pride in our friendly service and appreciate your support.
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Thank you for your kind words! We appreciate your recommendation and are glad to hear our team provided excellent service.
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Thank you for the outstanding review! We're glad to hear our team provided pleasant and efficient service. We strive to identify and resolve issues promptly for our customers. Your recommendation means a lot to us.
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Thank you for your positive feedback! We are pleased to hear that you experienced fast and friendly service during your alignment visit. At Tallman's Tire and Auto Repair, we strive to provide timely solutions for your automotive needs.
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We appreciate your loyalty and trust in Tallman's Tire and Auto Repair over the past decade. Our commitment to honesty and fair pricing is at the core of our service. Thank you for recognizing our efforts to serve you with integrity.
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We greatly appreciate your 5-star review! Thank you for sharing your experience with us, and we're thrilled to hear that your Tundra is running smoothly. Pete and Bruce will be delighted by your kind words!
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We're thrilled to hear about your positive experience! Thank you for recognizing our team's dedication to providing exceptional service. Your support means the world to us!
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We're thrilled to hear about your positive experience with Tallman's Tire and Auto Repair - Rome. Thank you for choosing us for your vehicle needs!
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We're thrilled to hear that you had a positive experience with us! Providing excellent customer service is our top priority. Thank you for your kind words!
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We're thrilled to hear about your positive experience at Tallman's Tire and Auto Repair - Rome! Thank you for your 5-star review. We're pleased to have provided you with warm and inviting service.
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We're thrilled to hear that we could provide you with a seamless and efficient service. Thank you for your recommendation and for choosing Tallman's Tire and Auto Repair - Rome for your company vehicle needs!
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We're thrilled to hear that you had an exceptional experience with us! Thank you for your support and for choosing Tallman's Tire and Auto Repair - Rome.
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Get Up to $100 Back by Mail on a Bridgestone Visa Prepaid Card! Receive $70 with a Purchase of 4 Eligible Tires! Receive an Additional Reward of up to $30 by Using Your New or Existing CFNA Credit Card Account! https://tallmanstire.com/buy-tires
We are thrilled to hear about your positive experience with us! We are so glad that Mark and Bruce were able to help you get your car fixed. Thank you for your trust and support. We appreciate your 5-star review!
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We're thrilled to hear about your experience, Lawrence! Providing quality service, even during busy times, is our commitment. We appreciate your support!
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We're thrilled we could help you out in your time of need! Thank you for sharing your experience with us. We're committed to providing efficient, top-notch service to all our customers.
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Thank you for the 5-star review! We're thrilled to hear about your wonderful experience at our shop. We're always here to provide top-notch service for your automotive needs.
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We're thrilled to hear that you had an excellent experience with our customer service. Thank you for recommending us! We appreciate your support.
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We appreciate your 5-star review! At Tallman's Tire and Auto Repair - Rome, we take pride in providing honest and professional service. Thank you for recognizing our dedication to customer satisfaction.
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We're thrilled to be your go-to for vehicle needs! Thanks for the outstanding review. We're here for you anytime with great staff and clear explanations.
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We're glad to hear you had a positive experience with us! Providing fast and friendly service is always our goal. Thank you for your 5-star review!
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Thank you for the ⭐⭐⭐⭐⭐ review! We're thrilled to hear that you had a great experience with our team. Your kind words mean a lot to us!
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Thank you for the amazing review! We're thrilled to hear that we were able to provide you with quick service and a clean waiting area. Your kind words mean the world to us!
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Thanks for the great review! Bruce and Pete are amazing! We appreciate your support!
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Thanks for your support, Brian! We're proud to have you as a customer and appreciate your kind words about our team.
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Thanks for the kind words, Chris! We're so glad you had a great experience with us!
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Thanks for the great review, Drew! ? We're glad you had a great experience at Tallman's Tire and Auto Repair - Rome! #Rome #AutoRepair #TallmansTire
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Thanks for the great review, Eric! ? We're so glad you had a great experience at Tallman's Tire and Auto Repair in Rome. #Rome #TallmansTireAndAutoRepair #HappyCustomer
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Thanks for the great review, Mike! We're glad you had a great experience with us at Tallman's Tire and Auto Repair - Rome.
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Thanks for the great review, Dominick! We're so glad you had a great experience with Bruce. We appreciate your trust in us to take care of your car. #TallmansTireAndAutoRepair #Rome ???
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Thanks for the great review, Stephanie! We're so glad you had a positive experience with us. ? #TallmansTireandAutoRepair #Rome
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Thanks for the great review, Lesley! We appreciate your kind words about our manager. We're glad you found the services you needed at a price point that worked for you.
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It's a busy time of year and lots to do. Don't get caught with an preventable breakdown. Give us a call for general maintenance appointment today!
Thanks for the kind words, Brent! We're glad we could help.
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Thanks for the great review, Greg! We're glad you had a great experience at Tallman's Tire and Auto Repair - Rome.
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Thanks for the great review, Connie and Niels! We're glad we were able to get you back on the road quickly.
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Thanks for the kind words, Erin! We're so glad we could restore your faith in us. We strive to provide the best service and we're glad you noticed!
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Thanks for the kind words, Katharine! We're glad we could make it easy for you to keep your Jeep running smoothly.
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Thanks for the great review, Gary! We're glad you had a great experience at our new Rome location. Pete is the best! We appreciate your recommendation and look forward to seeing you again soon. #TallmansTireAndAutoRepair #Rome
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Thanks for the kind words, Cheryl! We're so glad you've had a great experience with Pete and our staff. We strive to provide quality service and care for all our customers.
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Thanks for the kind words, Katharine! We're glad to be your go-to for automotive needs.
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Thank you for your kind words, Gary! We're glad you've been coming to us for years and that you had a great experience.
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Thanks for the 5-star review, Tammy! We're glad to hear that your experience at Tallman's Tire and Auto Repair - Rome was seamless and timely. We look forward to seeing you again soon!
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Thanks for the great review, Chelsea! We're so glad we could help you out and get you back on the road quickly.
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Thanks for the 5-star review, Bonnie! We're glad you appreciate our staff's transparency and commitment to customer service. ? #TallmansTire #AutoRepair #Rome
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