Tamiami Hyundai is staffed with expert technicians who will ensure your Hyundai runs well for the road ahead.Tamiami Hyundai is staffed with expert technicians who will ensure your Hyundai runs well for the road ahead.
Today after having my car serviced by Hyundai yesterday I receive a text from Pavel in Genesis asking me how is the service he provided
Pavel for the record is a great guy but he didn't provide any service AT ALL
HENCE MY POINT I UNDERSTAND HAVING METRICS TO MEASURE EFFICIENCY AND PRODUCTIVITY BUT IF THOSE METRICS ARE NOT BACKED BY EFFECTIVE PROCESS MANAGEMENT AND STANDARD OPERATING PROCEDURES THEY ARE VIRTUALLY MEANINGLESS
Again thank you for listening My car with assistance from Alex Valentin and Alejandra was serviced perfectly, I'm talking PROCESS
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Today after having my car serviced by Hyundai yesterday I receive a text from Pavel in Genesis asking me how is the service he provided
Pavel for the record is a great guy but he didn't provide any service AT ALL
HENCE MY POINT I UNDERSTAND HAVING METRICS TO MEASURE EFFICIENCY AND PRODUCTIVITY BUT IF THOSE METRICS ARE NOT BACKED BY EFFECTIVE PROCESS MANAGEMENT AND STANDARD OPERATING PROCEDURES THEY ARE VIRTUALLY MEANINGLESS
Again thank you for listening My car with assistance from Alex Valentin and Alejandra was serviced perfectly, I'm talking PROCESS
VERY RESPECTFULLY
LTC Hawk Zagata