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Rolf's Auto Doctor

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,131 Reviews)
97
Write a Review
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Score Details

5 stars
94%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

Rolf's Auto Doctor formed in 2021 from two family owned auto shops serving Evanston and the North Shore. Owner Charles Edwards takes pride in continuing to provide family owned and operated auto repair services for all makes and models of domestic and imported vehicles. From trucks to small engines, regular maintenance, and even custom Rolf's Auto Doctor formed in 2021 from two family owned auto shops serving Evanston and the North Shore. Owner Charles Edwards takes pride in continuing to provide family owned and operated auto repair services for all makes and models of domestic and imported vehicles. From trucks to small engines, regular maintenance, and even custom modifications Rolf's Auto Doctor works hard to bring excellent quality and value to our customers. ...more

Categories
Auto Maintenance, Import Auto Repair, Tires
Contact
(847) 491-9600
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
2015 Dempster St Evanston, IL 60201-3015
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Rolf's Auto Doctor's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,131 Reviews)
Write a Review
Recent Reviews
MG
Mark G.
Evanston, IL
Porsche Macan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
Category: Service
Mark said they were prompt, courteous, transparent and moderately priced.
Recommended
AG
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ALEX G.
Evanston, IL
Ford Transit Chassis
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/18/2025
verified customerVerified Customer
9
Maintenance
Oil change and transmission partial service. Good communication and no surprises.
DT
Dylan T.
Evanston, IL
Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
Category: Service
Dylan said his vehicle had to sit around for a week or so because of backlogs on availability and it took a little longer than expected. He does recommend them.
Recommended
AB
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Alice B.
Evanston, IL
Lexus ES 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Amazing service and very reasonable
This current car is a dream car. I drive less at 83 than I used to. But Charlie keeps me in perfect running condition. He kept my last car perfect for 23 years and then suggested one with blind side monitors since I can't turn my head. So he now needs to keep this one running for as long as I am running🤣
ML
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Mitch L.
Mount Prospect, IL
Volkswagen Tiguan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
EXCELLENT SERVICE!
Always reliable with excellent service!
RH
Ralph H.
Evanston, IL
Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
Category: Service
Ralph said they were very communicative, the work was done quickly.
Recommended
JS
Jamie S.
Evanston, IL
Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
Category: Service
Jamie said they often fill her tires when they are low.
Recommended
DM
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Dick M.
Evanston, IL
Toyota Avalon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Same ol’, same ol’
Once again I’ve brought our Avalon in for oil change and tire rotation and the same great attentive service was given me. I’ve been taking my cars to this location for over 30 years… beginning with Rolf!
Walt and the rest of the crew run a a “well oiled”machine.
KP
Katharine P.
Evanston, IL
Subaru Legacy
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
Category: Service
Spoke with Gary. He said they were always good.
Recommended
KR
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KEITH R.
Evanston, IL
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Prompt, professional, honest
I dropped off my Subaru Outback before going to work on Monday. I dropped off my keys in the drop box and a couple of hours later, I received a text with what was identified as the problem-a failed ball joint and one on the way. Additionally, the need for rear brakes! By the time work was over, the decision to do the job and that the car would be ready by the time I got back to the shop after work. I appreciated the promptness of response, execution of fixing the problem and honesty regarding fair cost and labor. My car was ready when I arrived. Thanks!
-Dr. Robinson (ETHS)
BC
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Bob C.
Evanston, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2025
10
Rolf's can repair it
Rolf's is terrific. My plumber introduced Charlie to me back when he was on Foster at Ashland. I've followed Rolf's ever since and heard only of their great service. I've had great service on my 1997 Ford van but I now have a new Hybrid Ford Maverick and expect it'll be sometime before I need to go back for anything more than to say "Hello and thanks for creating such a wonderful shop."
JS
Jeff S.
Skokie, IL
Nissan Versa
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
verified customerVerified Customer
Category: Service
Jeff said they were great, reasonably priced, on time, and everything seems to be working.
Recommended
CM
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Corinne M.
Winnetka, IL
Lexus RX 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
excellent customer service and work every time
i feel confident bringing my car here!
SQ
Sheron Q.
Evanston, IL
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
Category: Service
Sheron said she has been going to them for several years, and they always do what they say they are going to do. She is very satisfied with their service.
Recommended
JA
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JEFF A.
Wilmette, IL
Porsche 911
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
9
work on my porsche
Kept me posted as to evaluation and repair status of vehicle.
Displaying Review 1 - 15 of 1131 in total
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