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Rolf's Auto Doctor

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,137 Reviews)
97
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
97
Net Promoter Score ®

Business Details

About

Rolf's Auto Doctor formed in 2021 from two family owned auto shops serving Evanston and the North Shore. Owner Charles Edwards takes pride in continuing to provide family owned and operated auto repair services for all makes and models of domestic and imported vehicles. From trucks to small engines, regular maintenance, and even custom Rolf's Auto Doctor formed in 2021 from two family owned auto shops serving Evanston and the North Shore. Owner Charles Edwards takes pride in continuing to provide family owned and operated auto repair services for all makes and models of domestic and imported vehicles. From trucks to small engines, regular maintenance, and even custom modifications Rolf's Auto Doctor works hard to bring excellent quality and value to our customers. ...more

Categories
Auto Maintenance, Import Auto Repair, Tires
Contact
(847) 491-9600

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
2015 Dempster St Evanston, IL 60201-3015
Rolf's Auto Doctor's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,137 Reviews)

NG
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NEIL G.
Evanston, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
A/C Fix
Their analysis and repairs were timely and very cost effective. I send all my friends to Rolf’s!

ST
Susan T.
Evanston, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
Category: Service
Susan said they're very informative.
Recommended

CC
Chase C.
Evanston, IL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/09/2025
verified customerVerified Customer
Category: Service
Chase said he feels like they've been pretty fair with him, but sometimes the prices are too high.
Recommended

Verified Customer
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Dead A/C
As always, accurate diagnosis of problems and prompt repair.

NO
Nathan O.
Evanston, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
Category: Service
Nathan said they got everything taken care of in a timely manner, the price was about right, and everything seems to be working well.
Recommended

BG
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BERNARD G.
Winnetka, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
10
Great, Prompt Service
I originally went to Rolf's for a second opinion on some maintenance issues raised by the car dealership. After Rolf's analysis and a couple of oil changes later, I am sticking with Rolf's.

MG
Mark G.
Evanston, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
Category: Service
Mark said they were prompt, courteous, transparent and moderately priced.
Recommended

AG
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ALEX G.
Evanston, IL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/18/2025
verified customerVerified Customer
9
Maintenance
Oil change and transmission partial service. Good communication and no surprises.

DT
Dylan T.
Evanston, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
Category: Service
Dylan said his vehicle had to sit around for a week or so because of backlogs on availability and it took a little longer than expected. He does recommend them.
Recommended

AB
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Alice B.
Evanston, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Amazing service and very reasonable
This current car is a dream car. I drive less at 83 than I used to. But Charlie keeps me in perfect running condition. He kept my last car perfect for 23 years and then suggested one with blind side monitors since I can't turn my head. So he now needs to keep this one running for as long as I am running🤣

ML
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Mitch L.
Mount Prospect, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
EXCELLENT SERVICE!
Always reliable with excellent service!

RH
Ralph H.
Evanston, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
Category: Service
Ralph said they were very communicative, the work was done quickly.
Recommended

JS
Jamie S.
Evanston, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
Category: Service
Jamie said they often fill her tires when they are low.
Recommended

DM
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Dick M.
Evanston, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Same ol’, same ol’
Once again I’ve brought our Avalon in for oil change and tire rotation and the same great attentive service was given me. I’ve been taking my cars to this location for over 30 years… beginning with Rolf!
Walt and the rest of the crew run a a “well oiled”machine.

KP
Katharine P.
Evanston, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
Category: Service
Spoke with Gary. He said they were always good.
Recommended

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