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The Auto Shop

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(354 Reviews)
100
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

Contact
(602) 256-6164

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Arizona
1705 E Jefferson St Phoenix, AZ 85034
The Auto Shop's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(354 Reviews)

AH
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Alexandra H.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
10
Great service as usual
Great shop. I have been using their services for many many years and the quality has not changed.

Verified Customer
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2025
verified customerVerified Customer
10
Routine Check
I really appreciate their honesty and their customer service. They drop you off at your work and pick you up when your vehicle is ready. They are up front with their costs and always ask prior to doing any work outside of your initial service request.

PR
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Phyllis R.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2025
verified customerVerified Customer
10
Rely in you to help keep our vehicles on the road
Thank you for quickly accessing the needs, and upcoming needs, and getting us back on the road safely.

DS
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Danny S.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
Great place
Best employees, always do great work. My truck is safe to drive because of them. This is the only place I trust my vehicles. I always recommend this place to my friends.

HR
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HARVEY R.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
10
Long Tine Customer
I have been going to the Auto Shop for 15 plus years. Always a pleasant experience. From oil changes to major repairs, all work is professionally done and completed on time.

KE
Kimberly E.
Peoria, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2025
verified customerVerified Customer
Category: Service
Kimberly said used several times, always good service, staff takes care of things and makes sure she is informed.
Recommended

ED
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Esther D.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2019
verified customerVerified Customer
Good work and great people
There are three terrific things about The Auto Shop. One is that they always take you seriously, and don't try to upsell you. Two is that they do excellent work; I've never had to have redone any work they've done for me. Three is that they're quite reasonably priced. My biggest beef is that when they had to leave downtown, they moved farther from me instead of closer. Boo!
Recommended

SB
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Susan B.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2019
verified customerVerified Customer
They listen!
They listen and fix the problems I have.
Recommended

DL
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Dave L.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2019
verified customerVerified Customer
Very happy!
Great customer service, did the job right the first time. Highly recommended!
Recommended

AH
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Alexandra H.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2019
verified customerVerified Customer
Never disappointed
They are polite, honest and efficient.
Recommended

SJ
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Stew J.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2019
verified customerVerified Customer
The best in town
This is the best auto shop I have ever been to. Most times, auto shops and mechanics can be intimidating because you really do not know the issues with the car and it’s hard to trust the workers, but Mickey and his crew make you feel in good hands. They are kind, knowledgeable and truly do what is best for you. I won’t go anywhere else.
Recommended

KH
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Kyle H.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2019
verified customerVerified Customer
Not the stereotype
I am critical of auto shops that for the stereotype of gouging customers based on lack of technical knowledge and bargaining power. But I continue to bring my vehicles here, where the team is fair, considerate, HONEST, and knowledgeable. I recently had a leak on my late-model car that could have been $$$ to fix; but a prompt inspection revealed a crack in my washer fluid tank that could be (and was) fixed quickly at a reasonable price. I will keep coming back here, these guys are not the stereotypical cheating mechanics!!
Recommended

DB
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David B.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2019
verified customerVerified Customer
Volkswagen beetle
Mickey is an excellent automotive manager who really cares about you and your car. I have never been disappointed and the service to me as a person let alone the service to my car. The prices are extremely reasonable and upfront. I love this auto shop. Oh and is very clean that's important. A clean and fresh restroom :-) as well.
Recommended

NU
Nellie U.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2019
verified customerVerified Customer
Category: Service
Nellie said the staff and service at this business is the top of her list. She has nothing but good things to say about this business.
Recommended

WT
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Warren T.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2019
verified customerVerified Customer
reliable, friendly and trustworthy
For several years, my family and I have entrusted the care and repair of our vehicles to the Auto Shop and have been satisfied with the repairs and customer service provided
Recommended

Displaying Review 1 - 15 of 354 in total
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