business image

The Autosmith

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(931 Reviews)
94
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
3.0
ReScore Average
94
Net Promoter Score ®

Business Details

About

The Autosmith is your local auto shop serving the GRANTS PASS, OR area. Give us a call for your automotive needs. The Autosmith is your local auto shop serving the GRANTS PASS, OR area. Give us a call for your automotive needs.

Categories
Auto Repair, Oil Change, Car Maintenance
Contact
(541) 474-2886

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
301 SE J St Grants Pass, OR 97526-3052
The Autosmith's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(931 Reviews)

BG
gravatar
BURNIE G.
Grants Pass, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2025
verified customerVerified Customer
9
Old Truck ...needs tender care !
Yep..., my old Mule (2003 F-150 4x4) sometimes needs a little TLC. The moon roof after 22 years decided to freeze up. Greg and the boys @ Auto Smith got her ...ALL GOOD !! :-)))) !!! BG^^

TM
gravatar
TOM M.
Grants Pass, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2025
verified customerVerified Customer
10
Excellent,and professional . We were very satisfied being our second visit with scheduling,and finishing they are great at explaining issues with your vehicle.Will recommend them to all friends and family.
Very professional. Clearly explains everything. This was our 2nd visit and will always call them. We are very happy
with there service,and will recommend to anyone.

GP
GARY P.
Grants Pass, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2025
verified customerVerified Customer
10
120,000 mile Service Ford Ranger
Great service, only place I take my vehicles. 👍😀

MM
MARC M.
Grants Pass, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2025
verified customerVerified Customer
10
Great Service
Thank you Zack, Dave, and the entire staff.

BG
gravatar
BURNIE G.
Grants Pass, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2025
verified customerVerified Customer
9
Hot to Cool !
Wham#* Bam#!! Done!

RV
RYAN V.
Rogue River, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2025
verified customerVerified Customer
10
A/C recharge on 04 Tundra
I suspected that the a/c just needed a recharge and was quoted $170. Zac got me a time a lot that worked well for me and let me drop it in the morning before opening. They verified the problem and got it fixed. It’s blowing ice cubes now. Very happy with the work and service.

Verified Customer
Grants Pass, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2025
verified customerVerified Customer
10
Superior professional service
Grateful a family member referred me to Autosmith. I trust these guys to resolve simple & complex maintenance issues with my 97 Buick. They keep me informed; are not pushy; & charge fair prices for their work. Grants Pass is fortunate to have this business with integrity & skills that the workers have.

JA
gravatar
JERI A.
Grants Pass, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2025
verified customerVerified Customer
10
Great service
I have been taking my vehicles to Auto Smith for several years now. They are always thorough, checking for anything they may need. I trust them completely with my vehicles. I have recommended them to others who are equally satisfied with the service they have received.

MM
MATTHEW M.
Wilderville, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2025
verified customerVerified Customer
10
Oil change and alignment check
These guys take such good care of my vehicle. I've been coming to them for a few years now and they are honest to God great mechanics and incredibly fair.
I encourage anyone that needs work or regular maintenance to give them a call. They'll take good care of ya!

BM
BOB M.
Grants Pass, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2025
verified customerVerified Customer
10
Very well done. Very professional
Would recommend your business to anyone

MM
MICHELE M.
Grants Pass, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Great service .
Professional, responsible, knowledgeable, friendly and fair prices. Great service all around. Recommend to anyone needing auto care.

LB
gravatar
LOU B.
Grants Pass, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Dependable
Autosmith has been taking care of my car for many years. Whenever I have maintenance done, I can rely on them to let me know if I need something done. When I travel, I always check with them to give me peace of mind that the car is in condition to run across the country. I’ve never had any situations where something wasn’t done correctly or completely.

BM
gravatar
BRIAN M.
Grants Pass, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
9
Able, willing to perform warranty work.
My car (2009 Saturn Aura, under 1k miles) has had trouble with oil leaks in the last couple years. When Autosmith replaced the oil pressure switch in late March, I thought that was the end of the oil leaks issue. I was around because one developed just two days ago, on a Saturday. I set the appointment on Monday, they looked at it and did the work on Tuesday, and I have it back today, on Wednesday. The oil pressure switch was broken and, apparently under warranty.

Verified Customer
Cave Junction, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
Keeping my truck in top shape
F150 Hybrid Powerboost.

BG
gravatar
BURNIE G.
Grants Pass, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
9
Hot to Cool !
Our PT Cruiser suddenly went from cold to not so cold. Called Auto Smith and arranged to drop off the car and have it looked at. In & Out ....Done! That's COOOOL !!!

Displaying Review 1 - 15 of 931 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.