business image

The Cape

Average Score
Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5
2.9
(14 Reviews)
-100

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

You are invited to enjoy the private and carefree lifestyle at The Cape Luxury Apartments in Costa Mesa, CA.

Our intimate community offers a variety of spacious one, two and three bedroom apartments for rent. Each of our well-designed apartments features cathedral ceilings, insulated walls, heating and air condition, as well as walk-in
You are invited to enjoy the private and carefree lifestyle at The Cape Luxury Apartments in Costa Mesa, CA.

Our intimate community offers a variety of spacious one, two and three bedroom apartments for rent. Each of our well-designed apartments features cathedral ceilings, insulated walls, heating and air condition, as well as walk-in closets. The luxurious kitchens are equipped with a microwave, quality dishwasher, and deluxe oven.

Within our gated community our residents enjoy an oversized swimming pool and relaxing spa, a recreation room with fireside lounge, and excellent laundry facilities.

When you leave the serenity of The Cape Luxury Apartments, you are surrounded by major entertainment and shopping centers. You can catch a movie across the street at the Edwards theater or enjoy fine shopping and dining at South Coast Plaza and Metro Pointe.

The Cape Luxury Apartments is also a short drive from the South Coast Resparatory and Orange County Performing Arts Center, where you can enjoy live theater and other showcases.

With our convenient location, luxury amenities, and friendly community staff, your Costa Mesa apartment living experience will be unmatched. Call today and schedule your personalized tour to find your new Costa Mesa apartment home at The Cape Luxury Apartments.

Community Amenities
We welcome cats, birds and reptiles with a pet deposit and a monthly pet rent. Maximum of two pets per apartment.
• Controlled Access Gates
• 24 Hour Fully Equipped Laundry Facilities
• Seasonally Heated Pools and Spa
• Fireside Clubhouse with Dining Tables, TV and Seated Area
• Car Wash Area
• Enclosed Garages
• Carport with Additional Storage
• Professionally Landscaped Grounds
• Professional On Site Management

Apartment Amenities
Certain floor plans may have different amenities depending on when they were updated, what building they're in, etc. To tour our floor plans and see what amenities may be available, please give us a call.
We welcome cats, birds and reptiles with a pet deposit and a monthly pet rent. Maximum of two pets per apartment.
• Spacious Floor plans
• Vaulted Ceilings (upstairs)
• Bright Sunlit Kitchens*
• Built In Microwave*
• Dishwasher
• Large Walk in Closets* and Mirrored Closet Doors*
• Central Heating & Air Conditioning
• Vertical Blinds
• Abundant Storage
• Private garden patio or balcony
• Cable TV Ready
• *In Select Floor Plans/Residences
...more

Categories
Apartments, Arnel
Contact
(714) 556-9044

Business Hours

Mon
9:00 AM - 7:00 PM
Tue
9:00 AM - 7:00 PM
Wed
9:00 AM - 7:00 PM
Thu
9:00 AM - 7:00 PM
Fri
9:00 AM - 7:00 PM
Sat
9:00 AM - 7:00 PM
Sun
9:00 AM - 7:00 PM
* Pacific Time (Us & Canada)
1000 South Coast Drive Costa Mesa, CA 92626
The Cape's Reviews
Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5
2.9
(14 Reviews)

MK
gravatar
Meghan K.
Costa Mesa, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/25/2024
1
Avoid The Cape in Costa Mesa: roaches, safety issues, poor management, drugs.
I am extremely disappointed with my experience at The Cape Apartments in Costa Mesa. Here are several reasons why I strongly advise against living here:

1. Roach Infestation: The roach problem in the apartments is unbearable. Despite numerous complaints, management failed to address this serious health concern effectively.
2. Parking Issues: We were forced to pay for a parking service that was never enforced. Unauthorized vehicles constantly occupied designated spots, and no tickets were ever issued, making parking a daily struggle.
3. Lack of Communication: Management frequently entered apartments without proper notice. This complete lack of communication and disregard for tenants’ privacy is unacceptable.
4. Safety Concerns: Homeless individuals often used the complex’s bathrooms and pool area. This posed a significant safety risk that management did nothing to address.
5. Drug Use: There was rampant drug use within the complex, creating an unsafe environment, especially for families with children. This is not a place for kids to grow up.
6. Office Turnover and Poor Record Keeping: The office staff had a high turnover rate, leading to inconsistent and unreliable service. Conversations with tenants were rarely documented properly, resulting in unfair fees from Arnell amounting to thousands of dollars.

In conclusion, my experience at The Cape Apartments in Costa Mesa has been nothing short of a nightmare. I would not recommend this place to anyone, especially families with children. Save yourself the trouble and look elsewhere
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.