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The Muffler Shop

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,687 Reviews)
96
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
96
Net Promoter Score ®

Business Details

About

The Muffler Shop
is your local auto shop serving the HENDERSON, NV area. Give us a call for your automotive needs.
The Muffler Shop
is your local auto shop serving the HENDERSON, NV area. Give us a call for your automotive needs.

Categories
Auto Repair, Oil Change, Car Maintenance
Contact
(702) 564-6655

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
105 E Coogan Drive Henderson, NV 89011
The Muffler Shop's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,687 Reviews)

SS
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Sylvia S.
Henderson, NV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
GMC Sonoma
Got an old GMC truck, that had sat for at least 5 years. I asked for them to go through the truck and tell me what it needed to get it on the road. I got a fair price, and breakdown. What was needed and what should be but could wait. They also let me know the ac didn't work and a separate quote for that. I knew they were the shop to trust. I mean who drops off truck and says go through it. Great job, quick and efficient.
MARY M. from The Muffler Shop responded on 05/19/2025 07:01 PM

We appreciate your fantastic feedback! It sounds like your GMC truck was due for a little TLC after its long sabbatical. Our team loves playing detective to find out what’s going on under the hood. We're glad we could provide clarity on the repairs needed, along with those that can hold off for a bit - that way you can keep the budget in check. And rest assured, we aim to keep our customers informed on all fronts.  Thank you for your trust in us.


JK
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Judy K.
Henderson, NV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
Excellent service. Fair pricing.
Have been taking our 3 vehicles to The Muffler Shop for 17 yrs. Outstanding service and reasonable pricing. I highly recommend them.
MARY M. from The Muffler Shop responded on 05/16/2025 06:31 AM

It's fantastic to hear you've been with us for 17 years! We're glad you find our service outstanding and our prices reasonable. Your recommendation means a lot to us.


LS
Litza S.
Henderson, NV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Great experience
Great service and customer service
Reasonable price and time for fixing our cars
MARY M. from The Muffler Shop responded on 05/09/2025 09:40 AM

We appreciate your feedback on our service! It's fantastic to hear that you found our prices reasonable and the time for repairs to be efficient. Our team works hard to keep things running smoothly, both under the hood and at the front desk. We're glad we could help you out!


Verified Customer
Henderson, NV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Honest service
Accidentally overcharged and was called by the Muffler shop to tell me of the error. I would have never noticed. They corrected it, refunded my credit card and apologized for the mistake.
MARY M. from The Muffler Shop responded on 05/07/2025 05:48 AM

We appreciate you taking a moment to share your experience with us. We're proud our team was able to get everything sorted out for you. It's all about keeping things transparent.  We appreciate you and your trust in us.


BC
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Brodie C.
Henderson, NV
Ford F-350 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
My truck was in dire need…
I needed some work on my 2019 Super Duty… and The Muffler Shop came though again! They do their jobs right! A lot of work on replacing front/rear brakes and front wheel bearing hubs. I came to them for a second opinion after seeing a National Chain… that National Chain was a joke and I had to ask myself why I even bothered!
My truck is now exclusively a Muffler Shop truck.
MARY M. from The Muffler Shop responded on 05/02/2025 09:41 AM

It's fantastic to hear that your Super Duty is living its best life with us! We appreciate you trusting us to take care of your brakes and wheel bearings, especially after that "chain of events" with the other folks. It sounds like you made the right call coming to The Muffler Shop. We'll keep your truck happily rolling—just think of us as its trusty pit crew. Safe travels on the road ahead!


JB
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John B.
Henderson, NV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
9
Work on Nissan
Excellent work.
MARY M. from The Muffler Shop responded on 05/01/2025 09:40 AM

We appreciate you taking the time to share your experience! It's fantastic to hear that you found our work to be excellent. We always strive for the best, even when the mufflers seem to have their own ideas. Your support means a lot to us!


GS
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Gail S.
Henderson, NV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Thoroughly examined by the experts
The price may be higher but the service is excellent. Extremely pleased with my oil change today.
MARY M. from The Muffler Shop responded on 04/17/2025 08:26 PM

We appreciate you taking the time to share your experience. It's always great to hear that our service is hitting the mark. If you need anything else, just give us a shout.


DC
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Dennis C.
Henderson, NV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Great quality of repairs and communication.
The Muffler shop has been taking care of all my vehicles for years. I highly recommend taking your vehicle here too. They always fix what is needed, give me good advise and the repairs have lasted. I own a business and take 7 different vehicles to them. I trust them!
Dennis Cope
Evolution AC (Owner)
MARY M. from The Muffler Shop responded on 04/16/2025 09:39 AM

We're glad to hear that you've entrusted your vehicles to us for all these years. It sounds like your fleet gets quite the workout, so we appreciate your loyalty and the recommendation! We strive to ensure that everything is running smoothly, and it's great to know that our repairs have stood the test of time. Here’s to many more years of keeping your vehicles in tip-top shape!


MR
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Matthew R.
Henderson, NV
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Awesome staff and work always
I come here for everything I need done to my 2006 Dodge 3500. They have great rates, prices, and staff! They always go above and beyond. Even though I don’t know much about vehicles they do everything they can to make you understand what is wrong or what needs fixing. Trust them completely. Wish more companies worked like this. It’s like how businesses used to work. Highly recommend.
MARY M. from The Muffler Shop responded on 04/09/2025 04:48 AM

We're thrilled to hear you consider us your go-to for your auto repairs! It sounds like our team has managed to earn your trust. We're glad we could break things down for you in a way that makes sense. Your recommendation is the best compliment we could ask for, and we’ll keep striving to provide that service you appreciate.


FC
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Frank C.
Henderson, NV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
10
Great Service
I have been a customer for over 15 years and have never been disapointed with their service.
Highly recommended.
MARY M. from The Muffler Shop responded on 04/02/2025 04:45 AM

Thank you, Frank!  It means so much that you've trusted us for over 15 years.  Thank you for the great review.


MP
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Mike P.
Henderson, NV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Oil Change
They do many services but I just had an oil change today. They always do a great job!
MARY M. from The Muffler Shop responded on 04/02/2025 04:44 AM

Thank you, Mike!  We appreciate your loyalty to our shop and value our friendship.


RL
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Rob L.
Henderson, NV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
5 stars says it all.
As always, good service.
MARY M. from The Muffler Shop responded on 03/25/2025 09:37 AM

It’s always great to hear when our customers appreciate the service we strive to provide. We aim to keep things running smoothly—just like a well-tuned engine. Please know that your business means a lot to us, and we're here whenever you need us. Safe driving!


KD
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K D.
Henderson, NV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
10
Always good work and pleasant people.
Always good work and pleasant people.
MARY M. from The Muffler Shop responded on 03/03/2025 05:43 PM

Thank you for the kind words!  We aim to make your experience a good one with every visit.


BL
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Bill L.
Henderson, NV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Excellant
The service is fast. The techs and office people are really easy to work with
MARY M. from The Muffler Shop responded on 02/22/2025 09:40 AM

We appreciate your feedback! It’s great to hear that our team is hitting the fast track while keeping everything smooth and easy. We strive to keep things rolling without any bumps along the way. If you ever have more to share, we’re all ears!


Verified Customer
Henderson, NV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Great Experience
You will not find a more honest place to take your vehicle.
MARY M. from The Muffler Shop responded on 02/20/2025 09:10 AM

Thank you! Your support means a lot, and we're here to keep your vehicle running smoothly without any hidden surprises. Let us know if you need anything else!

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