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Tom and Jerry's Auto Service

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(25 Reviews)
68
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
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0
Total ReScores
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ReScore Average
68
Net Promoter Score ®

Business Details

About

Since 1951, Tom & Jerry’s Auto Service has worked hard to deliver efficient and high-quality automotive maintenance and repair services to the Columbus community. Our ASE-certified and Napa Gold Program-certified auto technicians are prepared to diagnose, maintain, and repair your vehicle. Our goal is simple: to provide excellent Since 1951, Tom & Jerry’s Auto Service has worked hard to deliver efficient and high-quality automotive maintenance and repair services to the Columbus community. Our ASE-certified and Napa Gold Program-certified auto technicians are prepared to diagnose, maintain, and repair your vehicle. Our goal is simple: to provide excellent automotive maintenance and repair services thoroughly and efficiently.



We know that automotive maintenance and repair can be stressful, so we, Tom & Jerry’s Auto Service, strive to make your experience as easy as possible. We have a small waiting room with comfortable seats and Wi-Fi for your convenience. We also offer a drop-off service with pick-up and delivery within a 2-mile radius of the shop and 48-hour notice. Give us a call to schedule a drop-off. Tom & Jerry’s Auto Service works hard to meet your budget and treat our customers the way we want. We offer you competitive, up-front estimates and exceptional customer service. We work hard to meet your budget and won’t suggest any repair you don’t need. Give us a call and let owner Michael Shifflet and his crew of ASE-certified technicians care for you and your automotive maintenance and repair needs today.
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Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(614) 488-8507

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1701 Kenny Rd Columbus, OH 43212
Tom and Jerry's Auto Service's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(25 Reviews)

DC
gravatar
DEAN C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2025
verified customerVerified Customer
10
Support local
Once again, Tom and Jerry's Auto Service has gone above and beyond! I had a repair that I thought would require a pricey trip to the dealership, but they handled it flawlessly at a fraction of the cost. Their expertise and attention to detail are unmatched, and it feels great to support a hardworking local small business. They’re honest, efficient, and truly care about their customers. I’m so grateful to have a trustworthy shop like this in the community. I wouldn’t take my car anywhere else—I highly recommend Tom and Jerry's Auto Service!
MIKE S. from Tom and Jerry's Auto Service responded on 01/28/2025 02:36 PM

It’s fantastic to hear that your experience with us was so positive! We always aim to deliver dealership-level service without leaving you with a dealership-sized bill. We agree—supporting local businesses is important, and we appreciate you choosing to trust us with your car. Your kind words about our dedication and integrity mean the world to us. Here’s to keeping your ride running smoothly and at a cost that won’t make your wallet cry!

Offers and Posts
Thanks for the fantastic review! 🚗💨 We're thrilled to have repaired your issue swiftly and without breaking the bank. Keeping your car in tip-top shape is our jam! Come see us again soon! #AutoService #HappyCustomers
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A decade of trust? 🚗💪 We're honored! Honesty and cost-saving are our superpowers, and we're thrilled our improved communication has eased your experience. Here's to many more years together—minus the stress! 🎉 #AutoCare #CustomerAppreciation
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Thanks for the love! 🚗❤️ We're thrilled to be your go-to auto shop! Our team is here to keep your cars running smoothly, all with a smile and fair prices. Keep those recommendations coming! 😄 #TomAndJerrysAutoService #CarCarePros
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Thank you for trusting us with your ride! ?✨ We're glad we could keep your tires in line—after all, misaligned tires are no tires at all! ? Stay safe on those roads, and see you next time! #AutoService #TireTalk
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Thanks for the kind words! ? We're thrilled to be your go-to pit stop for everything from oil changes to axle replacements. It's always a joy to keep your ride in top shape! ?? Keep cruising with us! #TomAndJerrys #AutoServiceExcellence
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Thank you for the glowing review! ? We're thrilled to hear that Jerry & Kevin keep Stella running smoothly. After 20 years, it sounds like you have a solid car-care bond! ?✨ Cheers to many more years together! #TomAndJerrys #CarCareKings
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? 20 years of car care and counting! We're thrilled to have you as part of the Tom & Jerry's family! Your kind words fuel our engines. ?? Thanks for believing in us—we promise to keep the good times rolling! #CustomerAppreciation #AutoCareExperts
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Thanks for the stellar review, Russ! We're thrilled to hear about your positive experience with our service. We're always here to keep your wheels spinning smoothly. ?✨ #TomAndJerrysAutoService #TopNotchService
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Thanks for the 5-star review! We're thrilled to have kept your trust for 14 years. ? Going the extra mile is just how we roll! ? #CustomerSatisfaction #AutoService
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We're delighted we could get you back on the road hassle-free! ?? Thank you for choosing Tom and Jerry's Auto Service for your starter replacement. #CustomerSatisfaction #AutoCare
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Thanks for the 5-star review, Charmaine! ? We're thrilled to hear that you enjoyed our customer service and that your car is running like new. Our team is always here for you! #HappyCustomers #AutoService
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Thank you for the stellar review! ? We pride ourselves on top-notch customer service and are thrilled to hear that we hit the mark! Your support means the world to us. ?#CustomerSatisfaction #StellarService
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? Thank you for your outstanding support over the years! We're delighted to have helped diagnose the issue with your car and ensure a smooth ride. We appreciate your loyalty and trust! ?? #TomandJerrysAuto #CustomerAppreciation
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? Thank you for the 5-star review, Jeff! We're glad you appreciate our honest and efficient service. Keeping your car happy and your wallet happier is our priority! #CustomerSatisfaction #TomAndJerrysAuto
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Hey Molly, thanks for sharing your experience with us! We're glad to have been able to sort out those car troubles for you. ?? #HappyCustomer #AutoExperts
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Thanks for the glowing review, John-Scott! ? We're thrilled to hear your oil light and bonging issue got the boot! We're always here to keep things running smoothly. #AutoService #HappyCustomers
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