Verified CustomerThank you Agnes, on behalf of Kyle and all the rest of us. We don't brag about it often enough, but people don't stay at any one company very long in the auto industry. According to the AI Overlords, the average max time for both Techs and Advisors is around 3 years, with one of the prime drivers of change being Flat Rate pay. We don't pay Flat Rate, none of our folks are on commission, and we treat our entire team with respect. That's why (though we've had a few new hires that skew our averages) most of our people are here for 5 years or more, most are around 10 years, and our longest-tenured current employee is closing in on 19 years! Turns out if you treat folks well, respect their contributions, and expect excellence, they can easily provide that same attitude and respect to the people they deal with.