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Tom Dwyer Automotive

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(40 Reviews)
100

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

Contact
(503) 230-2300

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
8211 SE 6th Ave Portland, OR 97202-6433
Tom Dwyer Automotive's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(40 Reviews)

MR
gravatar
MARY R.
Portland, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2025
verified customerVerified Customer
10
Excellent customer service
Having issues with rubbing and squeaking on passenger rear side- suspected possible brake issue and Tom Dwyer was able to get me in for inspection within 24 hours of calling. After inspection Jared called to let me know it was a caliper issue and it was causing the noise- recommend replacing brakes, calipers and doing
Rotors. I talked with Jared and discussed that this had been done approximately 2 years ago at their location and after reviewing previous maintenance records Jared did see that this had been done and even though things were just a few days outside warranty he honored the warranty and I was not charged for parts or labor- very impressed with the customer service and honesty.
Manager from Tom Dwyer Automotive responded on 12/30/2025 10:48 AM

It's our pleasure Mary.  Everything we do is covered by a 24-month, 24,000-mile Warranty, and we'll even stretch it a little if we can.  There's just no way we could look a client in the eye and say "you're 3 days or 100 miles over so you're out of luck"!  That Warranty is there to protect you, and it's our job to make sure you can rely on it. 

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