The Intel on Tom's Automotive in Fitchburg, MA
Tom Isenberg opened Tom's Automotive Inc. in Fitchburg, MA in 1998. He was tired of seeing auto repair customers being treated poorly and dishonestly in many cases. With his own auto repair shop, he was confident he could provide excellent automotive services at a fair price, while treating
The Intel on Tom's Automotive in Fitchburg, MA
Tom Isenberg opened Tom's Automotive Inc. in Fitchburg, MA in 1998. He was tired of seeing auto repair customers being treated poorly and dishonestly in many cases. With his own auto repair shop, he was confident he could provide excellent automotive services at a fair price, while treating people with the respect they deserve. Twenty years down the road, Tom's Automotive is known in the Fitchburg area for doing just that. We deliver quality work at an affordable price, as well as fast turnaround times. All our customers are treated with dignity and respect, and we maintain a clean and neat facility.
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Verified Customer
Verified CustomerWe're glad to hear that you think we're always amazing! It's our goal to keep the good vibes rolling and provide top-notch service. If you ever have more feedback or need assistance, feel free to drop by. We're here to keep your wheels turning!
Verified CustomerWe're glad to have you as a long-time customer! It’s wonderful to hear that our team has been able to provide you with helpful information over the years. Thanks for being a part of the Tom's Automotive family!
Verified CustomerWe're delighted to hear that we could tackle that pesky check engine light and get your oil change done in a flash! It's always our mission to keep your car running smoothly and your day on track. Here’s to more smooth rides ahead!
Verified CustomerIt's fantastic to hear that you had such a positive experience with us! We aim to create a comfortable atmosphere, and it's great to know our efforts made a difference. Here’s to smooth drives ahead!
Verified CustomerWe appreciate your kind words about the honesty and pricing at Tom's Automotive. It’s great to hear you found what you were looking for! It seems that in a world full of options, keeping things straightforward is the way to go. We're here to make sure your car gets the care it deserves without breaking the bank. If you ever need anything, just give us a shout!
Verified CustomerWe're glad to hear that you felt valued and respected during your visit! We believe that honesty is the best policy. It sounds like our team did some solid detective work on your vehicle, and we're happy to know that everything was handled efficiently. Your feedback helps us keep our gears turning smoothly, and we appreciate you taking the time to share your experience!
Verified CustomerThank you for the five star rating, Mike! We appreciate your business and value your feedback. Have a great long weekend!
Verified CustomerWe're glad to hear that your experience was enjoyable, and we're always happy to provide a little snack fuel during your visit. Give u a shout if you ever need any service in the future!
We're glad to hear you enjoyed your visit! Our team believes that a warm welcome and quick service should always go hand in hand—kind of like coffee and donuts, don't you think? We appreciate your feedback and look forward to providing you with more speedy service in the future!
Verified CustomerThank you for the five star rating!!!
Verified CustomerIt's fantastic to hear that you've had such a solid experience at Tom's Automotive! Sounds like your truck is in good hands, and we love that you trust us to keep it running smoothly. Quick repairs and trusty staff are what we aim for, so we appreciate you giving us the nod. May your truck continue to run like a dream and face all adventures—on and off the road—without any stubborn lights or shifting issues. Your satisfaction truly revs our engines!
Verified CustomerJames, your passenger rear door was never touched and certainly not broken in our shop. We worked on your driverside door because it did not open and we corrected that vehicle issue as requested. We were extremely transparent about the door we did replace on the driverside and that it was used and would not be an exact match and you approved. We had even let you know we couldnt color match and you approved an off color replacement but with some extra efforts we were able to get an exact color match! Your trunk lift did not get broken in our shop, you came to pick up the vehicle and it broke when you opened your trunk at pickup, in which my technician went out to see if he could fix it for you and determined it needed to be replaced in which i quoted for you. We worked with you for well over a month to give you all the time you needed to arrange and be able to pick up your vehicle. We wish you the best of luck in the future!
Verified CustomerWe appreciate your feedback! It's great to hear that you found our service to be both good and reasonably priced, all while being conveniently close to home. We aim to make car care as easy as possible for our customers. If your vehicle ever needs a little TLC again, you know where to find us!
Verified CustomerWe appreciate your feedback about our customer service! It’s fantastic to hear that our team's friendliness and speed made your experience a positive one. If only we could get as many stars for our service as the night sky has! We're here whenever you need us.
