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Tom's Automotive Service Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(3,776 Reviews)
92
Write a Review
Schedule Appointment

Score Details

5 stars
94%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
Original Review
Overall Rating 1.7/5Overall Rating 1.7/5Overall Rating 1.7/5Overall Rating 1.7/5Overall Rating 1.7/5
3
Total ReScores™
2.3
ReScore™ Average
92
Net Promoter Score ®

Business Details

About

Established in 1981, Tom's Automotive Service Center is the trusted name in auto service in Long Beach CA, Lakewood CA, Signal Hill, CA, Los Angeles, CA and surrounding areas. Family-owned and operated, we offer personalized service for your car, truck, or SUV. See us for regular maintenance, tire sales, lift and leveling kits, and auto Established in 1981, Tom's Automotive Service Center is the trusted name in auto service in Long Beach CA, Lakewood CA, Signal Hill, CA, Los Angeles, CA and surrounding areas. Family-owned and operated, we offer personalized service for your car, truck, or SUV. See us for regular maintenance, tire sales, lift and leveling kits, and auto repair. We are a TIA certified tire dealer and carry only the most respected tire brands including MICHELIN®, Continental, and BFGoodrich®.

Open Monday through Friday 7:30 AM – 5:30 PM and Saturday 8:00 AM – 4:00 PM, we're always prepared to restore your vehicle using state-of-the-art equipment and products.From tires and auto repairs to lift kits and regular auto service, we've got your vehicle covered! ...more

Categories
Auto Repair, Oil Change, Auto Maintenance
Contact
(562) 424-0404
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
4401 E Anaheim St Long Beach, CA 90804
Get Directions
Tom's Automotive Service Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(3,776 Reviews)
Write a Review
Recent Reviews
DB
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DAVID B.
Long Beach, CA
Toyota Camry Solara
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
10
Sent my old 2006 in for business
Tom and I figured it was not worth the trouble and I appreciate the team that concluded this so I dont spend more than what its worth
Verified Customer
Long Beach, CA
Toyota Prius
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
10
Best in LB
Been going here for years. Always top notch service.
RC
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RICHARD C.
Carlsbad, CA
Ford Taurus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2025
verified customerVerified Customer
10
Always great service
I have been coming here for over 20years! Always great service.
RA
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ROBERT A.
Long Beach, CA
Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2025
verified customerVerified Customer
10
New tire
Tire installed quickly. In and out in 30 minutes
BA
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BOB A.
Long Beach, CA
Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Jason took great care of me.
Jason took great care of me. It looks like Victor finally hired a winner!
TB
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TINA B.
Toyota Prius
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Excellent Service
My husband and I have used Tom’s Automotive for years, mostly for tires and tire rotations. This time I had routine service done (oil change, various checks, tire rotation)—done quickly. The service log called for changing the cabin and air filters, but they were still good—saving me money. I trust them—honest.
CM
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CHLOE M.
Long Beach, CA
Lexus RX 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
Review
Our whole family goes to Tom’s tires. We love Victor, he’s so friendly & honest we never question anything. Yesterday someone named Jason helped us and he was so nice as well and very thorough!
JK
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JOHN K.
Long Beach, CA
Volvo V90
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
Cooling system flush and oil/filter change.
As always, friendly, fast, efficient service. I started using Tom's for tire repair and tire replacement. I now use them for all non-warranty work on both our cars. I'm a retired car guy and have never had better automotive service. Victor is a prince.
BF
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BRODY F.
Cadillac XT4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2025
verified customerVerified Customer
10
Oil change
I had an oil change today. I’m had an appointment and was taken straight away.
I decided to wait because they’ve got a very comfortable seating area. My car was ready without any glitches.
SA
SCOTT A.
Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2025
verified customerVerified Customer
10
Quick easy tire replacement
Quick easy tire replacement
JU
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JESSE U.
Long Beach, CA
Honda Element
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
10
I keep coming back
Victor always provides high class service. Always informative, kind, and respects your time. When it comes to reliability in servicing my vehicles, I think Victor @ Tom’s.
JE
John E.
Long Beach, CA
Acura RDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
Category: Service
John said it was like a family over there, they were good people over there and he felt like he could trust them. He said they did a good job all the time and he recommends them all the time.
Recommended
JS
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JAMES S.
Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
Oil Change
Service was really good and easy.
DB
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DUANE B.
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
Tire replacement
A pleasant experience, on time in all categories.
Courteous and professional.
TH
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TONY H.
Long Beach, CA
Lexus RX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2025
verified customerVerified Customer
10
Oil Change and Inspection
I recommend Tom's to everyone. I have been going for years with many cars. These people are honest and trustworthy to the max. I never feel nothing but satisfaction when I pick my are up after a service. Keep it up Team Tom's.
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