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Torgerson Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(366 Reviews)
90
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
5.0
ReScore Average
90
Net Promoter Score ®

Business Details

About

When you want services performed by a trustworthy shop and dedicated auto technicians, Torgerson Auto Repair is the place to be! We are proud to provide the necessary auto services that your vehicle needs, such as diesel engine repairs, wheel alignments, steering and suspension system repairs, and more! Don’t wait; visit us today if you When you want services performed by a trustworthy shop and dedicated auto technicians, Torgerson Auto Repair is the place to be! We are proud to provide the necessary auto services that your vehicle needs, such as diesel engine repairs, wheel alignments, steering and suspension system repairs, and more! Don’t wait; visit us today if you are near Bismarck, ND, Mandan, ND, Lincoln, ND, and surrounding areas. ...more

Categories
Auto Repair, Car Maintenance
Contact
(701) 751-5099

Business Hours

Mon
8:30 AM - 5:00 PM
Tue
8:30 AM - 5:00 PM
Wed
8:30 AM - 5:00 PM
Thu
8:30 AM - 5:00 PM
Fri
8:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
2121 E Bismarck Expressway Bismarck, ND 58504
Torgerson Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(366 Reviews)

AS
ARLYCE S.
Center, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
Excellent service
Excellent service completed in a timely manner.
Matt C. from Torgerson Auto Repair responded on 07/14/2025 09:01 AM

We're glad to hear you enjoyed our swift service!  We appreciate your positive feedback and are always here to keep things running smoothly for you.


FS
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FAITH S.
Bismarck, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2025
verified customerVerified Customer
9
Good friendly reliable service.
Always a pleasant experience.
Matt C. from Torgerson Auto Repair responded on 07/14/2025 09:01 AM

We’re pleased to hear that your visits with us have been pleasant! It’s our goal to keep your car running smoothly and your experience enjoyable. We appreciate your support and look forward to continuing to serve you!


LG
LANDON G.
Bismarck, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2025
verified customerVerified Customer
10
Oil Change, Alignment, Tire Rod replacement
Great service! Will be back!
Matt C. from Torgerson Auto Repair responded on 07/01/2025 12:53 PM

We appreciate your feedback and are happy to hear you were pleased with our service! Your vehicle will be in good hands!


GK
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
Oil change
All is good!
Matt C. from Torgerson Auto Repair responded on 07/01/2025 12:52 PM

It's great to hear that everything is rolling smoothly for you! Just like a well-oiled engine, we aim to keep things running without a hitch. If there’s ever anything else we can do to keep your ride as good as new, just let us know. Safe travels!


JD
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JEFF D.
Bismarck, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2025
verified customerVerified Customer
10
Always a great experience!
I have always had a great experience at Torgerson Auto. The communication about what needs to be done is always open and honest! Couldn't be better!
Matt C. from Torgerson Auto Repair responded on 07/01/2025 12:52 PM

Open and honest communication is key in our book, and we're delighted that you feel informed every step of the way. It's always our goal to keep things running smoothly—just like your vehicle. Here’s to many more great visits ahead!


GC
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GLENN C.
Bismarck, ND
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/19/2025
verified customerVerified Customer
7
Repair
The repair was just fine. The expense is becoming difficult but I am not sure it would be better anywhere else. Things are simply expensive. Period. Tough on retirees.
Matt C. from Torgerson Auto Repair responded on 06/20/2025 06:07 AM

We appreciate your feedback regarding your experience. It’s true, repairs can be a bit of a hit to the wallet, especially in today's world where everything seems to come with a premium price tag. We're pleased to hear that the repair itself met your expectations, and we aim to provide quality service that justifies the expense. We're always here to help navigate any future repairs you might face, and remember, a well-maintained car can save you money in the long run – it's like a little investment in your peace of mind!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
verified customerVerified Customer
10
Excellent customer service
Excellent customer service from dropping off the vehicle to picking it up!! Informed all the way.
Matt C. from Torgerson Auto Repair responded on 06/18/2025 12:06 PM

We really appreciate your feedback! It's wonderful to hear that our team kept you informed throughout the process. Your support means a lot to us, and we'll keep striving to provide top-notch service!


LM
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LANDA M.
Bismarck, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
Qu8ck, effic8ent and honest
I feel confident that Torgerson Service Center is doing the job right, and not trying to oversell me on anything.
Matt C. from Torgerson Auto Repair responded on 06/16/2025 10:29 AM

It’s great to hear that you feel confident in the service we provide. That's our goal—to keep your car running smoothly without the extra side of sales tactics. Just good, honest work to get you back on the road! If you ever have any questions or concerns, we're just a visit away.


ML
MARLIN L.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2025
verified customerVerified Customer
10
Fast service
Quick turnaround
Matt C. from Torgerson Auto Repair responded on 05/27/2025 11:13 AM

We're glad to hear you appreciated our quick turnaround! We know that time is precious, especially when your vehicle decides to throw a wrench into your plans. Safe travels out there!


CN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
10
Had brakes done
nice looking employee. Employee knew what he was doing, very good at his job.Just excellent customer service.
Matt C. from Torgerson Auto Repair responded on 05/23/2025 02:56 PM

It's great to hear that our employees made such a positive impression! We aim to have both skilled professionals and pleasant company around for our customers. If our team seems picture-perfect while delivering excellent service, that’s just a win-win all around. Your feedback keeps our engines running smoothly, so thanks for sharing!


MR
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MICHAEL R.
Bismarck, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
First time customer, very happy
First time I’ve had repairs done here. There process to book the appointment was very easy and communication was fast and convenient. Super nice on the phone and in person, repair done quickly. Very pleased and I’ll recommend to anyone who asks.

Verified Customer
Bismarck, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
Great Service
Prompt Service; Courteous, friendly staff.
Matt C. from Torgerson Auto Repair responded on 05/16/2025 03:14 PM

We appreciate you taking the time to share your experience! It's always our goal to deliver prompt service with a friendly smile—because who says car repairs can't come with a side of good vibes? If you need anything else down the road, you know where to find us!


AF
ADAM F.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2025
verified customerVerified Customer
10
Great place for service or to buy a car
I’m very been going here for service for years and I have never left unsatisfied
Matt C. from Torgerson Auto Repair responded on 05/13/2025 11:59 AM

We appreciate your loyalty and are glad to hear that you've always left our shop with a smile. It's our mission to keep your vehicle running smoothly and your satisfaction at the top of our to-do list. Here’s to many more years of keeping your wheels turning!


Verified Customer
Bismarck, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Good customer service
I appreciate the great customer service. I like that they go through the inspection with you and timely on repairs.
Matt C. from Torgerson Auto Repair responded on 05/13/2025 11:59 AM

We're glad to hear you enjoyed our customer service! We appreciate your feedback and look forward to keeping those wheels turning smoothly for you!


GC
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GLENN C.
Bismarck, ND
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/01/2025
verified customerVerified Customer
9
Service
Torgerson does a great job. I was disappointed that they discontinued the multiple oil changes. It built loyalty and saved me money.
To me they seem pricey but you may get what you pay for. The quality of service is great. They are quick to get the job done so you can wait if you want. Carter is excellent. He has worked with us on warranty work and we are very happy with his efforts.
Matt C. from Torgerson Auto Repair responded on 05/07/2025 12:40 PM

We appreciate your feedback and are glad to hear that you think our service quality is top-notch! We understand that the discontinuation of the multiple oil change package is a bummer, especially when it was saving you some cash while building loyalty.  We'll keep striving to provide the best service at a fair value. 


Displaying Review 1 - 15 of 366 in total
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