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Total Auto Repair

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(55 Reviews)
93
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
93
Net Promoter Score ®

Business Details

About

Needing repairs on your vehicle can be stressful and overwhelming. When trying to find a honest and reliable shop to trust, its hard. Especially when a lot of people maybe including yourself may have had a terrible experience in the past. Total Auto Repair recognizes this as an issue in our industry.

If we could tell you the stories
Needing repairs on your vehicle can be stressful and overwhelming. When trying to find a honest and reliable shop to trust, its hard. Especially when a lot of people maybe including yourself may have had a terrible experience in the past. Total Auto Repair recognizes this as an issue in our industry.

If we could tell you the stories we have heard. We are here to put an end to this and finally give you some piece of mind when trusting your vehicle with a shop. We take pride in our customer service and in our quality of work and performance. With a relaxing and positive atmosphere.
...more

Categories
Auto Repair, Car Maintenance, Diesel Services
Contact
(253) 891-2939
Closing in 41 minutes
Business Hours

Business Hours

Mon
8:30 AM - 5:30 PM
Tue
8:30 AM - 5:30 PM
Wed
8:30 AM - 5:30 PM
Thu
8:30 AM - 5:30 PM
Fri
8:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
1085 Valentine Ave SE Pacific, WA 98047
Total Auto Repair's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(55 Reviews)

Verified Customer
Bonney Lake, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2024
verified customerVerified Customer
10
Car maintenance
Dustin is great runs a great honest business

BW
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BOB W.
Puyallup, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2024
verified customerVerified Customer
10
Check Engine repair & troubleshooting
Very complete analysis of the problem and workled very hard to make sure I was happy with the results.

BW
Bob W.
Puyallup, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2024
verified customerVerified Customer
Category: Service
Bob said he was very happy with the communication between him, the owner, and the service that was provided.
Recommended

JS
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jeff s.
Bonney Lake, WA
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2024
verified customerVerified Customer
10
Excellent
Always happy every time

JS
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jeff s.
Bonney Lake, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2024
verified customerVerified Customer
10
Best car repair shop highly recommend
Been going to these guys for years always very professional

BC
Bill C.
Renton, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2023
verified customerVerified Customer
Category: Service
Bill said that he was very happy with their thorough service, they are trustworthy and reliable.
Recommended

gravatar
Patrick
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2023
verified customerVerified Customer
8
Awesome
Dustin is very on time when he’s ready to receive a vehicle and when he feels he’s gonna get it back to you his shoots for that time. You can depend on him for quality service, and quality work. I always expect honest quotes at a good price and that’s what I believe I get.

MC
Mike C.
WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2023
verified customerVerified Customer
Category: Service
Mike said they really went to bat for him and they got the job done in the time he needed it done. He was able to do a late night pick up because he needed his vehicle early the next day, and they were waiting for him with bells and whistles. He added that they have awesome customer service and Dustin is a straight up guy who is who he says he is and he follows up with what he says. Mike recommends them all the time.
Recommended

MC
Mike C.
WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2023
verified customerVerified Customer
Category: Service
Mike said they do a good job, he doesn't know that he ever had to bring anything back. He's been really happy with them, a good staff, they don't drop a beat. They're doing a great job. He suggested to keep up the great work. He appreciates their customer service.
Recommended

DD
Diane D.
Auburn, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2023
verified customerVerified Customer
10
Awesome service, going above and beyond!!! Thank you
Thank you for going above and beyond to take care of me.

TP
tim p.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2023
verified customerVerified Customer
10
Very honest, friendly, and helpful
I am semi new to the Washington, and was anxious to find a mechanic, and I was recommended to Total Auto Repair. I took in my car to fix a noise with an idea of what was wrong, and they reassured me that they would diagnose it first to ensure it gets resolved. They found the problem quickly, and resolved it within a day - at a VERY reasonable price. Highly recommend these guys!

RW
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Rick W.
Tacoma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2023
10
Excellent service!
Very professional and excellent service, detailed explanation of repairs.

MM
Mike M.
Auburn, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2023
verified customerVerified Customer
Category: Service
Mike said the business does good work and they try to keep the cost down.
Recommended

SS
Sarah S.
Washington
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2023
verified customerVerified Customer
Category: Service
Sarah said they were very friendly, helpful and the prices were fair. She said she was in quickly and they were very accommodating.
Recommended

JV
Jeremy V.
Pacific, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2023
verified customerVerified Customer
Category: Service
Jeremy said they are communicative and they know what they are talking about.
Recommended

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