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Total Automotive Maintenance

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(213 Reviews)
90
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
90
Net Promoter Score ®

Business Details

About

A family-run business for over 25 years, Total Automotive Maintenance services and repairs most vehicles, foreign and domestic. Total Automotive is a Maryland State Inspection Station and an Authorized Emissions Repair Facility. We perform all factory recommended services. ASE certified and AAA approved. Total Automotive is conveniently A family-run business for over 25 years, Total Automotive Maintenance services and repairs most vehicles, foreign and domestic. Total Automotive is a Maryland State Inspection Station and an Authorized Emissions Repair Facility. We perform all factory recommended services. ASE certified and AAA approved. Total Automotive is conveniently located in Riverdale, Maryland, just 1 1/2 miles from the College Park Metro station ...more

Categories
Auto Maintenance, Oil Change, Repair Shop
Contact
(301) 277-2768

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 5:00 PM
Sat
9:00 AM - 4:00 PM
Sun
closed
* Eastern Time (Us & Canada)
5416 Quesada Rd Riverdale, MD 20737
Total Automotive Maintenance's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(213 Reviews)

JR
JENIFFER R.
University Park, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
Excellent value, communication and professionalism
Awesome in every way. Shout out to Fernando and Bill for going the extra mile.
Ken L. from Total Automotive Maintenance responded on 06/16/2025 09:32 AM

We appreciate your positive feedback regarding your experience with our team. It is gratifying to know that Fernando and Bill were able to provide you with exceptional service. Your recognition of their efforts is valued, and we are committed to maintaining such high standards for all our customers. Thank you for choosing Total Automotive Maintenance.


HB
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HAYES B.
College Park, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
10
My experience at total auto
Expert technicians, with accurate and honest estimates.
Ken L. from Total Automotive Maintenance responded on 06/07/2025 09:34 AM

We appreciate your feedback regarding the expertise of our technicians and the transparency of our estimates. It is our commitment to provide reliable service and accurate information to our customers. Your satisfaction is fundamental to our success, and we are pleased to know that we met your expectations. Thank you for choosing Total Automotive Maintenance for your automotive needs.


JM
JAN M.
Riverdale, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
9
Great, dependable service, fair price
Great professional service.
Ken L. from Total Automotive Maintenance responded on 05/25/2025 09:34 AM

We appreciate your positive feedback regarding our professional service. It is our commitment to provide exemplary care and support for your automotive needs. Your satisfaction is important to us, and we look forward to continuing to meet your expectations. Thank you for choosing Total Automotive Maintenance.


JL
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JEAN CLAUDE L.
Riverdale, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
Excellence Every Time
I called on a Friday and explained to Fernando my brakes were acting up. He said come the next day, drop it off and we will fix you up. He did. Excellent work, fair price, brakes issue solved. I don't trust my car to anyone else, this place has my business for any issue I have for this car and any future vehicles I own as long as I am in the area.
Ken L. from Total Automotive Maintenance responded on 05/13/2025 08:58 AM

We appreciate your feedback and are pleased to hear that your experience with us met your expectations. It is reassuring to know that Fernando’s assistance in addressing your brake issue was effective and that you found our services to be both reliable and fairly priced. Your continued trust in us for your automotive needs is invaluable, and we are committed to maintaining the high standards that have earned your confidence. Thank you for choosing Total Automotive Maintenance as your go-to service provider.


HJ
HUDSON J.
Washington, DC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Quality.
Friendly. Hard-working. Quality
Ken L. from Total Automotive Maintenance responded on 05/12/2025 09:32 AM

We appreciate your positive feedback regarding your experience with our services. It is our goal to provide friendly, diligent, and high-quality work for all our customers. Your acknowledgment of these aspects is immensely valuable to us as we continue to strive for excellence in automotive maintenance. Thank you for choosing our services.


SJ
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SHEILA & OLIVER J.
Landover Hills, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
Reliable Service
We can always rely on the service of Total Automotive. Their work is excellent, and they treat us like they would treat family.
Ken L. from Total Automotive Maintenance responded on 04/25/2025 09:33 AM

We appreciate your kind feedback regarding your experience with Total Automotive Maintenance. It is gratifying to know that you find our service reliable and of excellent quality. We strive to treat all our customers with the utmost care and respect, akin to family, and it is heartening to hear that this has resonated with you. Thank you for choosing us for your automotive needs.


WL
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WILLIAM L.
Hyattsville, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2025
verified customerVerified Customer
10
These folks are the best!
Absolutely the best people. Highest recommendation!
Ken L. from Total Automotive Maintenance responded on 04/16/2025 09:33 AM

We appreciate your feedback and are pleased to hear that you had a positive experience with our team. Your endorsement means a great deal to us, and we remain committed to providing exceptional service to all our customers. Thank you for your recommendation.


YG
YAFET G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
Quick estimate and professionally done.
Great experience with Total Automotive, great customer service from the attendant and mechanic. Explained the process and how long it would take to perform the labor on my vehicle. I live walking distance to I’ll definitely be visiting again.
Ken L. from Total Automotive Maintenance responded on 04/05/2025 09:34 AM

We appreciate your positive feedback regarding your experience at Total Automotive Maintenance. It is gratifying to hear that our customer service met your expectations and that our team was able to clearly communicate the process and timeline for your vehicle's service. We value your business and look forward to assisting you in the future.


VT
VALERIE T.
Riverdale, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
10
Quick, professional service at a reasonable price
The cause of my oil leak was diagnosed and corrected quickly. I was contacted with a reasonable estimate within hours of dropping off my vehicle and the problem was resolved in less than a day. All personnel were courteous and professional. A great experience!
Ken L. from Total Automotive Maintenance responded on 04/03/2025 09:33 AM

We appreciate you taking the time to share your positive experience with us. It is gratifying to know that our team was able to diagnose and resolve your oil leak promptly and efficiently. Ensuring that our customers receive timely communication and professional service is of utmost importance to us. Your feedback reinforces our commitment to providing high-quality automotive maintenance. Thank you for choosing us for your vehicle's care.


CF
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Carolynn F.
Hyattsville, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
10
Professional maintenance team
I have been a customer for over 20 years, Whatever the problem is with my vehicle, it is quickly identified and repaired timely and reasonably priced. Everyone is very courteous and treats you like family.
Ken L. from Total Automotive Maintenance responded on 04/03/2025 09:33 AM

We appreciate your continued loyalty over the past two decades. It is gratifying to hear that our team consistently identifies and resolves issues with your vehicle efficiently and at a fair price. Creating a welcoming and familial atmosphere is a priority for us, and we are pleased that you feel this in your interactions with our staff. Your support motivates us to maintain our high standards of service.


Verified Customer
Riverdale, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
9
Oil change
Total Auto went the extra mile by picking me up to get my vehicle when it was ready.
Ken L. from Total Automotive Maintenance responded on 03/16/2025 09:33 AM

We appreciate your positive feedback regarding your recent experience with Total Automotive Maintenance. It is our commitment to provide exceptional service, and we are pleased to hear that our efforts to accommodate your needs, such as the pick-up service, made a positive impression. Your support encourages us to maintain high standards, and we look forward to serving you in the future.


MB
MICHELLE B.
Bowie, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
10
Great service
Always great service. They never try to price gouge.
Ken L. from Total Automotive Maintenance responded on 03/13/2025 09:33 AM

We appreciate your positive feedback regarding our service standards. Our commitment to providing honest and transparent pricing is fundamental to our operations, and we are pleased to know that it resonates with our customers. Your support encourages us to maintain the high level of service you expect. Thank you for choosing Total Automotive Maintenance.


GR
GARY R.
Washington, DC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
10
Excellent Service
Always good and HONEST work from this shop.
Never a problem
Ken L. from Total Automotive Maintenance responded on 02/20/2025 09:33 AM

We appreciate your positive feedback regarding your experiences with our shop. It is gratifying to know that you find our work to be honest and reliable. Maintaining a high standard of service is our priority, and your comment reaffirms our commitment to excellence. Thank you for choosing us for your automotive needs.


SJ
SASHALEE J.
Riverdale, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
10
Very honest with what they do
Very honest and fast.
Ken L. from Total Automotive Maintenance responded on 02/20/2025 09:33 AM

We appreciate your feedback regarding our services. It is gratifying to know that you found our team to be honest and efficient. Your satisfaction is of great importance to us, and we strive to maintain high standards in our work. Thank you for choosing Total Automotive Maintenance.


SR
SEBASTIAN R.
Washington, DC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2025
verified customerVerified Customer
10
Helpful, quick, trustworthy!
I really enjoyed my experience here. I was helped by Fernando, who has noticeably friendly presence. They changed the oil in my car fast and notified me about other things that need to be addressed. The communication was excellent. I will definitely be going back.
Ken L. from Total Automotive Maintenance responded on 02/11/2025 09:32 AM

We appreciate your positive feedback regarding your experience at Total Automotive Maintenance. It is encouraging to hear that you felt welcomed and well-informed throughout your visit. Our team strives to provide efficient service while ensuring that all necessary information is communicated clearly to our customers. We look forward to serving you in the future and are committed to maintaining the same level of service.


Displaying Review 1 - 15 of 213 in total
Service Coupons and Posts
We sincerely appreciate your kind words! A huge thank you to Fernando and Bill for their dedicated efforts in providing exceptional service. We're thrilled to hear you had an awesome experience with us! 🚗✨ #CustomerSatisfaction #TotalAutomotiveMaintenance
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We sincerely appreciate your kind words about our expert technicians and commitment to providing accurate and honest estimates. Your trust inspires us to continue delivering the best service possible! 🚗🔧 #TotalAutomotiveMaintenance #CustomerSatisfaction
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We sincerely appreciate your kind words regarding our professional service! Our team is committed to delivering the best automotive care. Thank you for your support! 🚗🔧 #CustomerSatisfaction #TotalAutomotiveMaintenance
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We sincerely appreciate your kind words! Thank you for recognizing our dedicated team and for your highest recommendation. Your satisfaction is our top priority. We look forward to serving you again! 🚗✨ #CustomerAppreciation #TotalAutomotiveMaintenance
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Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our team and appreciated our customer service. We look forward to serving you again! 🚗✨ #CustomerSatisfaction #TotalAutomotiveMaintenance
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Thank you for your kind words! We strive to provide excellent service without compromising on fairness. Your trust in us motivates our team to keep delivering top-notch automotive care. 🚗✨ #CustomerSatisfaction #TotalAutomotiveMaintenance
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Thank you for your kind words! We strive to provide honest and reliable service every time. Your trust in us is greatly appreciated. 🚗🔧 #TotalAutomotiveMaintenance #CustomerSatisfaction
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We sincerely appreciate your kind words! Honesty and efficiency are our top priorities at Total Automotive Maintenance. Thank you for trusting us with your vehicle. We look forward to serving you again! 🚗✨ #CustomerSatisfaction #TotalAutomotiveCare
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We're thrilled to hear you had an outstanding experience with our team! ?? Keeping your Tacoma on the road is our mission, especially with those impressive miles! Thanks for trusting us; honesty is our policy! #ToyotaTough #TotalAutoMaintenance
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Wow, thank you for the shout-out! ?✨ We aim to keep things running smoothly and professionally—just like your engine! We're thrilled you had a great experience with us. Keep cruising! #TotalAutoCare #ProfessionalService
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? Wow! We’re blushing! ? A huge shoutout to our amazing team—Tony, Fernando, and Ken—for treating every car like royalty! ? We're thrilled your Infiniti QX70 feels like it's flying! ? Thanks for the kind words! #CustomerLove #AutomotiveExcellence ?✨
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?✨ We're thrilled to know you enjoyed our speedy service and friendly team! We promise to keep the prices reasonable and the smiles plentiful. Looking forward to seeing you again for more repairs! Thanks for the love! ❤️ #TotalAutomotive #HappyCustomers
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Thanks for the awesome review! ? We're delighted we could keep you safe on your journey. Your trust means the world to us! Can't wait to help you out again. #Grateful #TotalAuto
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Hey there! ?? We are thrilled to hear that your car felt like new after visiting us! Thank you for the awesome review! ?#TotalAutomotive #HappyCustomers
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? We're thrilled to hear about your positive experience with our team, thanks for the 5-star review! We take pride in our professional workmanship and the personal touch ?? #TotalAuto #CustomerAppreciation
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? We're thrilled you had a great experience with our brake rotor resurfacing service! Thank you for choosing Total Automotive, and we're glad we could save you some $$$! We look forward to seeing you again soon. #HappyCustomers #TotalAutomotive
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? We're thrilled to hear that we've been hitting the mark for you and your wife, Jan! Thanks for the aces review! We're always here to keep you rolling smoothly. #CustomerAppreciation #TotalAutomotive
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Thanks for trusting us with your ride, Alexander! ? We're thrilled to hear you had a great experience at Total Automotive. Looking forward to seeing you again soon! #TotalAutomotive #CustomerAppreciation
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? Thank you for the awesome review! We're thrilled to hear that you enjoyed our service. Our team's dedication to professionalism and timeliness is what sets us apart! ?? #TotalAutomotive #CustomerSatisfaction
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Thanks for the ⭐⭐⭐⭐⭐ review, Rachel! We're delighted to hear that you had a great experience with our friendly staff. Your support means the world to us! ?? #TotalAutomotive #CustomerAppreciation
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Thanks for the 5-star review, Leo! ? We're thrilled to hear that you had a great experience with us. Our team always aims for fast service with a smile. ? #TotalAutomotive #HappyCustomers
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Thanks for the stellar review, James! ? Our team is thrilled to hear about your positive experience. We aim to provide top-notch service with a side of expertise. Your trust means the world to us! #TotalAutomotive #CustomerAppreciation
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Thank you for the ⭐⭐⭐⭐⭐ review! ? We greatly appreciate your kind words about our amazing technicians and exceptional customer service. ? #TotalAutomotive #CustomerAppreciation #GreatTechnicians #ExceptionalService
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Thanks for your loyalty, Michael/Meredith! We appreciate your trust in us for over 30 years. ? #TotalAutomotive #Riverdale
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Thanks for the great review, Sharon! ? We're so glad you had a positive experience with us at Total Automotive. #TotalAutomotive #Riverdale
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Thanks for the amazing review, Tom! ? We're so glad you had an awesome experience with us. We appreciate your recommendation! #TotalAutomotive #Riverdale
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Thanks Kay! ? We're thrilled to hear you had a great experience with us. #TotalAutomotive #Riverdale
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Thanks for the kind words, David & Anna! We're so glad you had a great experience with our team. ? #TotalAuto #Riverdale
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??? #Riverdale #TrustworthyMechanic #HappyCustomer
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Thanks for the kind words, Theresa! ? We're so glad to hear that you had a great experience with us. We strive to provide the best service and we're glad we could help you out. #TotalAutomotive #Riverdale
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??#Riverdale's #1 auto shop! Honest advice, no upsells. #Trustworthy #Reliable #Riverdale
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Thanks for the kind words, Marianna! ? We're so glad you feel more informed about your car. ? #TotalAutomotive #Riverdale
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Thanks for the great review, Sheila & Oliver! We're so glad you had a great experience at Total Automotive. ?? #Riverdale #TotalAutomotive #CustomerSatisfaction
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Thanks for the great review, Kay! ? We're so glad you trust us with your car and that we were able to get it done quickly. #TotalAutomotive #Riverdale
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Thanks for the kind words, Kay! ? We're so glad you had a great experience with Fernando and our team. ? #Riverdale #TotalAutomotive #Subaru #CarCare
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Thanks for the great review, Tim! We're so glad you and your family trust us to take care of your cars ? Fernando is a great asset to our team! #TotalAutomotive #Riverdale
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We're so glad we could help Christel get their Ford Focus back on the road! ?? #TotalAuto #Riverdale #CustomerService #Cars
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