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Towne Ford

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(6,583 Reviews)
82

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5
10
Total ReScores
4.8
ReScore Average
82
Net Promoter Score ®

Business Details

Contact
(716) 662-6500
No Business Hours Provided

Business Hours

* Eastern Time (Us & Canada)
3535 Southwestern Blvd Orchard Park, NY 14127
Towne Ford's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(6,583 Reviews)

PW
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peter w.
Hamburg, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2025
10
Recall Repair
Service technician was great! It was a special type of repair & only one technician could do this. It was incorrectly scheduled but he was able to fit me in the scheduled time & date. Thoroughly explained in detail that it was a time consuming repair. He also arranged to have the vehicle delivered to my house later that same day. The drivers who brought it back to me were awesome too! Great experience all the way around!
Ian W. from Towne Ford responded on 08/04/2025 09:36 AM

We’re glad to hear that the service technician came through like a superhero, even with a broken scheduling signal! It sounds like he really knows his stuff and made sure you were in the loop about what was going on with your vehicle – no mysteries here! And having it delivered to your doorstep? Talk about VIP treatment! We appreciate you sharing your experience, and it’s always great to know our team hit the mark. If you need any more superhero repairs, you know where to find us!

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