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Towne Ford

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(6,587 Reviews)
82

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5
10
Total ReScores
4.8
ReScore Average
82
Net Promoter Score ®

Business Details

Contact
(716) 662-6500
No Business Hours Provided

Business Hours

* Eastern Time (Us & Canada)
3535 Southwestern Blvd Orchard Park, NY 14127
Towne Ford's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(6,587 Reviews)

SR
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SUSAN R.
Buffalo, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2026
10
Service department was great
Morgan in the service department was fantastic to deal with. She kept me informed of all the progress that was made while my Ford was being fixed. She also did her research and found that I had an extended warranty that covered my issue. I would definitely come back based on the great service I received,
Ian W. from Towne Ford responded on 02/18/2026 09:34 AM

We appreciate your feedback regarding your recent experience at Towne Ford. It is gratifying to hear that our service department, particularly Morgan, provided exemplary assistance throughout the process of addressing your vehicle's needs. Ensuring clear communication and thorough research is a priority for us, and it is encouraging to know that you felt well-informed and supported. Your positive experience reinforces our commitment to customer service. We look forward to the opportunity to assist you again in the future.

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