business image

Towne Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(4,383 Reviews)
64

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
348
Total ReScores
4.8
ReScore Average
64
Net Promoter Score ®

Business Details

About

Towne Hyundai is here for all of your vehicle maintenance or repair needs! We are located in Denville, NJ, and are convenient from many New Jersey areas, including Rockaway, Dover, Morristown, North Plainfield, Wayne, Sparta, Randolph, and more!! Come see us today to experience our state of the art Service Center! Towne Hyundai is here for all of your vehicle maintenance or repair needs! We are located in Denville, NJ, and are convenient from many New Jersey areas, including Rockaway, Dover, Morristown, North Plainfield, Wayne, Sparta, Randolph, and more!! Come see us today to experience our state of the art Service Center!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(973) 366-7777

Business Hours

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Eastern Time (Us & Canada)
3170 Route 10 Denville, NJ 07834
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(4,383 Reviews)

ZK
gravatar
Zabe K.
Secaucus, NJ
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/19/2025
0
Category: Service
Avoid this place and buying a Hyundai at all costs due to the class action lawsuit for their engine failing.
Avoid this place and buying a Hyundai at all costs due to the class action lawsuit for their engine failing.

One of the most unethical service departments out there. My car has been consuming ALL THE ENGINE OIL ONLY after 700 miles so I brought it in for oil consumption tests. First they overcharged me twice for services but thankfully I had my calls recorded and they contained to ignore my calls and texts. Then Terry refuses services for the car repairs and process to say "Keeping like this or you can take the car elsewhere for service". This was reported to the dealership manager. But then I brought it my car for the second oil consumption test and they refused to top off the oil and the service manager Erine goes on to say "I don't want to speak with him, he is just playing games" the proceeds to assault me by putting his hands on me and pushes me out the door while refusing service. Then they refuse to issue the check for the refund and stating to never come back to this dealership given I have reports them to Corporate for their 4 instances of unethical practices and negligence.
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