business image

Transmission Sales & Service

Average Score

4.8

(133 Reviews)

74

Schedule Appointment

Score Details

ReScore Reviews^™

ReScore

Original Review

0

Total ReScores^™

-

ReScore^™ Average

74

Net Promoter Score ^®

Business Details

Categories

Contact

(253) 582-4757

8009 S Tacoma Way Lakewood, WA 98499

Affiliations

Transmission Sales & Service's Reviews

4.8

(133 Reviews)

Reviews that include

Transmission 14

Transmission Sales 11

Recent Reviews

AT

Andy T.

10/24/2025

Verified Customer

10

Very Professional and Helpful

I asked Brian and his team to work with me addressing the known valve issues in the Ford 10R80 transmission (2018 F-150). I asked Brian to install a third-party replacement valve body he was not familiar with. We discussed the project and his interest to work with me. He accepted and did the replacement. He took the time to call the third-party company to get technical details and took the extra time to ensure 'he' was comfortable returning my truck to me. He also asked me to bring the truck back in to inspect their work and to get an update on the transmission. Transmission Sales and Service came highly recommended, and I concur. This is my second experience working with them, and both times they have provided excellent customer service.

The Team A. from Transmission Sales & Service responded on 10/25/2025 09:34 AM

Wow, Andy! It sounds like you had quite the adventure in transmission land, and we couldn't be happier that Brian and the team were there to guide you through it. Tackling those Ford 10R80 valve issues with a third-party replacement is no small feat, but clearly, they took it in stride and really went above and beyond. We're glad to hear that both of your experiences with us hit the mark for excellent customer service. That’s what we aim for—just like making sure your truck doesn't have a case of the Monday blues! If you ever need more help or just want to chat about transmissions, you know where to find us. You've got the keys!

View all Reviews

Service Coupons and Posts

🚗💨 Big thanks for this awesome review! We're thrilled to hear our techs turned a potential headache into a smooth ride with a quick fix. It's what we strive for—keeping you on the road without breaking the bank! Come back anytime, and have a great day! 😊

Thanks for the awesome feedback! 🚗 We're glad you found us efficient and our communication top-notch. We aim to keep your ride smooth and your worries low—like your transmission! 😄 Come back anytime!

We're thrilled to be the only pit stop you needed! 🚗💨 Our team loves putting everything together just right. Your trust means the world to us! Thanks for the shout-out—keep those wheels turning! 🛠️✨

We appreciate the love! 💖 Our team believes in treating your vehicle like our own—honest advice and no pressure! We're glad you felt comfortable with us. 🚗✨ Thanks for trusting Transmission Sales & Service!

We’re thrilled to hear about your good experience! 😊 Our courteous team loves making customers feel valued—just like a well-oiled machine! 🚗 Thanks for the kind words and for choosing Transmission Sales & Service!

Thank you for your trust! We believe kindness and honesty are the real keys to smooth rides. 🚗🌟 We're thrilled you felt supported at Transmission Sales & Service. Your satisfaction is our engine! 🛠️ Keep on cruising!

Thanks for the positive vibes! We're thrilled to hear everything was good. 🚗✨ Your satisfaction is the fuel that drives us! Come back anytime—we're always ready to keep things running smoothly! 😄

We're thrilled to hear you think our service is "very good"! 🚗✨ We aim to make every experience top-notch, so your kind words truly rev our engines! Thanks for trusting us with your transmission needs. Keep cruising smoothly! 😊

We're thrilled to hear you had such a positive experience with your '64 Pontiac Lemans! 🚗💨 Our team loves going the extra mile (or a few) to make sure your ride is mechanically AWESOME! Thanks for the shout-out and for trusting us with your project! 🙌😊

🚗✨ Thank you for the fantastic review! We're thrilled our team could outsmart the dealer and get your F150 back on the road. Who knew mechanics could be like superhero sidekicks? 🦸‍♂️ We're here anytime you need us—without the cape!

We’re thrilled to hear that Kirsty made your extended warranty process a breeze! ?? She’s our warranty wizard! ?‍♀️ Thank you for the kind words—your satisfaction fuels our engine! ??

Thank you for the awesome review! ? We're thrilled to hear you enjoyed our friendly and speedy service. Remember, when your car needs a little TLC, we're just a pit stop away! ??

We're thrilled to hear that you found our team super helpful! ? Your recommendation means the world to us. Remember, we’re always here to keep your ride running smoothly—because life’s too short for car troubles! ?? Thank you for the 5-star love!

We're thrilled to hear you enjoyed our clean shop and friendly team! ? We strive to keep things spotless while providing top-notch service. We're always here to keep your ride running smoothly—let us work our magic on your next visit! ?✨

Thanks for the fantastic review! ?✨ We love getting our hands dirty to keep your work truck running smoothly. Glad to hear our team kept you in the loop and your wallet happy! We’ll be here, ready for the next ‘gear’-getting challenge!

Thank you for the fantastic review, David! ?✨ We're thrilled to hear our crew made a difference in your ride. Remember, we’re here to keep your vehicle running smoothly—no magic wands required! ? Looking forward to serving you again!

? Thanks for choosing Transmission Sales & Service for years! We're thrilled to have earned your trust and look forward to helping with your future vehicle needs. ?

Thanks for the 5-star review, Omar! Our crew is stoked to hear your kind words. We're thrilled to keep your ride running smoothly. ??

? Thank you for the 5-star review, Peter! We're glad we could help. Your kind words keep our gears turning! ?? #CustomerSatisfaction #TransmissionExperts

Thanks for trusting us, Micah! We're glad we could turn your experience around. ? Our team is here for you if you ever need us in the future, though we hope your car stays trouble-free! ?️

? Thanks for the 5-star review! We're thrilled to hear about your positive experience. We strive to deliver on our promises and it's fantastic to know we hit the mark for you. Thanks for the confidence in our expertise! ??️

? Thank you for the 5-star review! ? We're thrilled that we could professionally fix your car at a reasonable cost. ?? Your support means the world to us! #TransmissionSalesAndService #AutoRepair #Lakewood

? Thank you for your kind review! We're thrilled to hear that you had a great experience with our customer service! ? #TransmissionSalesAndService #CustomerServiceExcellence #Lakewood

Thanks for the great review, Chris! We're so glad you had a great experience with us. #TransmissionSalesandService #Lakewood ???

Thanks for the great review, Kane! We're glad you had a great experience with us ? #TransmissionSales&Service #Lakewood

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.