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Tri-Cities Battery Tire Pros

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(802 Reviews)
77
Write a Review
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Score Details

5 stars
85%
4 stars
9%
3 stars
2%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
77
Net Promoter Score ®

Business Details

About

The business at that time was one location in Pasco, Washington concentrating on the sale and installation of batteries - both retail and wholesale. As with anything change is needed and as the area evolved and grew, so did the business to keep up with the times. Today Tri-Cities Battery has three locations and has changed the scope of The business at that time was one location in Pasco, Washington concentrating on the sale and installation of batteries - both retail and wholesale. As with anything change is needed and as the area evolved and grew, so did the business to keep up with the times. Today Tri-Cities Battery has three locations and has changed the scope of business from just battery sales & installations to complete automotive repair, alignments tires & wheels. ...more

Categories
Auto Repair, Tires, Car Maintenance
Contact
(509) 783-9000
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
5900 W Clearwater Ave Kennewick, WA 99336
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Tri-Cities Battery Tire Pros' Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(802 Reviews)
Write a Review
Recent Reviews
JF
gravatar
JEREMY F.
Kennewick, WA
Ford Fusion
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/03/2025
verified customerVerified Customer
5
Everything went wrong.
I had scheduled an appointment on Friday for Tuesday. However whoever I spoke to put me in for Monday. And never changed it. So I call in asking to verify my time and they tell me I was in for the previous day. Then I have to wait until 1 pm instead of my 10/11 am planned time. And I get in there, and they quoted me an hour. 2 guys come in and they both leave BEFORE I'm even taken care of. Like, how? Anyway, it took TWO hours and 15 minutes for them to get mine done. Which should've been a straightforward thing as it was JUST an oil change! I ended up missing being able to take my girlfriend to her appointment on top of that because it was taking so long! I've never had an experience like this from Tri-Cities Battery before. But man, was it disappointing. The oil change was fine. But I'm kind of upset that I STILL had to pay full price for it when nothing went the way they said. But it is what it is.
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