These people are amazing. They are genuine kind good Christians that aren’t Christian’s in name only like too many we experience. They’ve served my family’s car maintenance needs for some time now. I’d drive 2 hours or more, if need be, to have them work on any vehicle owned. Yesterday, thanks to incompetence of Mtn. Brook 1st responders, I damaged my front left tire (bought from them next door just last October) trying to enter 280 off Mtn.Brook/Brookwood ramp. It took longer for AAA-Alabama today to get a tech to put on the spade than it did for me to drive to Pelham, have them assess the damage, put on a new tire and check any and all other tires and under girth for other damages.
Not to be unkind, but you’d be an idiot/stupid to not have your car serviced here. It’s the ONLY place within the metro area I WILL ever go regardless of purchasing cars at area dealerships. Period.
Brandon's shop, Ultimate Auto Repair deserves more than a thumbs up or a high five. They deserve to be recognized and have acclaim for great mechanics, superior understanding of the auto industry,
entrepreneurism and business practices and ( thanks to Brandon and Maddie)
outstanding customer service.
It has been my pleasure and privilege to be a customer of theirs and to do business with them.
And I forgot to mention, their expertise with warranty claims.
Thank you, Brandon and team. from Shelley G
Front desk kept me updated on the progress and was always very courteous.
CM
Chad M.
Alabaster, AL
03/14/2025
10
GREAT SHOP
If your looking for a highly skilled shop with awesome people, you found it. Honest mechanics are so hard to find. Brandon and his team are just great people. If your mechanic can't fix it, bring it to Ultimate Auto Care. If the dealer gives you an outrageous repair quote, Call Brandon!
Brandon and his team at Ultimate Auto Care are the best in the business. Extremely knowledge, can handle any job on any vehicle….Japanese, German, American…they can do it all. Their service provides quick turn-around times with superb customer service. Excellent experience!
Top-Notch Service, Honest Communication, and Unmatched Attention to Detail!
We can’t say enough good things about UAC and Brandon! From start to finish, their service has been exceptional. Brandon and his team go above and beyond to ensure every detail is handled with precision and care.
Their attention to detail is second to none—whether it’s diagnosing an issue or making sure the job is done right the first time. We’ve always felt confident leaving our vehicles in their hands, knowing they’ll be thoroughly inspected and repaired with honesty and expertise.
Communication is another area where UAC stands out. They keeps us informed every step of the way, explaining what’s needed, why, and what our options are. No surprises, no unnecessary upsells—just straightforward, trustworthy service.
If you need a reliable shop that truly cares about its customers, UAC is the place to go. Highly recommend!
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.
Highly recommended.