business image

Universal Auto House

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(679 Reviews)
93

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
93
Net Promoter Score ®

Business Details

About

UNIVERSAL AUTO HOUSE IS OWNED AND OPERATED BY MO . HIGHLY TRAINED,

SKILLED, AND THE MOST TRUSTED AUTOMOTIVE TECHNICIAN IN THE REPAIR INDUSTRY, WITH A

EXPERIENCE OF 35 PLUS YEARS! BECAUSE IAM THE OWNER AND TECHNICIAN , YOU CAN BE

ASSURED YOU ARE GETTING THE BEST OF WHAT MY BUSINESS HAS TO OFFER. MY CLIENTS ARE

THE MOST VALUED
UNIVERSAL AUTO HOUSE IS OWNED AND OPERATED BY MO . HIGHLY TRAINED,

SKILLED, AND THE MOST TRUSTED AUTOMOTIVE TECHNICIAN IN THE REPAIR INDUSTRY, WITH A

EXPERIENCE OF 35 PLUS YEARS! BECAUSE IAM THE OWNER AND TECHNICIAN , YOU CAN BE

ASSURED YOU ARE GETTING THE BEST OF WHAT MY BUSINESS HAS TO OFFER. MY CLIENTS ARE

THE MOST VALUED ASSET TO MY BUSINESS. THEREFORE, YOUR COMPLETE SATISFACTION IS MY

TOP PRIORITY.

UNIVERSAL AUTO HOUSE HAS A BROAD RANGE OF KNOWLEDGE IN THE AUTOMOTIVE FIELD.

IAM ASE MASTER CERTIFIED, MACS CERTIFIED, STATE CERTIFIED, AND HAVE NEARLY 45 OTHER

CERTIFICATIONS THAT ARE SYSTEM SPECIFIC TO TODAY'S VEHICLES. IAM EQUIPPED WITH DEALER LEVEL

TOOLING, THE MOST ADVANCED AND UP TO DATE AFTERMARKET TOOLING,

THIS ALLOWS ME TO OBSERVE "HEARTBEAT" OF ANY ELECTRICAL SYSTEM, COMPLEX AND ABUNDANT ON TODAYS VEHICLES.
...more

Categories
Repair Shop, Collision Repair, Auto Maintenance
Contact
(586) 756-4400

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
8281 E 10 Mile Center Line, MI 48015
Universal Auto House's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(679 Reviews)

DB
gravatar
DIANA B.
Warren, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2026
verified customerVerified Customer
7
Honest. Quick. Great communication
I have been going to Universal Auto House for several years. Rod, at the front desk, has always been patient and willing to explain in detail what is wrong with my 2010 vehicle.
Yesterday, they diagnosed that I did not need a part and another vehicle said I did. It saved me a lot and they were able to get it finished by the end of the day. Nice people and competent.
Universal Automotive S. from Universal Auto House responded on 05/20/2026 06:46 AM

Diana,
Thank you for taking the time to leave such a detailed review. Our priority is to always make sure our customers are treated like family and they understand exactly what they need and don't need. Nothing more unsettling than being behind the wheel of your vehicle and thinking it is unsafe especially when something is misdiagnosed. Glad we have your vehicle back on the road and your mind at peace that it is 100% safe to drive 

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.