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Universal Service Center

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,527 Reviews)
84
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
5.0
ReScore Average
84
Net Promoter Score ®

Business Details

About

Established in 1990, Universal Service Center was a hit from the beginning, both in the neighborhood and also with the customers and staff of Universal Studios. It is our customer oriented approach and our quality work that sets us apart from our competition. We are also able to work on most passenger vehicles in the market. We give our Established in 1990, Universal Service Center was a hit from the beginning, both in the neighborhood and also with the customers and staff of Universal Studios. It is our customer oriented approach and our quality work that sets us apart from our competition. We are also able to work on most passenger vehicles in the market. We give our customers the best, because we emply the best - our technicians are ASE Certified. We also ensure that all of the parts we use are superior quality, to ensure your satisfaction as a customer. Investing back in the business to provide the latest tools, equipment, and training helps us provide the best service and quality to our customers. ...more

Categories
Auto Repair, Car Maintenance, Tire Sales and Repair
Contact
(407) 345-4860

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:00 AM - 5:00 PM
Sun
closed
* Eastern Time (Us & Canada)
5989 Turkey Lake Rd Orlando, FL 32819-4201
Universal Service Center's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,527 Reviews)

MO
MARY O.
Orlando, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/25/2025
verified customerVerified Customer
9
Thank you for all of your help.
Just a note: when you make a phone call from your service phone the line at my home comes up Spam risk.

PW
PAT W.
Winter Garden, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2025
verified customerVerified Customer
10
Great service!
Everyone was friendly. My car was taken care of at a great price. I’m thankful.

AR
AMY R.
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2025
verified customerVerified Customer
10
Helpful and friendly
Everyone was super friendly and helpful

CL
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COURTNEY L.
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
10
Always reliable
From a nail in my tire to battery, or new tires, your service is always reliable and I trust if I bring my car to you the work is done well. Thank you for always giving quick and good service. 🙏🏻

GO
GIUSEPPE O.
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
10
Professional and very attentive as always
Hector and the whole team are always very professional, attentive and honest.
Pay attention to details and get the job done

TD
TOM D.
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
28 years of great service
Always the best, been a customer for 28 years.

Verified Customer
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Quick and honest
Went in expecting a big issue with my alternator. Received a call by 9am that the issue was simply a bad battery terminal and I was able to pick up my car right after work

LO
LISA O.
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
The Best!
Thank you Eric & team. This is the only place I’ll go for service on my Porsche. You are always professional, provide quality workmanship, good price & prompt service!!

TB
TOM B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2025
verified customerVerified Customer
10
Very nice people
Quick service , great staff

AG
ABRAHAM G.
Riverside, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2025
verified customerVerified Customer
10
Happy
Be very happy with the people that attended us.

BT
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BARBARA T.
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2025
verified customerVerified Customer
10
Battery
Promp and curtious service!

Verified Customer
Orlando, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/16/2025
verified customerVerified Customer
9
Courteous and timely
Hector and his team were very prompt and courteous during my service. Answered any questions I had and was able to get my car done early! Thank you for great service!!

Verified Customer
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
Great place
Amazing as always

RO
RON O.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
They are fast, efficient and do it right the fist time!
The mechanics are true professionals and they do a good job of making you feel welcome.

MM
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MIKE M.
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
Getting car ready for a drive to Massachusetts
Excellent customer service. It was a bit more expensive than we thought it would be, but we're still very happy. We hope to use you all forever, and we will recommend you to our friends as well.
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