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Universal Service Center

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,544 Reviews)
84
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
5.0
ReScore Average
84
Net Promoter Score ®

Business Details

About

Established in 1990, Universal Service Center was a hit from the beginning, both in the neighborhood and also with the customers and staff of Universal Studios. It is our customer oriented approach and our quality work that sets us apart from our competition. We are also able to work on most passenger vehicles in the market. We give our Established in 1990, Universal Service Center was a hit from the beginning, both in the neighborhood and also with the customers and staff of Universal Studios. It is our customer oriented approach and our quality work that sets us apart from our competition. We are also able to work on most passenger vehicles in the market. We give our customers the best, because we emply the best - our technicians are ASE Certified. We also ensure that all of the parts we use are superior quality, to ensure your satisfaction as a customer. Investing back in the business to provide the latest tools, equipment, and training helps us provide the best service and quality to our customers. ...more

Categories
Auto Repair, Car Maintenance, Tire Sales and Repair
Contact
(407) 345-4860

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:00 AM - 5:00 PM
Sun
closed
* Eastern Time (Us & Canada)
5989 Turkey Lake Rd Orlando, FL 32819-4201
Universal Service Center's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,544 Reviews)

RW
ROBERT W.
Winter Garden, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
10
Great Service
Always a great experience with good price.

Verified Customer
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2025
verified customerVerified Customer
10
Great service
Attention to the customer needs ans quality repair

DO
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DOUG O.
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2025
verified customerVerified Customer
10
Repair as promised, in a timely way
I've been taking vehicles here for a couple of decades because they're competent and reliable.

RT
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RUBENS T.
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Great
We have been customers for over 30 years and they always come through with fair prices and excellent work.

Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/05/2025
verified customerVerified Customer
10
Great service, Price higher than advertised
All of the guys at Universal Service Center are attentive and friendly. The oil change was done in 30 minutes!
My only disappointment was that the cost was $30 more than advertised on the Sand Lake sign. The sign says “$59.99 oil change while you wait”. I wasn’t informed upon arrival, or at any other time, that my car required fully synthetic and the price would be much higher. As a courtesy, I would have liked to have been told before hand about the price difference and given a choice to continue the service.
Aside from that, I am grateful for the good work and for the welcoming environment.

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
10
AWESOME
I’ve lived in Dr. Phillips for over 20 years and I don’t ever remember having a bad experience with this company. They’re very helpful and most important empathetic towards the costs of vehicle reparation. Everyone there is nice and ……thank you Hector!!

Verified Customer
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
10
Great experience
Eric and Hector were very friendly and made my experience great. Will definitely be back next time!

JM
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JOE M.
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
10
Another great job
Again, another fantastic job, the park didn’t come in as expected and they provided me a loaner for almost a week. Fantastic job when the part did come done in thanks Marco and Hector and Josh.

RR
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ROD R.
Windermere, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2025
verified customerVerified Customer
10
Universal Service Center is the BEST!
Today I brought one of my 5 cars in for an oil change and wiper replacement. They serviced me immediately and I was on my way in less than 30 minutes.

Marco and the entire staff of Reuben’s do phenomenal work. I have a Corvette, and 4 Imported luxury cars. I have never had a problem with any car they have serviced.

I have been a loyal customer for 16 years, and I wouldn’t trust my precious cars to any service facility other than Universal on Turkey Lake.
Thank you, Universal!

EM
ESTEVAN M.
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2025
verified customerVerified Customer
8
Came to get Tires Changed on other Wheels i Had
Josh was great, he explained what I needed and how to address the situation. Put my tires on and explained how to prevent uneven wear. Great Customer Service skills and knowledge on Vehicle Mechanics. Price was fair.

MN
MARYKAY N.
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2025
verified customerVerified Customer
10
Engine light on / oil change / replacement of windshield wipers
I was having problems w the engine light going on and they were able to successfully dx the problem and fix it with minimal wait time . Excellent service

NR
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NICK R.
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2025
verified customerVerified Customer
10
Repair - speed sensor on Kia Soul
The repair was done in a timely fashion and price was fair. The work was very good.

DR
DALE M R.
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
A great repair shop!
Super nice people. Quick and friendly service. The best oil on the planet at a good price.

Verified Customer
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
It was outstanding. Everyone was friendly .
Everyone was very polite and they
worked together
and got me out quickly .This made me very happy as my time is very valuable .

BS
BARBARA S.
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
Great service pleasant staff
Needed 2 FOB’s programmed. Expected wait time 1-2 hours. It was completed in an hour. Completely satisfied.
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