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University Car Care

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,157 Reviews)
95
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
95
Net Promoter Score ®

Business Details

About

We put the CARE into REPAIR at University Car Care. Since we opened in 2006, we’ve been a trusted source for automotive repairs for drivers across the area. The shop is conveniently located near ODU. We service all of Norfolk, VA, Virginia Beach, VA and Portsmouth, VA. Visit us at 4900B Hampton Blvd in Norfolk, VA. We’re open We put the CARE into REPAIR at University Car Care. Since we opened in 2006, we’ve been a trusted source for automotive repairs for drivers across the area. The shop is conveniently located near ODU. We service all of Norfolk, VA, Virginia Beach, VA and Portsmouth, VA. Visit us at 4900B Hampton Blvd in Norfolk, VA. We’re open Monday-Friday from 7:30 a.m.-6:00 p.m.

If you need an auto repair shop in Norfolk, VA, look no further than University Car Care. No matter what the job is, we have the experience and tools to fix the problem. Contact us today to schedule an appointment.
...more

Categories
Oil Change, Auto Repair, Towing Service
Contact
(757) 423-1323

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
4900b Hampton Blvd Norfolk, VA 23508-1826
University Car Care's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,157 Reviews)

GT
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George T.
Norfolk, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2025
verified customerVerified Customer
8
great service
honest

DS
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Dana S.
Virginia Beach, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
Great to have so close to ODU
Great service, made an appointment for inspection and other services. Process was easy to drop off, was notified when done and was texted a detailed assessment of my car.

Verified Customer
Norfolk, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
Great service and organization!
Now that I know that an appointment is necessary for a state inspection, I appreciate the scheduling and reminder app and the good, as-promised service I got at UCC. They are always reliable and fair, in my opinion.

Verified Customer
Virginia Beach, VA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/26/2025
verified customerVerified Customer
5
Blower motor repair
Never a good sign when a first time customer like myself sees a sign that says “we are under staffed”. But I guess that is better than not knowing. The work took too long to complete and the parts were too expensive. I priced the parts at advanced auto care and I could have supplied the parts for at least $125 less than what I was charged. The location is a bit to inconvenient for me.

MR
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Muhammad R.
Norfolk, VA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/17/2025
verified customerVerified Customer
2
Expensive service
Just throwing off the mud guard, I had to pay 33$. That's too much.

HD
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Hermie D.
Norfolk, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2025
verified customerVerified Customer
10
Quick and responsive
Fixed all of my issues. Fast and reliable.

KR
Kye R.
Norfolk, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
Category: Service
Kye said there was clear communication, they seemed to be very kind with all of her questions.
Recommended

CM
Catherine M.
Norfolk, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
Category: Service
Catherine said they have great customer service, get the job done, don't try to slap them with extra stuff, are efficient, and are god communicators. She added they are very pleased, have 5 vehicles that all go to the business, and they will continue to.
Recommended

Verified Customer
Suffolk, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Excellent Service
100% of the time over the past 20 years I have consistently received stellar service from University Car Care!

MM
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Margret M.
Norfolk, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
Great service as usual
Josh and Mike are the best!

Verified Customer
Norfolk, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
Great service
University Car Care did a great job on my car. In addition to the great maintenance, they have great customer service.

JM
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Julie M.
Norfolk, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
Best shop in Norfolk
These guys are honest and reliable. Prices are fair and they take good care of their customers.

KH
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Katelyn H.
Norfolk, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Amazing service always!
Owner and staff are so friendly and always go above and beyond to make the experience great. Prices are extremely reasonable.

HD
Hermie D.
Norfolk, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
Category: Service
Hermie said been going there since 2021 and they've been taking care of him. He said they have good service.
Recommended

SM
Susan M.
Norfolk, VA
Mercedes-Benz E320
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
Category: Service
Susan said they fixed her vehicle, they are really professional, very reasonable and she is happy to have them in the area.
Recommended

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