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University Hyundai of Decatur

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(806 Reviews)
77

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
52
Total ReScores
4.9
ReScore Average
77
Net Promoter Score ®

Business Details

About

University Hyundai of Decatur strives to make every experience memorable by designing an exemplary car purchasing experience that goes into creating a delightful atmosphere to exceed every customer's expectations!

We offer Hyundai's latest award-winning lineup of new vehicles, Q-certified pre-owned,
University Hyundai of Decatur strives to make every experience memorable by designing an exemplary car purchasing experience that goes into creating a delightful atmosphere to exceed every customer's expectations!

We offer Hyundai's latest award-winning lineup of new vehicles, Q-certified pre-owned, and a full service maintenance facility. We can fulfill your fleet car needs from leasing, purchasing, and service.

Our current Hyundai selection includes, Azera, Genesis G80 and G90, Sonata, Accent, Tucson, Santa Fe, the Elantra and the new IONIQ.

Located at 1211 Beltline Rd. SW in Decatur, AL, we are proud to serve the City of Decatur! With all the great things happening at Hyundai, we want to earn your business. Come see why Hyundai owners are the most loyal!!
...more

Categories
Hyundai Dealer, New Car Dealer, Auto Repair
Contact
(256) 280-2131

Business Hours

Mon
7:00 AM - 6:00 PM 8:30 AM - 8:00 PM
Tue
7:00 AM - 6:00 PM 8:30 AM - 8:00 PM
Wed
7:00 AM - 6:00 PM 8:30 AM - 8:00 PM
Thu
7:00 AM - 6:00 PM 8:30 AM - 8:00 PM
Fri
7:00 AM - 6:00 PM 8:30 AM - 8:00 PM
Sat
8:00 AM - 2:00 PM 9:00 AM - 8:00 PM
Sun
closed
* Central Time (Us & Canada)
1211 Beltline Road SW Decatur, AL 35603
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(806 Reviews)

AS
gravatar
Art S.
Huntsville, AL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/27/2025
0
Category: Service
Service Center Additional Fees (Profit Center!)
My son took his Hyundai Veloster Turbo to the Greenway Hyundai Service Center, (also known as University Hyundai Service), for multiple services. Oil change, Transmission Service, and Serpentine belt replacement. Total labor was almost $400, and the OEM serpentine belt he had requested wasn’t provided, so they provided an aftermarket item that was priced at a 100% mark-up. Parts totaled about $235; but what really shocked me were the additional fees: $4.99 document & storage fee, $49.83 Shop fee and a 3% credit card surcharge which totaled about $20. (Roughly $75 for some shop supplies, creating an invoice and charging more fees for not paying in cash?)

My advice is to shop around and inquire about these unreasonable charges prior to scheduling service at any auto service center. (I don’t know why they can’t include these fees within their service pricing, so you know what’s being charged “up-front).

This dealership will never have our patronage in the future.
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