Richard said they did a good job but there was some miscommunication. He was supposed to get an alignment on his vehicle but they didn't do it and they didn't tell him that they didn't do it in talking with him. It was only stated on the paperwork and he didn't notice that when he picked up the vehicle. He will call them and reschedule but he would've rather known that it wasn't done at the time.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.