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USA Brake & Auto Repair

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,211 Reviews)
93
Write a Review
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Score Details

5 stars
87%
4 stars
8%
3 stars
1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
Original Review
Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5
9
Total ReScores™
4.3
ReScore™ Average
93
Net Promoter Score ®

Business Details

About

"I can't tell you how much I appreciate the faith you've placed in our team here at USA Brake & Auto Repair. I promise that we will do all that we can to continue to earn your trust as we help you maintain your vehicles in the years ahead. Thank you!"
OWNER: "I can't tell you how much I appreciate the faith you've placed in our team here at USA Brake & Auto Repair. I promise that we will do all that we can to continue to earn your trust as we help you maintain your vehicles in the years ahead. Thank you!"
OWNER: MIRKO MICIC ...more

Categories
Auto Repair, Auto Maintenance, Transmission Repair
Contact
(509) 783-8863
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
3809 West Clearwater Ave Kennewick, WA 99336
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Affiliations

USA Brake & Auto Repair's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,211 Reviews)
Write a Review
Recent Reviews
BN
gravatar
BRENDA N.
Pasco, WA
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
10
Exceptional Service
On a whim, we were looking at buying a used car. Based on a recommendation, we took the vehicle to USA for a thorough checkup prior to purchasing. They fit us in, gave excellent customer service and did find numerous issues that they showed us in person as well as a full report with pictures. We asked for a breakdown of the costs to fix each item; which they provided. I came to trust these people whole heartedly and would not hesitate to use them for my vehicle repairs. We didn’t buy the vehicle as the dealer would not do the needed repairs or adjust the price. We are so happy we chose to do this pre-purchase check; I highly recommend everyone do this and definitely use USA!
Mirko M., Owner from USA Brake & Auto Repair responded on 03/18/2025 01:55 PM

Thank you so much for coming in.  We are sorry to hear you weren't able to make the purchase but very happy we were able to help. 

Mirko  Micic
Owner
 
509-783-8863

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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