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Valley RV Supercenter

Average Score
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(477 Reviews)
54
Write a Review

Score Details

5 stars
71%
4 stars
9%
3 stars
5%
2 stars
6%
1 star
7%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
54
Net Promoter Score ®

Business Details

Categories
RV Sales, RV Service, RV Repair
Contact
(253) 203-6343
Visit Website
Closed
Business Hours

Business Hours

Mon
9:00 AM - 5:00 PM
Tue
9:00 AM - 5:00 PM
Wed
9:00 AM - 5:00 PM
Thu
9:00 AM - 5:00 PM
Fri
9:00 AM - 5:00 PM
Sat
9:00 AM - 5:00 PM
Sun
10:00 AM - 5:00 PM
* Pacific Time (Us & Canada)
619 Washington Ave N Kent, WA 98032
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Valley RV Supercenter's Reviews
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(477 Reviews)
Write a Review
Recent Reviews
MR
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MICHAEL R.
Port Orchard, WA
JAYCO 22C RHAWK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
Great Business To Buy An RV
Valley RV made buying our Class C a breeze. Process was straightforward and all personnel we dealt with from sales, sales manager, walk thru technician, receptionist (pic) to the finance guy were great. All staff members were professional, answered all questions and very easy to work with. They literally gave us the red carpet treatment. We would highly recommend RV Supercenter to friends and family for future RV purchases. Thank You!
Rena G. from Valley RV Supercenter responded on 05/30/2025 03:17 PM

We’re glad you felt like royalty during your RV shopping adventure! 🚀✨ Your recommendation means alot to us! Congratulations and thank you for your business!

DT
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DONALD T.
Burien, WA
JAYCO 19MRK FTHR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Done as shedualed
Had to leave over night but not a issue it was done before 11AM.
Rena G. from Valley RV Supercenter responded on 05/27/2025 03:05 PM

We're glad everything was sorted out smoothly and on time! 🚐✨ Thank you for trusting the team here at Valley RV Supercenter. Safe travels!

TA
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THERESA A.
Woodinville, WA
JAYCO 199MBS FTHR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Fast reliable service
Our brand new trailer was delivered to us with a bent axle. While we were disappointed this was not caught before we picked it up, the care we received to get the axle replaced and get us ready for our first trip was tremendous. Richard in the service department was so easy to work with and really went above and beyond.
Rena G. from Valley RV Supercenter responded on 05/27/2025 03:06 PM

We appreciate your understanding during the axle hiccup! 🚐 Richard's dedication to getting you road-ready is what we aim for—happy travels ahead and thank you for choosing Valley RV Supercenter for you sales and service needs! 🌟

Verified Customer
Puyallup, WA
BMW X1
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
My service agent is very professional adn informative
All work was carefully completed and on time.
Rena G. from Valley RV Supercenter responded on 05/27/2025 03:07 PM

We're happy to hear everything was done on time and with care! 🚐✨ Thank you for your business, have a great camping season!

KR
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KEVIN R.
Kent, WA
WINNEBAGO 2106 FBS MICRO MINNI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
Excellent Service!
We set an appointment last November for this Spring to replace the battery with two new 12 Volt batteries and new battery boxes. Tim and his crew had me out in less than an hour! Excellent customer service!
Rena G. from Valley RV Supercenter responded on 05/27/2025 03:09 PM

We're glad to hear you were in and out faster than a squirrel on a mission! 🐿️ Thanks for trusting us with your battery upgrade! 🔋✨Happy camping!! :)

Verified Customer
Bainbridge Island, WA
JAYCO 20TL SWFT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Great professional service!
Customers service and professionalism is much appreciated every visit!
Rena G. from Valley RV Supercenter responded on 05/06/2025 03:42 PM

We're glad our customer service keeps you coming back! It's our mission to make every visit feel like a five-star experience! 🌟😊

CH
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CARL H.
Edmonds, WA
JAYCO 26REC EGL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/06/2025
verified customerVerified Customer
0
These people dont know when to stop
The fine people at Valley RV Supercenter have kept my fifth wheel trailer as hostage for 5 straight months now and continue to find new excuses and things to break/fix in order for it to remain there. I have no confidence they can actually complete the repairs that it was brought in for, nor will I likely have a way to get anything out of my trailer once they give up and throw it back at me.
Rena G. from Valley RV Supercenter responded on 05/30/2025 03:10 PM

We're sorry to hear about your experience. We hope the issues were resolved.

WH
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Woodrow H.
Bremerton, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2025
10
These guys are great!
Honesty and integrity don’t often come to mind when interacting with dealerships - but these guys were so upfront and honest during the entire process, we were actually amazed!!

Ray Germani was a great salesman and actually listened when we told him exactly what we needed. We were shown only the model of travel trailers that we requested to see - based on the specifications that we needed. There was no high pressured sales techniques involved, and all additional options were fully explained. Ray was professional, friendly, and very patient. We highly recommend Ray to anyone looking for an RV or trailer.
Rena G. from Valley RV Supercenter responded on 05/06/2025 03:34 PM

Thank you so much for your thoughtful review! We're thrilled to hear that Ray and the Valley RV Supercenter team provided such an honest, pressure-free, and personalized experience. It's wonderful to know you felt heard and supported throughout the process. We truly appreciate your recommendation and hope you enjoy every moment in your new travel trailer! 🚐👏

GN
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GEORGE N.
Carnation, WA
Ram 3500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Annual unit dewinterization
My appointment was set for 11:00 AM. I checked in and was immediately processed into the system. The paperwork was completed and the crew got to work on my 5th wheel. Once the work was completed, Tim, my service advisor, took me through the unit and we verified that all work was completed. I asked to have the crew adjust two of my sun shades as they were not working correctly. This was done, and the shades are now working correctly. I appreciate the individual attention I receive when I bring my 5th wheel in for service.
Rena G. from Valley RV Supercenter responded on 04/11/2025 12:28 PM

Thank you, George, for the wonderful review! We're glad to hear your RV Service appointment went smoothly and that Tim and the service team provided such thorough and attentive care. We truly appreciate your trust in us to keep your 5th wheel in top shape. Looking forward to seeing you again for future service needs—safe travels! 🚐🔧

MV
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MARK V.
Marysville, WA
JAYCO 199MBS FTHR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Unbridled enthusiasm
I must say buying a Jayco trailer was a positive experience for both my wife and I. We also had our grandson with us while choosing a trailer. Everyone in the process from purchasing to picking it up were extremely kind and enthusiastic about our purchase.
Rena G. from Valley RV Supercenter responded on 03/28/2025 03:59 PM

Thank you, Mark! We're so glad to hear that your experience purchasing a Jayco trailer was a positive one for you, your wife, and your grandson. It's wonderful to know our team made the process enjoyable and welcoming. Wishing you many great adventures and memories in your new trailer! 🚐😊

CB
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CHRISTINE B.
Seattle, WA
Buick Verano
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
10
AMAZING!
The staff here were nothing short of amazing! From start to finish, from scheduling the appointment (1st time here) to the follow through of everything. The team was extremely knowledgeable, professional and above all took their time!
Rena G. from Valley RV Supercenter responded on 02/14/2025 03:21 PM

Thank you so much for sharing your experience! We're so glad to hear that our team made your first visit to Valley RV Supercenter a positive one. We take pride in providing knowledgeable and professional service, and it’s great to know we were able to take the time to meet your needs. We look forward to serving you again in the future! Happy Camping!

Verified Customer
Bonney Lake, WA
Ram 2500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
Another great buying experience
The team at Valley were great during our first purchase through them and when it came to upgrade, we went back and had another great experience.
Rena G. from Valley RV Supercenter responded on 02/03/2025 05:17 PM

Thank you for your kind review! We're so happy to hear that you had a great experience both times you've worked with us. It means a lot that you chose Valley RV Supercenter again for your upgrade! We appreciate your trust and loyalty. We look forward to helping with any future adventures. Happy travels! 🚐✨

DN
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DAVID N.
Lacey, WA
JAYCO 210QBW JFLT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2025
verified customerVerified Customer
10
Warranty & Maintenance
Tim was my point of contact. We are new camper trailer owners. A lot we are learning. Tim took the time to explain each item to us why certain items needed to have maintenance done on the camper. Items that were under warranty was fixed. Extremely nice to deal with someone that truly cares about your investment!!!
Rena G. from Valley RV Supercenter responded on 02/03/2025 05:18 PM

Thank you for your wonderful review! We're so glad Tim was able to guide you through the process and make sure you had a great experience as new RV owners. It’s important to us that you feel confident and taken care of, and we’re happy to hear Tim went the extra mile. Enjoy your adventures, and let us know if we can help with anything in the future! 🚐✨Thank you again for choosing Valley RV Supercenter!

Verified Customer
Seattle, WA
JAYCO 29.5BHDS EGL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2025
verified customerVerified Customer
10
Very helpful
Tim was very helpful through our maintenance process
Rena G. from Valley RV Supercenter responded on 01/14/2025 01:02 PM

Thank you for your kind words! We're glad to hear that Tim provided helpful support throughout your maintenance process. Ensuring our customers feel well taken care of is always our goal. We appreciate your trust in the team here at Valley RV Supercenter. Have a great day! :)

Verified Customer
Kent, WA
JAYCO 321RSTS EGL FW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2024
verified customerVerified Customer
10
Using the maintenance department
I have had my RV for three years now and have always dealt with Tim. He is very upfront and honest on what needs to be done to my rig. He and I have a great relationship together and I wouldn't go anywhere else he and his service team is worth the wait it seems that tim holds that service department together and without him chaos ensues thank you for the knowledge and being upfront with me and honest
Rena G. from Valley RV Supercenter responded on 12/31/2024 02:24 PM

Thank you for sharing your experience! We're happy to hear that Tim and our service team have consistently provided you with honest and reliable service. It's wonderful to know that Tim's dedication and expertise have made such a positive impact on your RV maintenance. Your trust and satisfaction mean the world to us. Wishing you a fantastic New Year filled with joy and success! ??

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