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Valu Muffler Brake Auto Center

Average Score
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(53 Reviews)
65
Write a Review
Schedule Appointment

Score Details

5 stars
69%
4 stars
16%
3 stars
3%
2 stars
<1%
1 star
9%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
65
Net Promoter Score ®

Business Details

About

Here at Valu Muffler & Brake Auto Centers we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. Here at Valu Muffler & Brake Auto Centers we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us.

Categories
Auto Maintenance, Repair Shop, Auto Repair
Contact
(716) 837-5280
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Eastern Time (Us & Canada)
2603 Main St NY Buffalo, NY 14214
Get Directions
Valu Muffler Brake Auto Center's Reviews
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(53 Reviews)
Write a Review
Recent Reviews
VF
VINCE F.
Buffalo, NY
Buick Regal
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
10
Good customer service
It was nice to have been shown what the issues were with my vehicle then getting a word of mouth explanation and on top of that good price that was reasonable. I first took my vehicle elsewhere from the same company and got a $1600 plus quote on the work that needed to be done. I don’t think I would be going back out that way again. I’ll leave that there but the team on Main in Amherst were very professional Appreciate those guys giving me their time, Awesome, thank you!
Team At V. from Valu Muffler Brake Auto Center responded on 06/11/2025 08:55 AM

WE APPRECIATE YOUR FEEDBACK VINCE AND WE WILL CONTINUE TOO PROVIDE YOU EXCELLENT CUSTOMER SERVICE 

GM
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GARY M.
Buffalo, NY
Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2025
verified customerVerified Customer
10
complete satisfaction
excellent and prompt work
Team At V. from Valu Muffler Brake Auto Center responded on 06/11/2025 08:56 AM

THANK YOU GARY WE WILL CONTINUE TOO GIVE YOU EXCELLENT CUSTOMER SERVICE FOR YOUR VEHICLE 

DH
DAN H.
Buffalo, NY
Mitsubishi Mirage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Quick and efficient
My driver side window had fallen and the window motor wasn't working, I was really pleased with the work they did and the speed it was done with. Thank you
Team At V. from Valu Muffler Brake Auto Center responded on 06/11/2025 08:59 AM

YOUR VERY WELCOME DAN AND THANK YOU FOR YOUR FEEDBACK AND WE WILL ALWAYS BE HERE FOR ALL YOUR VEHICLE NEEDS 

LW
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LINNETTE W.
Angola, NY
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
10
Great shop
I gained an amazing mechanic
Team At V. from Valu Muffler Brake Auto Center responded on 06/11/2025 09:00 AM

THANK YOU LINNETTE  FOR YOUR FEEDBACK  AND WE ARE GLAD TOO HAVE YOU AS A CUSTOMER 

PL
pier l.
Buffalo, NY
Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
9
Breaks
Excellent
CE
CHARLES E.
Buffalo, NY
GMC Acadia Limited
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2025
verified customerVerified Customer
10
It was great
Very friendly great employees very knowledgeable and timely
CG
CINDY G.
Buffalo, NY
Dodge Durango
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2025
verified customerVerified Customer
10
Great
Value midas has taken care me since 2000 my late husband used to were alive thank you midas
CR
CAMILLE R.
Bronx, NY
BMW X2
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/20/2025
verified customerVerified Customer
0
Unsatisfied customer
I took my car to this shop hoping for a simple repair, but the experience was completely unprofessional from start to finish. They were not transparent about the work being done or the costs involved. Even worse, my car came back in worse condition than when I dropped it off. They damaged my window, which wasn't even an issue before, and failed to fix the original problem I brought it in for.
When I raised my concerns, there was no accountability or effort to make things right. This was a complete waste of time and money. I would not recommend this place to anyone looking for honest or competent service.
Verified Customer
Buffalo, NY
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2025
verified customerVerified Customer
10
Good experience for the value!
Professional, punctual, and polite. They identified other parts of vehicle that need attention in order to comply with NYSDMV regulations.
DB
DAVID B.
Akron, NY
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
Thank you kindly for your great service
Just a really good job for good price
Good works
Verified Customer
Buffalo, NY
Chevrolet TrailBlazer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Fixed. My problem immediately 😅
My muffler was very loose from all the potholes in the street. I came in to see if l could get it fix. I was able to get it fix the same day. It was good to see my mechanic friends who knew my truck. I have been a customer for many years.I am happy to share my experience and appreciate the professional support staff
MP
MICHAEL P.
Buffalo, NY
Volkswagen Passat
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/02/2025
verified customerVerified Customer
9
Good work
Thank you for a great service
GM
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GARY M.
Buffalo, NY
Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2025
verified customerVerified Customer
10
excellent
fast service and accurate finish time
FI
FREDRICK I.
Buffalo, NY
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2025
verified customerVerified Customer
10
Fix Flex pipe
They were very helpful and understanding
MB
MARCUS B.
Buffalo, NY
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2025
verified customerVerified Customer
9
Very Professional Very Welcoming And Very Kind.
They Have A New Loyal Costumer .
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