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Valvoline Express Care

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(476 Reviews)
87
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
87
Net Promoter Score ®

Business Details

Contact
(503) 283-4009

Business Hours

Mon
9:00 AM - 5:00 PM
Tue
9:00 AM - 5:00 PM
Wed
9:00 AM - 5:00 PM
Thu
9:00 AM - 5:00 PM
Fri
9:00 AM - 5:00 PM
Sat
9:00 AM - 5:00 PM
Sun
closed
* Pacific Time (Us & Canada)
9330 N Whitaker Rd Portland, OR 97217-7752
Valvoline Express Care's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(476 Reviews)

JP
John P.
Oregon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2024
verified customerVerified Customer
Category: Service
John said the owner of the place was attentive and responsive to details, and they give him quality service.
Recommended

TM
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terrance m.
Portland, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2024
verified customerVerified Customer
10
Very pleased
I took my Honda for a belt squeaky, they called and couldn't duplicate but alerted me to a oil leak that was leaking onto the belt. They quoted me the price fixed it and my problem went away. Love how communicative they were.

TP
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Tera P.
Portland, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2024
verified customerVerified Customer
10
Excellent staff!!
The staff at Valvoline are absolutely amazing! Kind, professional, and communicate wonderfully! This shop is 30+ minutes from our house, but we choose it because they're amazing!!

DJ
Deborah J.
Siletz, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/29/2024
verified customerVerified Customer
Category: Service
Deborah stated that they got done a lot sooner than they told her they would be, and this made her happy.
Recommended

NF
Nick F.
Portland, OR
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/09/2024
verified customerVerified Customer
Category: Service
Nick said they did a really good job, only thing he had an issue with was access plate, they didn't tighten it enough and one bolt came off, and the others were loose.
Recommended

WR
William R.
Oregon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2024
verified customerVerified Customer
Category: Service
William said they were quick, courteous, and they did not try to up-sell a bunch of stuff. They did exactly what he wanted them to do. They were straightforward, honest and on time. He really appreciated the service that they provided.
Recommended

LR
Leo R.
Central Point, OR
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/24/2024
verified customerVerified Customer
Category: Service
Spoke with Leo's wife. She said she took her vehicle in for the transmission and she got it back, and her transmission is still leaking
Not Recommended

CB
Connor B.
Portland, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2024
verified customerVerified Customer
Category: Service
Connor said it was great customer service, he had a big problem and they fixed it.
Recommended

BG
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Brenda G.
Portland, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2023
verified customerVerified Customer
10
Thank you!
Thank you to your crew who stayed after closing time to make sure I had my car before the holiday weekend!

PW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2023
verified customerVerified Customer
10
James
Wonderful service..
I really appreciate to Valvolin team

JD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2023
verified customerVerified Customer
10
Never disappointed
Never disappointed, able to get repair in just a couple days, identified issue and we are back on the road. Our one and only mechanic for yrs, referred our neighbor who is pleased. Will keep returning, reliable, knowledgeable, friending staff

TL
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Taesun L.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2023
verified customerVerified Customer
10
no hassle, easy day
This place knows what they're doing and will let help you feel calm during the worst and most confusing claims. The most professional shop I've ever been to in Portland! Recommend to anyone who doesn't have time to deal with corporate bs and just want to know how to get your car back to normal. 10 out of 10!

CI
Charlie I.
Portland, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2023
verified customerVerified Customer
Category: Service
Charlie said he really enjoyed the service, they were kind, found the problem and got it fixed. He added that Roslyn was great.
Recommended

YW
YangShin W.
Keizer, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2023
verified customerVerified Customer
10
Above and beyond service
I am impressed with the extraordinary services I received. I had transmission fluid/wiper blades/air filter changes and trunk part replaced. The repair was done all in highest quality, and the process was prompt and smooth. The mechanics were very nice, gentle and confident. The price was fair and reasonable. I’d say the highest quality of the service at the reasonable price and with nice people to work with! 10 out of 10!

ES
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Eric S.
Portland, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2023
verified customerVerified Customer
10
Thank you for the work you do.
Great job

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