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Valvoline Express Care

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(476 Reviews)
87
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Score Details

5 stars
80%
4 stars
11%
3 stars
3%
2 stars
<1%
1 star
3%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
87
Net Promoter Score ®

Business Details

Categories
Auto Repair, Auto Maintenance, Car Maintenance
Contact
(503) 283-4009
Closed
Business Hours

Business Hours

Mon
9:00 AM - 5:00 PM
Tue
9:00 AM - 5:00 PM
Wed
9:00 AM - 5:00 PM
Thu
9:00 AM - 5:00 PM
Fri
9:00 AM - 5:00 PM
Sat
9:00 AM - 5:00 PM
Sun
closed
* Pacific Time (Us & Canada)
9330 N Whitaker Rd Portland, OR 97217-7752
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Valvoline Express Care's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(476 Reviews)
Write a Review
Recent Reviews
JP
John P.
Oregon
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2024
verified customerVerified Customer
Category: Service
John said the owner of the place was attentive and responsive to details, and they give him quality service.
Recommended
TM
gravatar
terrance m.
Portland, OR
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2024
verified customerVerified Customer
10
Very pleased
I took my Honda for a belt squeaky, they called and couldn't duplicate but alerted me to a oil leak that was leaking onto the belt. They quoted me the price fixed it and my problem went away. Love how communicative they were.
TP
gravatar
Tera P.
Portland, OR
GMC Yukon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2024
verified customerVerified Customer
10
Excellent staff!!
The staff at Valvoline are absolutely amazing! Kind, professional, and communicate wonderfully! This shop is 30+ minutes from our house, but we choose it because they're amazing!!
DJ
Deborah J.
Siletz, OR
Chevrolet Impala
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/29/2024
verified customerVerified Customer
Category: Service
Deborah stated that they got done a lot sooner than they told her they would be, and this made her happy.
Recommended
NF
Nick F.
Portland, OR
Nissan Frontier
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/09/2024
verified customerVerified Customer
Category: Service
Nick said they did a really good job, only thing he had an issue with was access plate, they didn't tighten it enough and one bolt came off, and the others were loose.
Recommended
WR
William R.
Oregon
Jeep Gladiator
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2024
verified customerVerified Customer
Category: Service
William said they were quick, courteous, and they did not try to up-sell a bunch of stuff. They did exactly what he wanted them to do. They were straightforward, honest and on time. He really appreciated the service that they provided.
Recommended
LR
Leo R.
Central Point, OR
Jeep Grand Cherokee
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/24/2024
verified customerVerified Customer
Category: Service
Spoke with Leo's wife. She said she took her vehicle in for the transmission and she got it back, and her transmission is still leaking
Not Recommended
CB
Connor B.
Portland, OR
Jeep Gladiator
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2024
verified customerVerified Customer
Category: Service
Connor said it was great customer service, he had a big problem and they fixed it.
Recommended
BG
gravatar
Brenda G.
Portland, OR
Nissan Xterra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2023
verified customerVerified Customer
10
Thank you!
Thank you to your crew who stayed after closing time to make sure I had my car before the holiday weekend!
PW
Peace W.
INFINITI G35 Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2023
verified customerVerified Customer
10
James
Wonderful service..
I really appreciate to Valvolin team
JD
James D.
Chrysler PT Cruiser
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2023
verified customerVerified Customer
10
Never disappointed
Never disappointed, able to get repair in just a couple days, identified issue and we are back on the road. Our one and only mechanic for yrs, referred our neighbor who is pleased. Will keep returning, reliable, knowledgeable, friending staff
TL
gravatar
Taesun L.
Kia Sportage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2023
verified customerVerified Customer
10
no hassle, easy day
This place knows what they're doing and will let help you feel calm during the worst and most confusing claims. The most professional shop I've ever been to in Portland! Recommend to anyone who doesn't have time to deal with corporate bs and just want to know how to get your car back to normal. 10 out of 10!
CI
Charlie I.
Portland, OR
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2023
verified customerVerified Customer
Category: Service
Charlie said he really enjoyed the service, they were kind, found the problem and got it fixed. He added that Roslyn was great.
Recommended
YW
YangShin W.
Keizer, OR
Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2023
verified customerVerified Customer
10
Above and beyond service
I am impressed with the extraordinary services I received. I had transmission fluid/wiper blades/air filter changes and trunk part replaced. The repair was done all in highest quality, and the process was prompt and smooth. The mechanics were very nice, gentle and confident. The price was fair and reasonable. I’d say the highest quality of the service at the reasonable price and with nice people to work with! 10 out of 10!
ES
gravatar
Eric S.
Portland, OR
Nissan Titan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2023
verified customerVerified Customer
10
Thank you for the work you do.
Great job
Displaying Review 1 - 15 of 476 in total
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