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Velasquez Auto Repair and Towing Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(166 Reviews)
89
Write a Review
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Score Details

5 stars
90%
4 stars
5%
3 stars
<1%
2 stars
1%
1 star
2%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
89
Net Promoter Score ®

Business Details

About

About auto repair and towing service in Baton Rouge provides the Louisiana area’s most extensive, expertly executed range of automotive repair and preventative maintenance services. From oil changes and tire rotations to engine replacements, we stake our reputation upon thorough, quality-guaranteed work delivered efficiently and with the About auto repair and towing service in Baton Rouge provides the Louisiana area’s most extensive, expertly executed range of automotive repair and preventative maintenance services. From oil changes and tire rotations to engine replacements, we stake our reputation upon thorough, quality-guaranteed work delivered efficiently and with the utmost courtesy. ...more

Categories
Repair Shop, Towing Service, Auto Maintenance
Contact
(225) 273-5700
Visit Website
Closing in 58 minutes
Business Hours

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
7:00 AM - 5:00 PM
Sun
closed
* Central Time (Us & Canada)
11650 Florida Blvd Baton Rouge, LA 70815
Get Directions

Affiliations

Velasquez Auto Repair and Towing Service's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(166 Reviews)
Write a Review
Recent Reviews
JH
gravatar
JOHN H.
Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
They are kind, competent and have competetive prices
I have been going to them for my Honda and Toyota minivan's for abut two years now, and they are honest, kind, and helpful. They also have a nice lobby with comfortable chairs, TV and coffee if you have to wait there.
EH
ERIC H.
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Great company!
Very professional with great pricing!
CR
Cesar R.
Louisiana
Toyota Tundra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
Category: Service
Cesar said the business took good care of him, it didn't take long and the business has good prices. He wanted to thank them very much, once again.
Recommended
MC
Marlen C.
Louisiana
Audi A6
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
Category: Service
Marlen said they did a very good service on her vehicle.
Recommended
LG
LISA G.
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2025
verified customerVerified Customer
10
Blue Ford f150 transmission repairs
After 9 months of searching I decided to bring my truck here for repairs based off reviews I read. They came picked my truck up, was professional, good price, and was in constant touch with me on repairs no hidden fees I highly recommend this company
BG
BRENT G.
Ford Expedition EL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
10
Quick and competent service, honest and professional estimates. Thank you.
Quick and competent service, honest and professional estimate.Thanks.
JR
JOHN R.
Chevrolet Trailblazer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Trail Blazer done quickly
This was the second time I had a balance and tire alignment at Velasquez. Both times were worked into their schedule the same afternoon, no future appointment required. Both times also had no issues after the job was completed. The staff is friendly and the lounge area is quite accommodating. I will certainly consider them for any future mechanical needs.
CH
CRYSTAL H.
Lexus NX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
Professional and Reliable Service
They will definitely get to the root of the problem. Service is affordable and reliable.
DC
Daniel C.
Louisiana
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
Category: Service
Daniel said they have good prices and they guarantee their work.
Recommended
CS
gravatar
CRISTIE S.
Mercedes-Benz GL-Class
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/12/2025
verified customerVerified Customer
8
4 Stars. Needs to pay attention to details
I have been a customer of Velasquez Auto for a couple of years now. I've had oil changes and major repairs here and I've also used their towing services. Velasquez does great work with affordable, competitive pricing. They honor their warranty and will make things right.
My only complaint is that they will return your car dirty! I have have experienced this from the very first time I brought my vehicle there and unfortunately, I know others who have experienced this as well. I originally shared my complaints with Mr. Carlos who said he would let the mechanics and his manager know. I recently picked up my vehicle only to be disappointed - not in the service but the way my vehicle was returned. The sillplate and floormat was muddy. My cargo area was a mess. The spare tire was out, the jack, my emergency blanket, tire inflator and gloves were scattered all over the cargo area. When I dropped my truck off, ALL of those items were in the hidden spare tire compartment. I found balled up shop towels underneath the seat and zip lock bags on the passenger side. I was livid and very disappointed to say the least. Unfortunately, I did not take pictures prior to me cleaning my vehicle. I should have but was so uoset i was not thinking.

I understand we live in South Louisiana where we get rain often. Having mud and dirt is inevitable but if a customer brings their car in clean, it should be returned that way. I wanted to wait until I calmed down and could speak without getting angry to address this with Ms. Sulmy or Mr. Henry because I feel the way my vehicle was returned was not acceptable. As I mentioned, this isn't the first time I've received my personal vehicle or another family member's vehicle dirty or with trash inside. I've had soda cans, mud, paper towels left behind but nothing compared to how my vehicle was returned to me on Friday. Last year, I spoke to Mr. Carlos about this and thought things would change.
I am not a complainer. I'm very appreciative of the work that the mechanics at Velasquez has done for me, my family and friends. I was so disappointed and shocked by the way everything was scattered in my cargo area and the amount of mud that was left on my sillplate and floor mats. This reflects poorly on Velasquez. The service you receive on your vehicle is outstanding but the way your vehicle is left dirty is unacceptable.
SS
SHAWN S.
Dodge Avenger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Service of car
They service my car on several occasions and always been a successful experience..I highly recommend them anyone who needs service!
ML
Marie L.
Chevrolet Traverse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2025
verified customerVerified Customer
10
Great service good prices.
My truck had to be towed in they picked it up the same day and it was ready the next day.
Verified Customer
Mazda Protege5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Pleasant Experience
I was glad to see they will still work on older vehicles. Their charges were very reasonable and I will definitely use them again.
Verified Customer
Ford Flex
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Excellent job
Knowledgeable and trusted
TS
TIFFANY S.
Porsche Cayenne
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
My vehicle repairs
I’m always satisfied with the quality of work that I get when I bring my vehicles to Velasquez Auto Repair Shop.. I am definitely a customer for life..
Displaying Review 1 - 15 of 166 in total
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