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Village Auto Service Center

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(456 Reviews)
99
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
99
Net Promoter Score ®

Business Details

About

We are family owned and operated since 1985. We are your number 1 auto repair shop in Holliston and surrounding areas. We specialize in front end alignment, tire and brake services. We are available for late drop offs until 9:00 pm. We are family owned and operated since 1985. We are your number 1 auto repair shop in Holliston and surrounding areas. We specialize in front end alignment, tire and brake services. We are available for late drop offs until 9:00 pm.

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(508) 429-2535

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Eastern Time (Us & Canada)
1292 Washington St Holliston, MA 01746-2213
Village Auto Service Center's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(456 Reviews)

RI
Richard I.
Holliston, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
Category: Service
Richard said they are friendly, they do work well, are flexible with the schedule and the cost is reasonable, as well.
Recommended
Neil L., Owner from Village Auto Service Center responded on 07/16/2025 07:21 AM

We're so glad to hear you had a positive experience with us! A friendly atmosphere and flexible scheduling. We appreciate the good word! Neil and the Crew

Neil Lazzaro                                                     Owner                                                            508-429-2535

LW
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LARRY W.
Holliston, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Service was done quickly and at a very good price.
The work was done quickly and efficiently and they also found a nest in the air filter which they fixed.
They are very hospitable and do things at a fair price
Neil L., Owner from Village Auto Service Center responded on 07/16/2025 07:21 AM

We're glad to hear you had a speedy and efficient experience with us. Who knew an air filter could come with a side of wildlife? We're pleased to have not only cleared out the nest but also ensured your vehicle is running at its best. Your shout-out about our hospitable service and fair pricing is appreciated – we aim to keep everything cool under the hood and friendly inside the shop! If you ever spot another uninvited guest, you know where to find us.

Neil Lazzaro                                                     Owner                                                            508-429-2535

MT
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MIKE T.
Holliston, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Oil Change
I had my wife’s car in for an oil change. It was done promptly and professionally. The crew always makes me feel important. Great job.
Neil L., Owner from Village Auto Service Center responded on 07/16/2025 07:19 AM

We’re glad to hear that your wife’s car got the prompt and professional treatment it deserved! It sounds like our crew struck the right chord with you, and we appreciate your kind words. If we can keep the oil flowing smoothly and the service shining bright, we’re more than happy to do it. Cheers to keeping those engines happy!

Neil Lazzaro                                                     Owner                                                            508-429-2535

JC
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JEFF C.
Holliston, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Great Service
I've been doing business here for many years.They do great work on time and at a fair price.
We in the area are lucky to have them,it's so hard to find reliable service.
Neil L., Owner from Village Auto Service Center responded on 07/16/2025 07:19 AM

Always a pleasure to service your vehicles and catch up on yachting! We appreciate the good word and the loyal following Jeff, Thanks. Neil and  the Crew

Neil Lazzaro                                                     Owner                                                            508-429-2535

KR
Kim R.
Holliston, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
Category: Service
Kim said they were great.
Recommended
Neil L., Owner from Village Auto Service Center responded on 07/16/2025 07:12 AM

We appreciate the shout-out! It's excellent to hear that you had a great experience with us. We aim to keep your vehicle running smoothly, so we’re glad we could hit the mark for you. If there's anything else we can assist with, just give us a holler!

Neil Lazzaro                                                     Owner                                                            508-429-2535

RC
Robert C.
Holliston, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
Category: Service
Robert said the business is good and convenient, the employees are courteous, they get the job done, and the technicians are friendly.
Recommended
Neil L., Owner from Village Auto Service Center responded on 07/01/2025 05:25 AM

We appreciate you taking the time to share your experience. It sounds like our team hit the nail right on the head with service that's both friendly and efficient. We're all about making things easy for our customers, so we're glad to hear that you found us to be convenient. If cars had voices, we’d like to think ours would thank you for keeping them happy!

Neil Lazzaro                                                     Owner                                                            508-429-2535

FU
Frances U.
Holliston, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
Category: Service
Frances said they were great. They were up-front and they did the service very well.
Recommended
Neil L., Owner from Village Auto Service Center responded on 07/01/2025 05:25 AM

We appreciate your feedback and are glad to hear that you found our team to be straightforward and efficient. It's great to know that our service met your expectations. If you ever have more adventures for us to tackle, we’re ready and waiting!

Neil Lazzaro                                                     Owner                                                            508-429-2535

SB
Steve B.
Milford, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
Category: Service
Steve said they had excellent service and he was happy with his vehicle.
Recommended
Neil L., Owner from Village Auto Service Center responded on 06/16/2025 04:36 AM

We're glad to hear that you had a great experience with our service and that your vehicle is running smoothly! It’s always our goal to keep you and your ride happy. If your car could talk, we hope it would sing our praises too! Drive safely and enjoy the road ahead.

Neil Lazzaro                                                     Owner                                                            508-429-2535
Neil L., Owner from Village Auto Service Center responded on 07/01/2025 05:27 AM

Appreciate the good word Steve! Thanks Neil

Neil Lazzaro                                                     Owner                                                            508-429-2535

EN
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ERNIE N.
Holliston, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2025
verified customerVerified Customer
10
New Tires
Neil : The crew did an awesome! job on the tires. and just in time I drove home from Boston in the
worst rain storm this year & the car cruised like a dream ,held the road perfect.
Thanks again
Neil L., Owner from Village Auto Service Center responded on 06/16/2025 04:37 AM

It sounds like our crew really hit the mark with those tires! We’re glad to hear your car was a trusty vessel through the storm, navigating like a pro while Mother Nature threw her best at you. Here’s to many more smooth rides ahead, rain or shine. Drive safely out there!

Neil Lazzaro                                                     Owner                                                            508-429-2535

KW
Kylie W.
Holliston, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2025
verified customerVerified Customer
Category: Service
Kylie said the business is efficient.
Recommended
Neil L., Owner from Village Auto Service Center responded on 06/16/2025 04:37 AM

We appreciate your feedback! Efficiency is our middle name—well, not literally, but you get the idea. We're delighted to hear our team met your expectations and got you back on the road in no time. Your support keeps us going, and we look forward to providing you with smooth rides in the future!

Neil Lazzaro                                                     Owner                                                            508-429-2535

TG
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THOMAS G.
Holliston, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2025
verified customerVerified Customer
10
Corrected failed inspection
I took my truck into Village Auto for a vehicle inspection and it failed due to front end mechanical issues. Neil felt the vehicle should not be driven so I left it at the station. Neil very quickly estimated the repair cost with which I was satisfied and I okayed him to proceed with the repairs. The next day the truck was returned to me with the repairs completed and a passed inspection. I have taken my vehicles to Village Auto for a number of years and I have always been confident in his work. I highly recommend Village Auto for their professionalism, promptness, and fairness.
Neil L., Owner from Village Auto Service Center responded on 06/16/2025 04:33 AM

We appreciate you sharing your experience with us! Thank you for taking the time to let us know. Neil and the Crew

Neil Lazzaro                                                     Owner                                                            508-429-2535

LA
Leopold A.
Holliston, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
Category: Service
Leopold said he got what he needed within a half an hour.
Recommended

CD
Chris D.
Holliston, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
Category: Service
Chris said he has been doing business with them for over 30 years and is always pleased with their service.
Recommended

JP
John P.
Sherborn, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
Category: Service
John said they did a good job and were reasonable.
Recommended

MH
Michelle H.
Holliston, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
Category: Service
Michelle said her family has been going to the business for over 40 years. She feels she can talk to Neil, Neil is good about getting them in and getting the work done as soon as possible. She appreciates that they always try to fit them in when something needs to be done. She is confident in their work.
Recommended

Displaying Review 1 - 15 of 456 in total
Service Coupons and Posts
Thanks for your kind words! We're thrilled to keep those older cars running smoothly—because who says age can't be fabulous? 🚗💨 We're here to solve your problems and keep your rides in top shape. #VillageAutoService #CarCareChampions
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Thanks for the awesome shoutout! 🚗✨ We're thrilled you think our service is great! Just doing our part to keep your rides running smoothly. Stop by anytime for more of that "greatness"! 😄 #VillageAuto #GreatService
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Thanks for the love! 🌟 We're thrilled to hear our service keeps you rolling smoothly. Your trust means the world to us—just like a well-tuned engine! 🚗💨 Keep cruising, and we'll be here when you need us! #VillageAutoService #CustomerAppreciation
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We’re revved up to hear you enjoyed our top-notch service! 🚗💨 Neal and our talented mechanics love putting a smile on your face—along with a fair price! Thank you for the shoutout! 😄 #VillageAutoService #CustomerAppreciation
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Thanks for the kind words! We're thrilled to hear that Neil has made your experience smooth as butter ?✨. Transparency and communication are key in auto care! Drive safe and see you next time! #VillageAutoService #CustomerCare
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Thank you for the awesome review! ?✨ We love making your auto service as easy as pie—just without the calories! ? Your trust means the world to us. See you next time for more spot-on repairs! #VillageAutoService #CustomerSatisfaction
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? We're thrilled to hear we could help cool things down in a hurry! ?? Thanks for trusting us with your Ford Escape. When summer hits, we’re always ready to jump into action! #VillageAutoService #CoolCarsCoolerPeople
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Glad we could help you out when your brakes were feeling a bit rusty! ? Thanks for the 5-star review, we'll keep on truckin' to provide top-notch service! #CustomerAppreciation #VillageAutoService
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Hey there! ? We're thrilled to hear about your experience with our team at Village Auto Service Center. We appreciate your kind words and look forward to serving you again! #CustomerService #Professionalism
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Thanks for the 5-star review! ?? We're thrilled to hear that Neil could help with your Check Engine light. We appreciate the recommendation! #AutoRepair #CustomerSatisfaction
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? Thank you for the kind words! We're thrilled to hear about your positive experience and are grateful for your support. We look forward to serving you again! ??️ #CustomerAppreciation #VillageAutoCare
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Thanks for the 5-star review, James! ? We're thrilled to hear about your positive experience with our team. We're on a mission to bring trust and efficiency to auto care! #HappyCustomers #VillageAuto
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Thank you for the ⭐⭐⭐⭐⭐ review! We're thrilled to know you had a great experience at Village Auto Service Center. ?? #CustomerAppreciation #HollistonAutoRepair
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