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Village Automotive Services

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(359 Reviews)
95
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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ReScore Average
95
Net Promoter Score ®

Business Details

About

Village Automotive Services is a fully insured Auto Repair and Maintenance Facility in Union, New Jersey, specializing in a variety of automotive services.

Our knowledgeable and experienced technicians can repair even the most challenging problems using the latest technology to diagnose your vehicle. We pride ourselves on our
Village Automotive Services is a fully insured Auto Repair and Maintenance Facility in Union, New Jersey, specializing in a variety of automotive services.

Our knowledgeable and experienced technicians can repair even the most challenging problems using the latest technology to diagnose your vehicle. We pride ourselves on our communication and honesty with our customers. Whether you have a daily driver or fleet of vehicles look no further than Village Automotive Services to keep you on the road!
...more

Categories
Auto Maintenance, Car Maintenance, Auto Repair
Contact
(908) 289-1423

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 3:30 PM
Sun
closed
* Eastern Time (Us & Canada)
1225 Magie Ave Union, NJ 07083

Affiliations

AAA - Approved Auto Repair
NAPA
Village Automotive Services' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(359 Reviews)

GB
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Gary B.
Elizabeth, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2025
verified customerVerified Customer
10
Problem with alarm going off at odd times.
I brought my car into Village Auto after a night of my car alarm going off for no reason. After checking out the car, Jim replaced the battery which solved my problem. I was so relieved that the car was repaired in a few hours. We couldn't be more pleased with the service we have always recieved over the years at Village Auto. What a great team! Thank You!

KH
Kevin H.
Union, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
10
The guys here are very professional
S
A+

HJ
Helena J.
Elizabeth, NJ
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/16/2025
verified customerVerified Customer
8
Happy
They informed me the things that the truck needed
Did the work I asked to do
Good communication
Kevin K. from Village Automotive Services responded on 07/21/2025 09:41 AM

We appreciate your review and are glad to hear that you found our team informative and communicative. It's always our goal to ensure that you know exactly what your truck needs without any mystery, like a good detective novel. If there's anything else we can help you with or if you have more questions in the future, just let us know. Safe travels!


AM
Amie+ Robert M.
Roselle Park, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2025
verified customerVerified Customer
10
Change radiator
Service was done in a timely manner.
Always get excellent service here
Kevin K. from Village Automotive Services responded on 07/12/2025 09:29 AM

It's fantastic to hear that you received timely service and consistently excellent care from us! We do our best to keep our wheels turning smoothly, and it's great to know we're hitting the mark. Your feedback motivates our team to keep providing top-notch service. Here's to many more smooth rides ahead!


BG
Bill G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Oil change and tire pressure sensor right rear.
Friendly, fast and reliable. From the appointment call, the working mechanic and the explanation of the invoice, all professionally handled. I have been using Village for over 10 years, a face may change but the quality service and professionalism always remains. Jimmy, Kevin, Anna and the the entire staff knowledgeable, friendly and helpful.
Kevin K. from Village Automotive Services responded on 07/12/2025 09:26 AM

It sounds like you've had a fantastic experience with us, and we couldn't be happier to hear it! Our team works hard to keep things running smoothly and make your visit as enjoyable as possible, even if we occasionally have to deal with the eraser marks from changing faces. We're proud to have provided you with a decade of service, and your shout-out to the crew means a lot to us. Here's to many more years of keeping your vehicle in tip-top shape!


AA
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Angelo A.
New York, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Check up of my Trailblaxer after dealership mechanic messed up.
I have been going Village Auto for several years for minor repairs/ oil changes with no issues. Recently took my truck for a complete checkup after a dealership mechanic said it was not drive able. Kevin took complete care of my truck and took care of previous mechanics errors. Greatly appreciate I can now drive safely in my truck. Highly recommend
Kevin K. from Village Automotive Services responded on 07/12/2025 09:29 AM

We appreciate you sharing your experience with us! It sounds like Kevin really knocked it out of the park with your truck, turning it from "not-drivable" into a safe ride that's ready for the road. We always aim to tackle those pesky mechanics' errors head-on. Thanks for trusting Village Automotive Services for your repairs over the years; your recommendation means a lot to us. Here's to many more years of worry-free driving!


MK
Martin K.
Elizabeth, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2025
verified customerVerified Customer
10
Service was professional and courteous
Service was professional and cordial. Priced right
Kevin K. from Village Automotive Services responded on 07/04/2025 09:42 AM

We truly appreciate your feedback! It’s wonderful to hear that you found our service both professional and friendly. We always aim to hit that sweet spot of quality and value. If only we could find a way to charge for our charming personalities too! We look forward to continuing to provide you with service that keeps you smiling.


KY
Keith Y.
Springfield, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2025
verified customerVerified Customer
10
Same day service!
Village had my truck fixed by the afternoon. Quick service and quality parts! Communication was on point and this is all I ask for. Honesty and dependability. Will always recommend them to friends and family!
Kevin K. from Village Automotive Services responded on 07/04/2025 09:42 AM

We appreciate your feedback and are glad to hear that your truck was back on the road in no time. Quick service, quality parts, and solid communication – sounds like our trifecta of success! Your support in recommending us to friends and family means a lot. Here’s to maintaining that honesty and dependability; we’ll keep the good vibes rolling!


DH
Dawn H.
Elizabeth, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2025
verified customerVerified Customer
10
Very reliable and fair priced
Will aways use their service
Kevin K. from Village Automotive Services responded on 07/03/2025 09:42 AM

It's fantastic to hear you're a fan of our service! We look forward to keeping your vehicle in top shape for many more miles ahead. Your loyalty has us doing a little happy dance over here – just imagine us trying to do the cha-cha while checking tire pressure! Thank you for trusting us with your automotive needs.


JK
Joel + Rachel K.
Elizabeth, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2025
verified customerVerified Customer
10
Oil change
Although this was a simple oil change I am always impressed with the work done & the customer service. I was contacted in advance for my approval for a new filter which was appreciated. This has been & continues to be a professional & friendly place for vehicle service.
Kevin K. from Village Automotive Services responded on 06/29/2025 09:42 AM

It's great to hear that your oil change experience was up to par! We pride ourselves on keeping things smooth and transparent, whether it's oil changes or getting your car ready for a road trip. Our team enjoys making sure you stay informed every step of the way, especially when it comes to your vehicle's needs. We're happy to know you find our service professional and friendly. Here’s to many more smooth oil changes in the future!


RH
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Richard H.
Elizabeth, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2025
verified customerVerified Customer
10
Friendly service and fair prices always
Been using Village Auto for many years. The service is always great and they stand by their work. Kevin and Jim are always willing to take time to explain any problems and options. Anna always greet you with a smile and does a great job when scheduling appointments, providing quotes etc.
Kevin K. from Village Automotive Services responded on 06/29/2025 09:42 AM

It's fantastic to hear that you've been part of the Village Automotive Services family for years! We aim to make car care as seamless as possible, and it's great to know that Kevin, Jim, and Anna are hitting the mark. Explaining car troubles can sometimes feel like trying to read hieroglyphics, so we're glad they take the time to clarify everything for you. We appreciate your loyalty and look forward to keeping your car happy for many more years to come!


SH
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Steve H.
Union, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2025
10
The Challenger
My car presented a unique challenge. Kevin and the crew solved it. It now drives great and I have had no problems. Village is an honest shop, which is very hard to find these days. Thank you.
Kevin K. from Village Automotive Services responded on 06/26/2025 09:42 AM

It sounds like your car was quite the puzzle, and we're glad Kevin and the team cracked the code! We pride ourselves on being the kind of shop where honesty and quality take the front seat. If you have any more unique challenges in the future, we're here to help. Happy driving!


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Russell R.
Roselle Park, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2025
verified customerVerified Customer
10
Regular service
Busy shop but worth it
Kevin K. from Village Automotive Services responded on 06/26/2025 09:42 AM

We're glad you found us worth the wait! We know our shop can sometimes resemble a popular restaurant at lunchtime, but we're committed to providing top-notch service. Your support means a lot to us, and we look forward to keeping your vehicle in great shape. Here's to smooth rides ahead!


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Rupa R.
Union, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
Great job and affordable pricing
The staff are very professional. I know what they’re doing. They do a great job and are very timely. Staff are also very transparent. I will be taking my car here moving forward.
Kevin K. from Village Automotive Services responded on 06/24/2025 09:40 AM

We're so pleased to hear that you had a positive experience with our team. Professionalism and transparency are at the heart of what we do, so it's great to know that it shows. We're always ready to tackle your car's needs with both skill and speed. We'll keep the engines running smoothly for you!


RZ
Robert Z.
Kenilworth, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
verified customerVerified Customer
10
Very good quick service
I would recommend this service to my friends
Kevin K. from Village Automotive Services responded on 06/17/2025 09:30 AM

We appreciate your recommendation and the confidence you've shown in our service! There's no better compliment than sharing your experience with friends. We're committed to keeping your vehicle running smoothly, so if they ever need assistance, we promise to treat them like family (the ones you actually want to hang out with). Here’s to happy driving!


Displaying Review 1 - 15 of 359 in total
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