business image

Waterloo Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(647 Reviews)
96

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
96
Net Promoter Score ®

Business Details

About

Family owned and operated since 2004. Servicing all makes and models for all of your maintenance and repair concerns. Family owned and operated since 2004. Servicing all makes and models for all of your maintenance and repair concerns.

Categories
Auto Maintenance, Auto Repair, Import Auto Repair
Contact
(618) 939-5855

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
622 N Market Street Waterloo, IL 62298-1012

Affiliations

AAA - Approved Auto Repair
ASE
Waterloo Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(647 Reviews)

PA
gravatar
Patty A.
Columbia, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2026
verified customerVerified Customer
10
Air Conditioner
Had air conditioner replaced but needed some additional adjustments which they completed at no charge to me and also replaced a part for me at no additional charge or labor fee. Always pleasant and accommodating and transparent!
Josh W. from Waterloo Automotive responded on 05/05/2026 12:06 PM

We appreciate you taking the time to share your experience! We believe in keeping things transparent and making sure our guests leave with a smile, even if it takes a little extra effort. If your air conditioning could talk, we bet it would thank us too! We're glad to hear you had a pleasant experience and that we were able to help. Your feedback is like the perfect tune-up for our team's spirits!

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