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Waterloo Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(649 Reviews)
96
Write a Review

Score Details

5 stars
96%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
96
Net Promoter Score ®

Business Details

About

Family owned and operated since 2004. Servicing all makes and models for all of your maintenance and repair concerns. Family owned and operated since 2004. Servicing all makes and models for all of your maintenance and repair concerns.

Categories
Auto Maintenance, Auto Repair, Import Auto Repair
Contact
(618) 939-5855
Visit Website
Closed
Business Hours

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
622 N Market Street Waterloo, IL 62298-1012
Get Directions

Affiliations

Waterloo Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(649 Reviews)
Write a Review
Recent Reviews
AH
gravatar
Aaron H.
Red Bud, IL
Jeep Wrangler JK Unlimited Sahara
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2026
verified customerVerified Customer
10
suspension service on my 2018 Jeep Wrangler Unlimited JK
Recently i have the opportunity to have Waterloo Automotive service my 2018 Jeep Wrangler. The experience exceeded all of my expectations. They did they thorough analysis on my vehicle, texted me the link to view it for myself, Josh (owner) took the time to review it with me and we came up with a maintenance plan that I was comfortable with. They kept me in the loop every step of the way. The repair cost was actual very affordable and lower than what I expected them to be. Brandon & Shawn who are their office sales professionals are very friendly, knowledgeable & accommodating. they assisted me with any questions i might have had. You would be doing yourself & your vehicle a huge favor by giving Waterloo Automotive the opportunity to show what they can do to keep your vehicle safly on the road for as long as you own it.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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