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Wayne's Automotive Center Inc.

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(477 Reviews)
82
Write a Review
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Score Details

5 stars
86%
4 stars
8%
3 stars
1%
2 stars
1%
1 star
3%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
82
Net Promoter Score ®

Business Details

About

Since 1980, Wayne’s Automotive and Towing Center has been providing Aiken SC with top-notch truck and automotive care services. With a 10 bay auto service shop, we’re capable of offering everything from preventative and planned maintenance service to a complete engine rebuild and overhaul. We offer a computerized system that maintains Since 1980, Wayne’s Automotive and Towing Center has been providing Aiken SC with top-notch truck and automotive care services. With a 10 bay auto service shop, we’re capable of offering everything from preventative and planned maintenance service to a complete engine rebuild and overhaul. We offer a computerized system that maintains all service and repair information for every vehicle. Now you don’t need to remember the last time you had work done on your car… we’ll remember for you! ...more

Categories
Auto Repair, Towing Service, Auto Maintenance
Contact
(803) 649-0228
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1997 Richland Ave E Aiken, SC 29801-6716
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Wayne's Automotive Center Inc.'s Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(477 Reviews)
Write a Review
Recent Reviews
DW
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Deborah W.
Aiken, SC
Kia Seltos
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/28/2025
verified customerVerified Customer
2
Very expensive
$150 for an oil change is outrageous! I wish I had asked what it would cost when I called to schedule it. I have been pleased with their service previously but not this time.
EL
EVANGELINE L.
Aiken, SC
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2025
verified customerVerified Customer
10
AC
AC now works great! Thank you
Verified Customer
GMC Terrain
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Outstanding and Above and beyond
They were friendly and professional. Not only did they determine there was no major issue they also assisted in resolving the minor one. I will be using them again if I ever have to, though admittedly I hope i don't have car issues any time soon.
DT
DARRYL T.
Kia Soul
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/02/2025
verified customerVerified Customer
0
Laughable rates
I was ushered in there for stud repair that was damaged during tire rotation at Discount Tire in Aiken.. they covered the cost. So I figured I'd give work to the company, oil change and emergency brake tighten. My bill wound up $168. The first appointment they gave me I wasn't seen for an hour and 15 minutes even though I had an appointment. The second appointment they got on it. Still took nearly 2 hours. So the charges $49.99 for an oil change labor. Plus $20 for the oil filter, and $30 for three quarts of oil synthetic, for a 2013 Kia soul.

I don't mind paying $50 in labor for the adjustment of the emergency brake something I didn't want to do myself. But highway robbery for an oil change. No I would not recommend them. They're nice enough...
Verified Customer
Aiken, SC
INFINITI I35
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Very helpful and respectful
Thanks for all you guys do
SC
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SHANDA C.
Barnwell, SC
BMW 3 Series
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/30/2025
verified customerVerified Customer
0
Disappointed
Unfortunately, I have not had a good experience however, Brooke may have been the only exception, but I took my car for an oil change. I understand there were additional repairs needed to my understanding. The leak came from the coolant hose. I was told that the oil holes needed to be replaced, but then the very next day those holes were just shooting out a pinhole of oil so had to have the car towed back to Wayne’s which that was replaced. I was very skeptical. That mysteriously that holes was shooting out a pinhole of oil. It just seems like everything collapsed that day that needed to be repaired which I find that very odd. The car is still leaking even though there were two diagnostics that I paid for to my understanding and the problem should’ve been fixed now I’m being told that it is a radiator leak that I had just replaced the radiator a year and a half ago However, as I mentioned to the customer service representative that I told the gentleman that was towing my vehicle that when the car was towed, I was getting a code for a crank. A week later I’m still waiting on a response Call from the customer service representative for the tech to confirm. that I am still waiting to hear back, so my car has been there at Wayne’s since either last Tuesday or last Wednesday I was quoted a price of $905 for a radiator but again I believe there’s another issue. I am not happy.
Verified Customer
Wagener, SC
Cadillac CTS Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2025
verified customerVerified Customer
10
2013 cadillac cts, trunk not opening, radio not working and car won't lock.
Wayne's fixed my car and saved me over 2400 dollars. They changed a fuse instead of my radio. I'll never go to a dealer again.
CR
CORLEY R.
Nashville, TN
Jeep Renegade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
Great customer service and quality work!
Took me in to service my car while I was visiting from out of town. Yusef was very thorough and got me back on the road with confidence!!
Verified Customer
Aiken, SC
BMW X5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Thorough workmanship
We had our X5 serviced for new brakes. We are very pleased with the care and quality of the work completed.
EM
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EVADNA M.
Graniteville, SC
Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
verified customerVerified Customer
10
2008 Hyundai Sonata.
I was very pleased with the service. When I call I would get a real person who was concerned about the customer. I had to get Wayne's to tow my car and they had my car ready on the same day. Thank You for the quick turn around. With the economy the way it is it's important to keep your car running as long as possible. I definitely recommend Wayne's.
JG
JOSH G.
Mazda B4000
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/09/2025
verified customerVerified Customer
8
Experience
I had my engine lock up on me and had to have my vehicle towed and diagnosed. Wayne's came promptly and took it to their nearest shop to take a look at. All the different dispatchers were kind and patient, and the only thing keeping it from the full 5 stars despite it not being their fault is that they could not find a replacement engine, but if you're looking for quality in customer service and care, Wayne's is an excellent choice!
CS
CHARLES S.
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
Better than the dealer service center!
Always been consistent and reputable in their service and charged a competitive rate. They are my automotive service center and that of my family!
Verified Customer
Aiken, SC
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
Oil change
Quick
RG
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RICKY G.
Pelion, SC
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Oil change
Great service
RC
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RICK C.
Aiken, SC
Toyota Camry
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/24/2025
verified customerVerified Customer
8
Good service, helpful advice.
Good service and helpful advice.
Displaying Review 1 - 15 of 477 in total
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