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West Automotive

Average Score

5.0

(1,157 Reviews)

97

Schedule Appointment

Score Details

ReScore Reviews^™

ReScore

Original Review

1

Total ReScores^™

5.0

ReScore^™ Average

97

Net Promoter Score ^®

Business Details

About

http://shop14508.m1multisite001.wpengine.com/ http://shop14508.m1multisite001.wpengine.com/

Categories

Car Maintenance, Auto Repair, Tire Sales and Repair

Contact

(413) 684-1903

Closed

24 Depot St Dalton, MA 01226-1806

West Automotive's Reviews

5.0

(1,157 Reviews)

Reviews that include

West Automotive 106

Recent Reviews

BM

Benjamin M.

Pittsfield, MA

Chevrolet Silverado 2500HD

07/17/2025

Verified Customer

10

Great service! Goes above and beyond

Greg and team is always accommodating and pays attention to detail. Been using them for years and never disappoints.

West A. from West Automotive responded on 07/18/2025 08:07 AM

We're glad to hear that Greg and the team have earned your trust over the years! It sounds like they’ve got a keen eye for detail and a knack for making sure you feel accommodated. Here’s to many more years of keeping your vehicle running smoothly—and we promise we won't let the fame go to our heads!

View all Reviews

Service Coupons and Posts

Thank you for the kind words! We believe in quality work without breaking the bank—like a well-oiled machine! 🚗💰 Your support fuels our passion! #QualityService #FairPrices

Thank you for being a loyal part of the West Automotive family! We're thrilled to keep your rides in top shape year after year. 🚗✨ Here’s to many more miles together! #CustomerLove #DriveHappy

We’re honored to be your family’s go-to for car service! 🚗💨 Honesty and thoroughness are our middle names (okay, maybe not, but you get the point!). Thank you for choosing West Automotive! #CarCare #FamilyService

Thanks a ton for the kind words! 🚗✨ Great service is what we aim for—like your car, we keep things running smoothly! We're delighted to have you as part of the West Automotive family. #CustomerCare #AutoLove

We appreciate the love! 💖 We're thrilled you enjoyed our service and found our prices reasonable. We're here to keep your ride smooth and wallet happy! 🚗💨 Thank you for choosing West Automotive! #CustomerAppreciation #WestAutoCare

We’re thrilled to hear you appreciated our thorough and prompt service! 🚗💨 At West Automotive, we believe every car deserves VIP treatment! Thanks for trusting us with your ride! 🌟 #CustomerAppreciation #WestAutomotive

We love hearing that our customers feel respected! At West Automotive, you come in as a driver and leave as a VIP! 🚗✨ Thanks for the great review, and keep those engines running! 💪 #CustomerRespect #WestAutomotive

Thank you for the kind words! We're all about honesty here—no patching up things that don’t need a tune-up! 🚗💨 Speedy service is our jam, and we're thrilled you noticed! Come back anytime for more car care! #CustomerAppreciation #WestAutomotive

Thank you for the fantastic review! 🚗 We're glad we could keep your Honda CRV running smoothly and your check engine light off! We're always here to make car troubles a little less troublesome. 🛠️ #WestAutomotive #CarCareExperts

Thank you for the great vibes! ?✨ Timely oil changes and tire rotations are our jam! We appreciate your trust in us to keep your ride smooth and speedy. Keep rolling with confidence! ? #WestAutomotive #SmoothRides

Thanks for the high praise! We always strive to keep your ride running smoothly—like a well-oiled machine! ?? We're grateful for your trust in us! #BestService #WestAutomotive

We love when we can silence those abnormal sounds! ?? Thanks for trusting us with your wheel bearing—you were back on the road in no time! ?? We appreciate the kind words and your recommendation! #WestAutomotive #CarCareExperts

?? We're thrilled to hear about your smooth braking experience! Our team loves turning “pulsing” into “perfect”! Thanks for trusting us with your truck. We promise to keep the brakes on point and the smiles rolling! ? #BrakingBad #WestAutoCare

? Thank you for the stellar review! ? We're thrilled to hear you had a great experience with Greg. Look forward to seeing you again! #CustomerSatisfaction #AutoCare

Thanks for the 5-star review! We're thrilled we could help with all the car issues. ? Our team loves going the extra mile for customers like you! #HappyCustomers #CarCare

? We're thrilled to hear that we could swiftly resolve the issue for you, and we appreciate your understanding! Thank you for the wonderful review, Carlton. Your support means the world to us! ?? #CustomerSatisfaction #CarCare

Thanks for the 5-star review, Dick! ⭐️ We're thrilled you found our service timely and budget-friendly. Looking forward to keeping your wheels rolling smoothly! ? #HappyCustomers #WestAutomotive

✨ Thanks for the stellar review, Kevin! ⭐️ We strive to keep things speedy without compromising quality. ?? We appreciate your support! #CustomerSatisfaction #WestAutomotive

Thank you for your kind words, Brenda! ? We're so glad you trust us for your automotive needs. ? #WestAutomotive #Dalton

Thank you for your kind words, Ivor! We're so glad we could help you get back on the road. ? #WestAutomotive #Dalton ???

?? Thanks for choosing us! We're glad we could help you out. #OilChange #Dalton ??

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